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www.BISSELL.com
10
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch
off and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Vacuum won’t
turn on
Battery is fully discharged
Charge battery. Follow charging
battery instructions on page 5
Vacuum
cleaner has
low suction
Dirt container is full
Empty dirt container
Dirt container is not installed
properly
Position container correctly and
snap firmly into place
Filters need cleaning
Follow filter instructions on page 7
Filters need replacing
Visit www.bissell.com or call 1-800-
237-7691 to order replacement filters
Battery needs charging
Charge battery. Follow charging
battery instructions on page 5
Visible dirt
escaping from
vacuum
Dirt container is full of debris
Empty dirt container
Filter is missing or installed
incorrectly
Check filter for correct installation
Hand vacuum
won’t charge
Machine is in the ON position
Set the hand vacuum in the OFF
position
Not the correct charger
Use only the charger that comes with
the machine
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service.
Please do
not return
this product
to the store.
