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Bissell 1698, Repair Manual, Page: 9 / 22

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B

issell PowerSteamer® ProHeat™ Series Service Center Repair Guide 

 
 

Printed February, 2001 
1/30/2004 (Revision 1)

 

8

 
 
 
 

LOWER HANDLE ISSUES 
 

 
1.

 

Handles must be reassembled to ensure that hoses are not pinched. 

2.

 

Clear any blockages in the heater inlet and outlet lines with a finishing nail or similar 
object. 

 
 
 
 
 
 
 
3. 

To open the heater, remove screws located on its rear panel. 

 
 
 
 
 
 
 
 
 

HEATER ISSUES 

 
1.

 

Check heater function by attaching a 120-volt source to heater terminals and waiting 30 
seconds -- unit should get hot. 

 
 
 
2. 

Heaters have an extremely low failure rate

 -- make absolutely certain a heater is broken 

before ordering a new one. 

 
 

CLEARVIEW ISSUES 

 

1.

 

Make certain the "hook" is placed properly into the alignment slot. 

 
 
 
 
 
 

 

Summary of Contents for 1698

Page 1: ...POWERSTEAMER PROHEAT PRO TECH 1698 s 1699 s 7920 s Service Center Repair Guide ...

Page 2: ...y Diagnostic Checks Page 3 Functional Systems Check Page 5 Taking the Unit Apart Page 6 Troubleshooting the Flow System Page 7 Lower Handle Issues Page 8 Heater Issues Page 8 ClearView Issues Page 8 Motor Replacement Procedure Page 9 Putting the Unit Back Together Page 13 Pump Replacement Page 15 Wiring Diagram Page 17 Overhead View of Base Page 18 Lower Handle Disassembly Page 19 Circuit Board Re...

Page 3: ...e fires or personal injury High voltage testing is also a quality control measure The possible future failure in the insulation of any portion of the unit whether due to workmanship components or materials will be detected by this procedure prior to return of the unit back to the customer The normal test parameters are 1000 volts for one minute There must be no indication of dielectric breakdown a...

Page 4: ...he unit and raise its wheels off the servicing surface PRELIMINARY DIAGNOSTIC CHECKS 1 Test the trigger mechanism There should be 1 4 of free travel before 1 4 of resistance If not ensure that valve is seated correctly If valve is OK replace the trigger rod 2 Check resistance of the SmartMix knob by turning it from left to right several times If difficult to turn check to see that the piston is in...

Page 5: ...er Tank and Solution Tank by depressing them with your finger The valve should move up and down Replace if necessary 5 Check position and condition of gaskets at nozzle window top and motor duct Re seat or replace if necessary 6 Check position of tabs 2 at upper rear of nozzle window to ensure they are inserted properly into their alignment holes Re seat if necessary 7 Remove belt access door at l...

Page 6: ...for unusual motor noise such as grinding racing louder than normal etc If so replace motor 4 Depress trigger watch for spinning flow indicator If flow indicator does not spin ensure that it is assembled properly If it is and the problem persists refer to the sections on TAKING THE UNIT APART and TROUBLESHOOTING THE FLOW SYSTEM 5 Make certain water is being suctioned back into the unit If not check...

Page 7: ...flow indicator cap red spinner and filter 6 Remove the two screws in the nozzle window and lift the front of the window straight up to remove 7 Remove four screws located on top of main housing near the wheels 8 Remove the main housing from the unit some units have snaps on front of housing lift front of housing to remove these Pressing down on flow indicator opening may help remove housing 9 Ensu...

Page 8: ...iston from the main housing and place SmartMix body located beneath the knob on the main housing inside of the unit so that it is 1 16 from completely inserted 2 Replace tanks in unit 3 Plug unit in and turn it on 4 Pull trigger to check spray making sure upper handle is firmly positioned onto the lower handle Water should flow through tubing from the tank to the pump and the red float inside the ...

Page 9: ...outlet lines with a finishing nail or similar object 3 To open the heater remove screws located on its rear panel HEATER ISSUES 1 Check heater function by attaching a 120 volt source to heater terminals and waiting 30 seconds unit should get hot 2 Heaters have an extremely low failure rate make absolutely certain a heater is broken before ordering a new one CLEARVIEW ISSUES 1 Make certain the hook...

Page 10: ...is in place on top of the background window MOTOR REPLACEMENT PROCEDURE 1 Remove main housing 2 Rotate upholstery duct back towards handle letting it rest against the handle 3 Without disassembling them remove and set aside the flow indicator and the spray tips by releasing the tabs and pressing them forward 4 Remove the pump outlet tube from the motor cover tubing guide located near the motor sha...

Page 11: ...e motor cover 6 Rock the motor duct out of position 7 Lift out the motor 8 Disconnect all wires 9 Remove clean and save the two gaskets on the motor 10 Clean any debris from motor cover top and bottom area 11 Attach larger gasket to the new motor 12 Attach the green groundwire to the copper terminal located on the bottom of the motor stack ...

Page 12: ...or then out the three motor vents at the rear of the motor cradle NOT where the shaft comes through 16 Tilt the fan side of the motor up and insert the gasket into the bottom motor housing 17 Replace motor cover Gently rock into place until straight Pull out on the tab at the motor duct end of the motor cover and guide it past the gasket 18 Replace the four screws in the motor cover 19 Replace the...

Page 13: ...w indicator is seated snugly 22 Replace all tubing and wiring in its proper position See full size photo of base page 18 23 Put the upholstery duct into its proper position making sure the tab on its underside is nested into the mating ribs on the motor cover 24 Replace the belt 25 Make certain the brush is turning by turning the motor by hand 26 Turn on the motor briefly to check its operation 27...

Page 14: ...ace then turning the SmartMix knob to the heavy traffic setting 4 Make sure the gasket around the nozzle is in place by guiding it into the slot with your finger or screwdriver 5 Make sure the cover is reassembled so that it is directly above the base before lowering it into position 6 Turn the diverter valve to tools setting Lift diverter door lightly and check to ensure that the upholstery duct ...

Page 15: ...p of the window 9 Replace the nozzle window by first pressing the front onto the screw area then snap the top of the nozzle in place by pressing on the oval gasket seal You will hear two clicks as the tabs drop into the housing slots NOTE on older models insert the two rear tabs into the housing slots first then lift upward on the front of the window to bow it into position Attach both window nozz...

Page 16: ...REPLACEMENT 1 Unplug the unit 2 Remove the two solution tanks 3 Remove spray tips from guides 4 Remove the brush and cog belt by removing the screw from the orange retaining collar 5 Remove belt from pulley 6 Remove all lines and tubes from pump unit 7 Remove pump from unit after first removing four retaining screws ...

Page 17: ...tch belt on new pump 9 Re seat new pump into position and screw into place 4 screws 10 Reattach tubing 11 Reattach brush cogbelt and retainer arm 12 Screw orange retaining collar back in place 13 Reset spray tips 14 Put solution tanks in place 15 Test pump operation by plugging in unit and depressing the trigger mechanism ...

Page 18: ...Bissell PowerSteamer ProHeat Series Service Center Repair Guide Printed February 2001 1 30 2004 Revision 1 17 Wiring Diagram ...

Page 19: ...Bissell PowerSteamer ProHeat Series Service Center Repair Guide Printed February 2001 1 30 2004 Revision 1 18 Overhead View of Base ...

Page 20: ...e upper part of the tool caddy and handle assembly 3 Lift upper handle off lower handle assembly 4 Remove two screws from the back of lower handle assembly 5 Recline the handle backwards fully 6 Lift lower handle front free by pulling up on the tabs near the top 7 Disconnect all wire connections from light There will be one black wire and up to two white wires one from the Perfect Pass housing and...

Page 21: ...k circuit board wire from the power switch this is the black wire that runs from the switch to the circuit board 3 Disconnect speed sensor wire from circuit board this wire has a soft silver colored braided thermal covering on it 4 Remove the four short screws that mount the Perfect Pass housing to the handle front 5 Pull the Perfect Pass housing away from the handle front the circuit board and ho...

Page 22: ...ing to instructions on page six 2 Remove the right side wheel held in place by an E clip on the end of the axle 3 Gently lift plastic retaining tab up and away from speed sensor and pull sensor out 4 Snap new speed sensor in place 5 Speed sensor wire should run under the power cord then under the heater then around to circuit board Speed Sensor Wire Speed Sensor Wire ...

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