
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Storage:
-
Keep the massage chair dry and clean. Use a dust sheet to protect the massage
chair if it will not be used for a long period
-
Do not expose the chair to strong sunlight or high temperature, as this could cause
the fabric to fade
-
When not in use, switch the massage unit off and disconnect from the mains
-
Do not put any heavy articles on to the armrests or footstool as this could damage
the armchair and/or caused it to become unstable. Do not sit or stand on the
armrests or footstool
Cleaning:
-
Do not rub the surface of the chair with hard or coarse objects
-
The wooden parts of the chair may be cleaned with a duster or dry cloth. Polish
should not be used as this can cause abrasion of the wood
-
Use a damp cloth with mild detergent to clean the fabric upholstery and steel
frame. Then wipe with a dry cloth. Do not use detergents containing solvent as this
could damage the fabric
-
Only use a dry cloth to wipe the handset
Symptom
Cause
Possible Solution
Noisy operation
Noise occurs during use
Noise from pulsator, especially
when no one is sat in the chair
These are normal sounds during
operation. Possibly from fiction
between the massager and the
upholstery
The chair will not switch on
No power. Loose or missing
connection
Check the power is on
Check the PSU is fully in the
mains socket
Check the handset is connected
Footstool
Footstool will not vibrate
Check footstool is connected to
the chair
Your new armchair and footstool is covered by a one year warranty. Please note however this warranty
does not include:
-
Damage from misuse, and use over the specified weight limit
-
Material fading over time or through sunlight
-
Damage from spills or leaks
-
Collision damage (running against walls, etc.)
-
Accidental tears and damage
-
Cigarette and match burns
-
Damage by pets from (but not limited to) animal/pet claws, soiling and smells
Care and Maintenance
Troubleshooting
Fair Wear and Tear Policy