Warranty
The BioZone devices are manufactured and tested according to the latest
methods. The carefully selected components and fabrication materials ensure you
a carefree use. We grant one (1) year product warranty on both the device and
the lamp calculated from the date of purchase. The purchase receipt or invoice is
valid as a guarantee certificate.
The warranty does not apply if the appliance has become neglected, for example
been dropped at the floor, has been exposed to water or if you have not used
original lamps or original power sources. The warranty does not apply unless the
device is used in accordance with the instructions.
The warranty does not apply to damage caused by lightning strikes.
If you have any problems, contact us at , +351 92 422 98 45
or via the website www.biozone.one.
7
BioZone Portugal, Lubelias,
www.biozone.one, +351 92 422 98 45
Warranty
Before
you may return your
BioZone
, we would like you to investigate the following:
The fan works but the lamp is not lit:
Check that the lamp is securely placed in its holder by opening the cover.
Check that the cover is securely closed.
The device is equipped with a defense against overheating. It may have been activated.
Disconnect the device and wait 30 minutes before attempting again.
The lamp may be broken. Replace with a new one. Contact Us!
Neither the fan nor the lamp works:
Verify that the device is properly connected to electricity.
Make sure there is no fault in the power outage.
If none of the above works please contact us before returning, so that we can help you!
