BioTel Heart ePatch Patient Education Manual Download Page 21

21

ePatch

®

 ADDENDUM TO THE PATIENT EDUCATION GUIDE

Indications for use

ePatch is indicated for use on patients who may be asymptomatic or who may suffer from 
transient symptoms such as palpitations, shortness of breath, dizziness, light headedness, pre-
syncope, syncope, fatigue, chest pain and/or anxiety.

ePatch is intended for use by adolescents 18-21 and adults.

Contraindications

The sensor is not intended for use on:
•Patients with implanted pacemakers.

The compatible ECG patch is not intended for use in the following cases:
•The compatible ECG patch is not intended for use on patients with known allergies to adhesive 
materials or hydrogel.
•The compatible ECG patch should not be placed on broken, damaged, or irritated skin.  

RX only
Caution: Federal law restricts this device to sale by or on the order of a physician.

Precautions

Avoid contact with the eyes or mucus membranes of gels, alcohol, acetone, or any substance 
used in the placement or removal of the patch. This can damage the eyes or mucus membranes 
of the patient.

Do not use an obviously broken sensor. This can cause electric discharge or decrease the quality 
of the acquired signals.

Do not touch the terminals at the backside of the sensor or let them touch other conductive parts 
or earth. This may damage the sensor.

Minimize the number of devices connected to the patient. Otherwise, there is a risk of 
accumulation of leakage current.

Store and use the sensor within temperature, pressure, and humidity ranges specified in Section 
8.1.4. Avoid exposing any part of the sensor to heat sources, heat radiators and fireplaces, 

direct exposure to sunlight, nebulizers, or electrical steam kettles. Temperature changes 
cause condensation and moisture that can lead to malfunction of the sensor. Before using the 
sensor, allow the sensor to acclimate to ambient temperature. For reference, if the temperature 
difference between the sensor and the environment is above 10ºC, a 20 minutes wait time in an 
intermediate temperature is recommended.

The sensor is only splash proof (Protection level IPX4) when it is correctly connected to a 
compatible patch. Otherwise, it is not splash proof. This implies that the sensor should not be 
exposed to any kind of liquid when it is not connected to a compatible patch. Even when the 
sensor is correctly connected to a compatible patch, it should never be exposed to a direct jet of 
water or any other liquid material. This might cause electrical short circuiting of the sensor.

Do not expose the internal parts of the sensor, the provided Micro USB cable, or the provided USB 
power adapter to any liquids. Do not submerge the sensor, the provided Micro USB cable, or the 
USB power adapter in any liquid. This may cause electric short circuiting or electrical discharge.

Mobile phones, transmitters, and similar equipment generating radio frequency (RF) emissions 
should not be used or placed next to the sensor during recordings. This can affect the sensor. 

Follow the recommendations regarding the separation distance specified in the manufacturer’s 

declaration for EMC in this Instruction Manual, see Annex 1.

Warnings

Do not use the sensor in an X-ray, computed tomography (CT), or magnetic resonance imaging 
(MRI) environment. This may affect the scanning results, it can lead to malfunction of the sensor, 
and it may result in injuries to the patient.

Do not attempt to open, adjust, or modify the sensor, the provided Micro USB cable, or the 
provided USB power adapter. This can lead to electrocution, burns, and malfunction.

Always use the sensor together with compatible accessories (patches, Micro USB cable, and 
USB power adaptor) that are supplied by the manufacturer. Use of other equipment may result in 
increased emissions or decreased immunity of the sensor and can cause damage to the device 
or decrease the quality of the acquired signals. Use of other equipment or un- approved patches 
might also lead to skin irritations, allergy, electrical shock, and malfunction of the sensor. Use of 
other chargers may damage the device and/or the accessories.

Do not connect the sensor to other equipment than specified in this Instruction Manual. This can 
lead to previously unidentified risks.

Keep the sensor, the patches, the provided Micro USB cable, and the USB power adapter out of 
reach of children, pests, and pets. There is a danger of strangulation if the provided Micro USB 
Cable is misused. There is a danger of choking if the sensor and/or the accessories are swallowed.

Do not use a defibrillator on a patient wearing the sensor. The sensor is not protected against 
defibrillation shocks. Use of a defibrillator can lead to injuries to the patient and malfunction of 
the sensor. Remove patch and sensor prior to defibrillation.

Summary of Contents for ePatch

Page 1: ...ll Free at 1 877 593 6421 or visit www gobio com patients for online support CardioNet LifeWatch and BioTel Heart are trademarks of BioTelemetry Inc BioTelemetry reserves the right to change specifications at any time without notice PATIENT EDUCATION GUIDE ...

Page 2: ...ly ePatch to Your Skin Remove Cover Paper Good to Know 13 Record Symptoms Replacing the Patch Removing the Patch Disconnecting the Sensor from the Patch Returning the ePatch Sensor Important Information Showering Instructions Appendix 21 Addendum to the Patient Education Guide Terms and Conditions Notice of Confidentiality and Privacy Practices ...

Page 3: ...made available to your healthcare professional at the end of service To get started review the important information in this guide or visit www gobio com patients If you have any questions about your monitoring service or billing please contact us Customer Service 1 877 593 6421 toll free email ePatchsupport gobio com Hours Mon Fri 8am 8 30pm Sat 8am 4pm Billing Department 1 855 572 3999 toll free...

Page 4: ...dpofadp ECG Prep Kit 2 Epatch 1 Prep Scrub 1 Razor 1 Enrollm ent Form 2 1 3 4 5 6 Sensor Patch Pouch Skin Prep Kit Patient Education Guide Return Envelope Diary 1 3 4 2 6 5 For assistance contact Customer Service 1 877 593 6421 or www gobio com patients PLACE KIT ID STICKER HERE PATIENT DIARY Patient Name Patient Address Physician Name Start Date Start Time Date Removed Extended Holter Monitoring ...

Page 5: ... A razor is available in the skin prep kit Start at the center of your chest and shave the entire area marked in the red circle of the diagram 3 Clean Shaved Skin Clean the shaved area with soap and water Do not apply lotions or oils STEP 1 Skin Preparation Guide 1 Patch Location Determine the area of your chest to prepare by referring to the diagram Locate your collarbone on the LEFT side of your...

Page 6: ...4 Dry Skin Dry your skin using a towel 5 Scrub Skin Remove the scrub pad from your skin prep kit and scrub the cleaned area with firm pressure in a circular motion for one minute This important step will improve the quality of the recording Getting Started ...

Page 7: ... Customer Service at 1 877 593 6421 7 STEP 2 Attach the Sensor to the Patch Getting Started 1 Open a pouch Tear open one of the pouches in your prep kit and remove the patch 2 Place the Patch on a flat hard surface 3 Remove the sensor from the kit ...

Page 8: ...h continued Getting Started 4 Place the sensor into the patch 5 While standing place the palm of your hand on top of the sensor and apply pressure to snap the sensor into the patch You may hear several clicks while doing this 6 Rotate patch 180 degrees ...

Page 9: ...ectly if there are no visible gaps If connected properly the sensor will show a constant green light followed by a flashing green light for 30 seconds The recording will automatically start when the flashing green light stops 9 Correct No Gap 7 With the patch rotated again place the palm of your hand on top of the sensor and apply pressure to snap the sensor into the patch ...

Page 10: ...io com patients 10 Attach Sensor to the Patch Getting Started 11 Apply pressure to any gaps to seal the sensor in place 12 Ensure that the sensor is sealed and there are no gaps remaining 10 Incorrect Gap ...

Page 11: ...llarbone and overlap the center of your chest as shown in the diagram above 3 Place the patch on a slight angle as shown in the illustration with the wide end of the patch slightly over the center of your chest Press down on all sides of the patch so it adheres to your skin Getting Started LEFT RIGHT 1 Pick up the patch with the attached sensor and peel off the clear plastic backing LEFT RIGHT ...

Page 12: ...etting Started LEFT RIGHT Minor discomfort may occur when the patch is attached to the skin If you have sensitive skin this product may not be appropriate for use If your skin irritation intensifies beyond minor itching contact Customer Support We may direct you to contact your physician Customer Support cannot authorize you to end service only your physician can discontinue service Do not remove ...

Page 13: ...or arm pain tingling Shortness of breath Other describe SYMPTOM EVENT DIARY Date Time am pm Check any feelings that apply Did you push the button sensor to record a symptom ____ Yes ____ No What were you doing when the symptom s occurred Activity ____ Normal daily routine ____ Exercising ____ Sitting ____ Laying down sleeping ____ Other Whenever you feel a heart related symptom double tap the midd...

Page 14: ...ing the Patch 1 If you need to replace the patch during your monitoring period follow the steps for Removing the Patch in this guide Then repeat Steps 1 4 in this guide using the additionally supplied patch LEFT RIGHT Good to Know ...

Page 15: ...vice at 1 877 593 6421 15 Removing the Patch 2 Hold the patch as shown 3 Fold the clear adhesive on top of itself to get it out of the way for the next step 1 Start at one end and gently pull the patch material away from your body Remove the Patch Good to Know ...

Page 16: ...ts 16 Disconnecting the Sensor from the Patch 5 Apply downward pressure on tab to snap open the tab This will require some force 6 Pull down on the tab This will require some force Good to Know TAB 4 Locate the Tab TAB ...

Page 17: ...assistance please call Customer Service at 1 877 593 6421 17 7 Place the sensor in your hand as shown above 8 Place your thumb on top of the sensor 9 Push your thumb forward to dislodge the sensor from the patch Good to Know ...

Page 18: ...ient Address Physician Name Start Date Start Time Date Removed Extended Holter Monitoring SYMPTOM EVENT DIARY Date Time am pm Check any feelings that apply Did you push the button sensor to record a symptom ____ Yes ____ No What were you doing when the symptom s occurred Activity ____ Normal daily routine ____ Exercising ____ Sitting ____ Laying down sleeping ____ Other Discard the used patch Pati...

Page 19: ... Important Information Continue to wear ePatch for the duration prescribed by your physician Mild itching or irritation underneath the patch area may occur and is usually temporary If more significant itching or irritation develop or persists contact Customer Service at 1 877 593 6421 Record any symptoms as they occur ...

Page 20: ...ents are water resistant not waterproof You can shower normally however for optimal results avoid spraying water directly onto the sensor While showering it is recommended to face away from the shower head Do not swim or take baths while wearing the ePatch Good to Know ...

Page 21: ...le patch Even when the sensor is correctly connected to a compatible patch it should never be exposed to a direct jet of water or any other liquid material This might cause electrical short circuiting of the sensor Do not expose the internal parts of the sensor the provided Micro USB cable or the provided USB power adapter to any liquids Do not submerge the sensor the provided Micro USB cable or t...

Page 22: ... Note that the recording time of your sensor might be configured to be less than the maximum possible recording time Battery The sensor is powered by an integrated battery with the following specifications Type Rechargeable lithium ion polymer battery Battery capacity Typical 350 mAh Nominal voltage 3 7 V Charging voltage 4 2 V Weight 7 g Battery life Minimum 500 recharges Charger USB 5 0 VDC 250 ...

Page 23: ...which is incorporated in this agreement below This acknowledgment is required by the Health Insurance Portability and Accountability Act HIPAA to ensure that you have been made aware of your privacy rights You give BioTelemetry your consent and permission to communicate with other members of your household if necessary with regard to your BioTelemetry service You also authorize BioTelemetry to pro...

Page 24: ... also authorize BioTelemetry and its subsidiaries to provide my monitoring data to my physician and his her staff and to Emergency Medical Services by phone e mail fax or through secure Internet access NOTICE OF CONFIDENTIALITY AND PRIVACY PRACTICES This notice describes how medical information about you may be used and disclosed and how you can get access to this information Please review it care...

Page 25: ... that directly relates to that person s involvement in your health care If you are unable to agree or object to such disclosure we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment We may use or disclose your health information to notify or assist in notifying a family member personal representative or any other person th...

Page 26: ...vacy of your health information We will not retaliate against you in any way if you choose to file a complaint with us or with the U S Department of Health and Human Services CONTACT INFORMATION BioTelemetry Inc Privacy Officer 1000 Cedar Hollow Road Suite 102 Malvern PA 19355 Telephone 610 729 7000 Email privacy biotelinc com Update Effective date August 30 2017 I CERTIFY THAT I UNDERSTAND AND AG...

Page 27: ...RY S AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT PAID BY PATIENT TO BIOTELEMETRY UNDER THIS AGREEMENT THE PARTIES AGREE THAT THE ALLOCATION OF LIABILITY SET FORTH IN THIS SECTION 5 FORMS AN ESSENTIAL BASIS OF BIOTELEMETRY S WILLINGNESS TO GRANT PATIENT THE USE OF THE SYSTEM AND ACCESS TO AND USE OF THE SERVICE AND IS INDEPENDENT OF EACH AND EVERY LIMITED REMEDY THAT PATIENT MAY HAVE...

Page 28: ...ice If at any time you experience a symptom that you feel is a medical emergency you should immediately dial 911 for medical assistance 1000 Cedar Hollow Road Malvern PA 19355 Toll free 1 877 593 6421 ePatchsupport gobio com www gobio com Copyright 2018 All rights reserved Doc 220 0436 01 Rev D ...

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