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第四章:帮助信息 | 29

H310MHG / H310MHG2

4�4

 

问题解答

问题

解决方法

1. 系统没有电,电源指示灯不亮,电源风

扇不转动。

2. 键盘上的指示灯不亮。

1. 确定电源线是否接好。

2. 更换线材。

3. 联系技术支持。

系统不起作用。键盘指示灯亮,电源指示

灯亮,硬盘正常运作。

用力按压内存两端,确保内存安置于插槽

中。

系统不能从硬盘启动,能从光盘启动。

1. 检查硬盘与主板的连线,确定各连线是

否确实接好,检查标准CMOS设置中的驱

动类型。

2. 硬盘随时都有可能坏掉,所以备份硬盘

数据是很重要的。

系统只能从光盘启动。硬盘能被读,应用

程序能被使用,但是不能从硬盘启动。

1. 备份数据和应用程序。

2. 重新格式化硬盘。用后备盘重新安装应

用程序和数据。

屏幕提示“Invalid Configuration” 或

“CMOS Failure”。

再次检查系统设备,确定设定是否正确

安装了第二个硬盘

再次检查系统设备,确定设定是否正确

安装了第二个硬盘后,系统不能启动。

1. 正确设置主/从硬盘跳线。

2. 运行安装程序,选择正确的驱动类型。

与驱动器厂商联系,寻求驱动兼容性的技

术支持。

CPU过热保护系统

在开启系统数秒后如有自动关机的现象,这说明CPU保护功能已被激活。CPU过热时,

防止损坏CPU,主机将自动关机,系统则无法重启。

此种情况下,请仔细检查。

1. CPU 散热器平放在CPU表面。

2. CPU风扇能正常旋转。

3. CPU风扇旋转速度与CPU运行速度相符。

确认后,请按以下步骤缓解CPU保护功能。

1. 切断电源数秒。

2. 等待几秒钟。

3. 插上电源开启系统。

或是:

1. 清除CMOS数据。(查看“Close CMOS Header: JCMOS1” 部分)

2. 等待几秒钟。

3. 重启系统。

Summary of Contents for H310MHG

Page 1: ...this publication and to make changes to the contents here without obligation to notify any party beforehand Duplication of this publication in part or in whole is not allowed without first obtaining...

Page 2: ...t CPU 8 2 2 Install a Heatsink 10 2 3 Connect Cooling Fans 11 2 4 Install System Memory 11 2 5 Expansion Slots 13 2 6 Jumper Switch Setting 14 2 7 Headers Connectors 15 Chapter 3 UEFI BIOS Software 19...

Page 3: ...he edge do not try to bend or flex the board Do not leave any unfastened small parts inside the case after installation Loose parts will cause short circuits which may damage the equipment Keep the co...

Page 4: ...HG 1x PS 2 Mouse Port 1x PS 2 Keyboard Port 1x VGA Port 1x HDMI Port 1x COM Port 1x DVI D Port 1x LAN Port 4x USB 2 0 Port 2x USB 3 1 Gen1 Port 3x Audio Jack H310MHG2 1x PS 2 Mouse Port 1x PS 2 Keyboa...

Page 5: ...at same time and the display output configuration can be selected in Intel graphics driver utility To configure 7 1 channel audio you have to use a chassis with HD front panel audio module and enable...

Page 6: ...6 Chapter 1 Introduction 1 5 Motherboard Layout H310MHG Note represents the 1st pin...

Page 7: ...Chapter 1 Introduction 7 H310MHG H310MHG2 H310MHG2 Note represents the 1st pin...

Page 8: ...installation and make good preservation for future use When the CPU is removed cover the pin cap on the empty socket to ensure pin legs won t be damaged The motherboard might equip with two different...

Page 9: ...processor straight down without tilting or sliding the processor in the socket Step 5 Hold the CPU down firmly and then lower the lever to locked position to complete the installation Note Ensure tha...

Page 10: ...losest to the CPU fan connector Step 2 Press down two fasteners at one time in a diagonal sequence to secure the CPU fan assembly in place As each fastener locks into position a click should be heard...

Page 11: ...round 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan SYS_FAN1 2 System Fan Header Pin Assignment 1 Ground 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan Note CPU_FAN1 SYS_FAN1 2 support...

Page 12: ...l it all the way out and try again Memory Capacity DIMM Socket Location DDR4 Module Total Memory Size DIMMA1 4GB 8GB 16GB Max is 32GB DIMMB1 4GB 8GB 16GB Dual Channel Memory Installation Please refer...

Page 13: ...lot supports M 2 Type 2242 2260 2280 SSD module When installing M 2 SSD module please place the screw and hex pillar to correct position Support M 2 PCI Express module up to Gen2 x2 10Gb s Install an...

Page 14: ...tore the BIOS safe setting and the CMOS data Please carefully follow the procedures to avoid damaging the motherboard Pin 1 2 Open Normal Operation Default Pin 1 2 Close Clear CMOS data Clear CMOS Pro...

Page 15: ...andby Voltage 5V 22 5V 10 12V 23 5V 11 12V 24 Ground 12 3 3V ATX_12V_2X4 ATX Power Source Connector The connector provides 12V to the CPU power circuit If the CPU power plug is 4 pin please plug it in...

Page 16: ...LED 13 Power LED 6 HDD LED 14 Power LED 7 Ground Reset button 15 Power button Power on button 8 Reset control 16 Ground CIO Chassis Intrusion Header This connector allows you to connect the chassis in...

Page 17: ...so can be connected with a wide range of external peripherals Pin Assignment Pin Assignment 1 VBUS0 11 D2 2 SSRX1 12 D2 3 SSRX1 13 Ground 4 Ground 14 SSTX2 5 SSTX1 15 SSTX2 6 SSTX1 16 Ground 7 Ground...

Page 18: ...high definition audio capability Please try to disable the Front Panel Jack Detection if you want to use an AC 97 front audio output cable The function can be found via O S Audio Utility COM1 Serial...

Page 19: ...tility It enables automated updating while in the Windows environment Using this utility the BIOS can be updated from a file on a hard disk a USB drive a flash drive or a USB hard drive or a CD ROM or...

Page 20: ...e BIOS setup please go to the Save Exit using the Restore Defaults function to load Optimized Defaults and select Save Changes and Reset to restart the computer Then the BIOS Update is completed BIOS...

Page 21: ...hows up press DEL key to enter BIOS setup After entering the BIOS setup please go to the Save Exit using the Restore Defaults function to load Optimized Defaults and select Save Changes and Reset to r...

Page 22: ...hile the system boots up and the full screen logo shows up press DEL key to enter BIOS setup After entering the BIOS setup please go to the Save Exit using the Restore Defaults function to load Optimi...

Page 23: ...the information and content about following software are subject to be changed without notice For better performance the software is being continuously updated The information and pictures described b...

Page 24: ...may have encountered and then send these information to our tech support department to help you fix the problem After filling up this information click Send to send the mail out A warning dialog woul...

Page 25: ...y please set Outlook Express as your default e mail client application program We will not share customer s data with any other third parties so please feel free to provide your system information whi...

Page 26: ...ystem Click on each device driver to launch the installation program B Software Installation To install the software please click on the Software icon The setup guide will list the software available...

Page 27: ...tialization Cache initialization 34 CPU post memory initialization Application Processor s AP initialization 35 CPU post memory initialization Boot Strap Processor BSP selection 36 CPU post memory ini...

Page 28: ...esources 97 Console Output devices connect 98 Console input devices connect 99 Super IO Initialization 9A USB initialization is started 9B USB Reset 9C USB Detect 9D USB Enable A0 IDE initialization i...

Page 29: ...ications files 2 Reformat the hard drive Re install applications and data using backup disks Screen message shows Invalid Configuration or CMOS Failure Review system s equipment Make sure correct info...

Page 30: ...H310MHG2 4 x Gen1 3 1 USB 2 2 6 x USB 2 0 2 4 1 x PCI 2 x PCIe 2 0 x 1 1 x PCIe 3 0 x 16 H310MHG 1 x PS 2 1 x PS 2 1 x VGA 1 x HDMI 1 x COM 1 x DVI D 1 x LAN 4 x USB 2 0 2 x SB U Gen1 3 1 3 x H310MHG...

Page 31: ...G 1x PS 2 Maus 1x PS 2 Keyboard 1x VGA Port 1x HDMI Port 1x COM Port 1x DVI D Port 1x LAN Port 4x USB 2 0 Port 2x USB 3 1 Gen1 Port 3x Audio Jack H310MHG2 1x PS 2 Maus 1x PS 2 Keyboard 1x VGA Port 1x...

Page 32: ...B 2 0 4 2 H310MHG2 4 USB 3 1 Gen1 2 2 6 USB 2 0 2 4 1x PCI 2x PCIe 2 0 x1 1x PCIe 3 0 x16 H310MHG 1 PS 2 1 PS 2 1 VGA 1 HDMI 1 COM 1 DVI D 1 4 USB 2 0 2 USB 3 1 Gen1 3 H310MHG2 1 PS 2 1 PS 2 1 VGA 1 H...

Page 33: ...0 x1 Ranura 1x PCIe 3 0 x16 Panel trasero de E S H310MHG Teclado 1x PS 2 Rat n 1x PS 2 Ranura 1x VGA Ranura 1x HDMI Ranura 1x COM Ranura 1x DVI D Ranura 1x LAN Ranura 4x USB 2 0 Ranura 2x USB 3 1 Gen...

Page 34: ...SB 2 0 2 I O 4 1x PCI 2x PCIe 2 0 x1 1x PCIe 3 0 x16 I O H310MHG 1x PS 2 1x PS 2 1x VGA 1x HDMI 1x COM 1x DVI D 1x LAN 4x USB 2 0 2x USB 3 1 Gen1 3x Audio Jack H310MHG2 1x PS 2 1x PS 2 1x VGA 1x HDMI...

Page 35: ...FCC FCC 15 Class B BIOSTAR BIOSTAR BIOSTAR CE 2004 108 CE 2006 95 CE 1999 05 CE...

Page 36: ...2 3 1 1 3 1 2 3 1 3 4 1 4 5 1 5 6 8 2 1 CPU 8 2 2 10 2 3 11 2 4 11 2 5 13 2 6 14 2 7 15 UEFI BIOS 19 3 1 UEFI BIOS 19 3 2 BIOS 19 3 3 23 26 4 1 26 4 2 AMI BIOS 27 4 3 AMI BIOS 27 4 4 29 I 30...

Page 37: ...3 H310MHG H310MHG2 1 1 0 45 1 2 Serial ATA x2 ATX I O x1 x1 x1...

Page 38: ...2 H310MHG2 4 USB 3 1 Gen1 2 2 6 USB 2 0 2 4 1 PCI 2 PCIe 2 0 x1 1 PCIe 3 0 x16 H310MHG 1 PS 2 1 PS 2 1 VGA 1 HDMI 1 COM 1 DVI D 1 LAN 4 USB2 0 2 USB3 1 Gen1 3 H310MHG2 1 PS 2 1 PS 2 1 VGA 1 HDMI 1 CO...

Page 39: ...5 H310MHG H310MHG2 1 4 H310MHG H310MHG2 Intel VGA DVI D HDMI VGA 1920 x 1200 60Hz DVI D 1920 x 1200 60Hz HDMI 4096 x 2160 24Hz HDMI 1 4 HD 2 8 HD O S 2 4 5 1 7 1 2 4 5 1 7 1...

Page 40: ...6 1 5 H310MHG 1...

Page 41: ...7 H310MHG H310MHG2 H310MHG2 1...

Page 42: ...8 2 1 CPU 1 CPU CPU 2 3...

Page 43: ...9 H310MHG H310MHG2 4 CPU CPU 5 CPU LGA1151 CPU CPU CPU CPU...

Page 44: ...10 2 2 1 CPU CPU CPU 2 2 CPU CPU CPU CPU...

Page 45: ...11 H310MHG H310MHG2 2 3 CPU_FAN1 CPU 1 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan SYS_FAN1 2 1 2 12V 3 FAN RPM rate sense 4 Smart Fan Control By Fan CPU_FAN1 SYS_FAN1 2 4 3 GND 2 4 DDR4...

Page 46: ...12 1 DIMM DIMM DIMM 2 DIMM DIMM DIMM DIMM DIMM DIMMA1 4GB 8GB 16GB 32GB DIMMB1 4GB 8GB 16GB DIMMA1 DIMMB1 Disabled O X Disabled X O Enabled O O O X...

Page 47: ...I1 PCI PC PCI PEX16_1 PCI Express Gen3 x16 PCI Express 3 0 16GB s 32GB s PEX1_1 PEX1_2 PCI Express Gen2 x1 PCI Express 2 0 0 5GB s 1GB s PCIE M2 M 2 Key M M 2 M 2 Type 2242 2260 2280 SSD M 2 M 2 PCI E...

Page 48: ...14 2 6 close open Pin Pin Pin 1 2 JCMOS1 CMOS CMOS BIOS Pin 1 2 Pin 1 2 CMOS CMOS 1 AC 2 1 2 1 2 3 5 4 CMOS 1 2 5 AC 6 Del BIOS...

Page 49: ...TX24 pin 13 3 3V 1 3 3V 14 12V 2 3 3V 15 3 16 PS_ON 4 5V 17 5 18 6 5V 19 7 20 NC 8 PW_OK 21 5V 9 5V 22 5V 10 12V 23 5V 11 12V 24 12 3 3V ATX_12V_2X4 ATX CPU 12V CPU 4 ATX_12V_2X4 1 2 5 6 1 12V 2 12V 3...

Page 50: ...N A 3 N A 11 N A N A 4 12 Power LED 5 HDD LED 13 Power LED 6 HDD LED 14 Power LED 7 15 8 Reset control 16 CIO 1 SIO_COPEN 2 TPM TPM 1 F_LAD0 2 3V 3 F_LAD1 4 3V 5 F_LAD2 6 C_PCICLK_TPM 7 F_LAD3 8 9 F_F...

Page 51: ...6 RX 7 JFRONT_USB3_1 USB 3 1 Gen1 PC USB 1 VBUS0 11 D2 2 SSRX1 12 D2 3 SSRX1 13 4 14 SSTX2 5 SSTX1 15 SSTX2 6 SSTX1 16 7 17 SSRX2 8 D1 18 SSRX2 9 D1 19 VBUS1 10 ID 20 Key F_USB1 USB 2 0 F_USB2 H310MHG...

Page 52: ...FT Line Out 10 Jack Sense 10 LFT Line Out AC 97 COM1 RS 232 1 Carrier detect 2 Received data 3 Transmitted data 4 Data terminal ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send...

Page 53: ...DEL BIOS UEFI BIOS UEFI BIOS 3 2 BIOS BIOS BIOSTAR BIOS Flasher BIOS USB CD ROM BIOSTAR BIOS Windows BIOS USB CD ROM BIOSTAR BIOS Flasher FAT32 16 BIOS BIOSTAR BIOS Flasher BIOS 1 BIOS 2 BIOS U FAT F...

Page 54: ...20 UEFI BIOS 7 BIOS Y 8 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS 1 DVD BIOS Update Utility 2 3 BIOS Online Update 4 BIOS Yes BIOS 5 BIOS Yes 6 BIOS Yes...

Page 55: ...H310MHG H310MHG2 7 OK 8 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS BIOS 1 DVD BIOS 2 www biostar com tw BIOS 3 BIOS Updat Utility Update BIOS 4 BIOS OK BIOS 5 BIOS BIOS Open...

Page 56: ...22 UEFI BIOS 7 DEL BIOS Save Exit Restore Defaults Save Changes and Reset BIOS BIOS BIOS Save...

Page 57: ...UEFI BIOS 23 H310MHG H310MHG2 3 3 1 Autorun 2 Software Installation 3 BIOScreen BMP Load Image Transform BIOS Update Bios BIOS...

Page 58: ...24 UEFI BIOS eHot Line eHot Line Send Send Do Not Send Save As...

Page 59: ...UEFI BIOS 25 H310MHG H310MHG2 Save BIOS CPU OS Outlook Express eHot Line Outlook Express http www biostar com tw app en about contact php...

Page 60: ...26 4 1 DVD A B C Manual SETUP EXE Acrobat Reader manual http get adobe com reader Acrobat Reader...

Page 61: ...Pre memory 2B SPD 2C Memory presence 2D 2E 2F 31 32 CPU post memory 33 CPU post memory Cache 34 CPU post memory 35 CPU post memory BSP 36 CPU post memory 37 Post Memory 3B Post Memory 4F DXE IPL 60 D...

Page 62: ...78 DXE 79 ACPI 90 91 92 PCI 93 PCI 94 PCI 95 PCI 96 PCI 97 98 99 IO 9A USB 9B USB 9C USB 9D USB A0 IDE A1 IDE A2 IDE A3 IDE A4 SCSI A5 SCSI A6 SCSI A7 SCSI A8 A9 AB AD AE AF B0 B1 B2 ROM B3 B4 USB B5...

Page 63: ...29 H310MHG H310MHG2 4 4 1 2 1 2 3 1 CMOS 2 1 2 Invalid Configuration CMOS Failure 1 2 CPU CPU CPU CPU 1 CPU CPU 2 CPU 3 CPU CPU CPU 1 2 3 1 CMOS Close CMOS Header JCMOS1 2 3...

Page 64: ...30 I I Pb Hg Cd Cr VI PBB PBDE PCB O O O O O O O O O O O O X O O O O O X O O O O O X O O O O O O O O O O O O O O O O O O O O O O O O SJ T11363 2006 X SJ T11363 2006 Pb X Pb SJ T11363 2006 ROHS...

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