Frequently Asked Questions
Place your hand inside the folds. If you do feel heat during this test, the prod-
uct is working properly. Turn the controller OFF. Lay the product out flat.
It is safe to resume normal operation after 20 minutes. If no heat is felt during
this test, unplug the power cord and contact Customer Support.
*Note:
Heated Throws are not directly comparable to heating pads.
What if I notice an area of the throw that is warmer than
all the rest?
Unplug the power cord and contact Customer Support if you become aware
of one area of the throw that is obviously warmer than the rest, while the
throw is laid flat without bunching or folds.
Can I fold my heated throw over, wrap it around
myself, or use it with another heated product to feel
increased warmth?
No, these are not recommended uses for this product. This heated throw
product is intended to be used while lying flat. Also do not use more than
one active heated product at a time.
Can I use my heated throw product with a memory foam
mattress?
It is recommended that you check with your mattress manufacturer or
retailer for its compatibility with a heated throw. Due to the variety of
materials used in memory foam mattresses, compatibility may vary.
Can I use my heated throw product in my RV?
No, this heated throw product is intended for use with a standard home 120V
AC, 60Hz wall outlet only.
How do I store my product?
Lightly fold or roll the heated throw when not in use and store in a sealed
bag. Avoid storing product in extreme temperature environments such as
an attic or garage.
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