7
Troubleshooting for your Heater
Trouble
Probable Cause
Solution
• Heater
cycles ON
and OFF
frequently.
☛
The thermostat automatically
turns the heater on and off
to maintain selected comfort
level.
☛
Every 10-15 minute the
heater turns on and runs for
a minute.
✔
To make this occur less frequently turn
the Dial Wheel right to the highest setting.
✔
This is normal operation to ensure the
heater is maintaining the room temp
accurately.
• Remote (if
applicable)
Does not
work
☛
Battery low.
☛
Distance too far.
☛
Control Panel Display dirty.
✔
Change battery (Disc type, 3 volt,
CR2025).
✔
Remote works up to 6m (20').
✔
Be sure to point remote at control panel
on heater and there are no obstructions.
✔
Make sure display panel is clean.
• Heater is
Blowing
Cold Air.
☛
When the heater is in
Thermostat Mode and
reaches the set temperature
it will automatically perform
a 15 second cool down
(blowing cold air) to ensure
thermostat accuracy.
☛
Unit is in the Fan Only
setting.
☛
Power Button may have
been pressed to turn off the
heater.
✔
Raise the temperature higher or change
setting to Auto or Max/2.
✔
Press the Max/2 or Auto Buttons.
✔
Press the Power Button to turn on the
heater.
• Fan Speed
Doesn't
Change.
☛
Max/2 and Auto settings
control the heat output of the
heater and not the fan
speed. Fan runs at the same
speed on all settings.
✔
Run heater in Max/2 for maximum heat
output.
• Unexpected
Noise.
☛
You may hear a popping or
crackling sound as the
heater heats up. This is
normal and safe operation.
Once the heater heats up,
the crackling sound will go
away.
✔
If the noise persists, please contact your
local authorized distributor for Bionaire
appliances.
• Unexpected
Smell.
☛
There may be an odor or
vapor coming from the
heater the first time you use
it or after prolonged or
seasonal storage.
✔
This is normal and is the result of dust or
other debris accumulating on the heating
element. Make sure the heater is in a well
ventilated area and continue running until
the odor or vapor goes away.
