36
TROUBLESHOOTING
10
Problem
Causes
Solutions
No dialling tone when
pressing <TALK> key
a. The connection cord of
the base station is not
plugged in.
b. The adapter cord is not
plugged in correctly in
the base station.
c. Another handset is using
the base to make a call.
d. Wrong telephone line cord
a. Check the connections. Unplug
and plug back in the mains.
Check that the telephone cord
has been plugged into the base
station and the phone socket.
b. Check the base station plug and
the 230V plug (remove and plug-in).
c. Wait until the line is unoccupied.
d. Use the original telephone line
cord supplied
When connect to a PBX,
no and/or wrong connection
after dialling.
Dialling prefix is needed.
Insert the dialling prefix
"SEARCHING"
is displayed. a. Base station out of
range.
b. Base station not
connected to mains.
Reduce the range.
Connect base station to
mains.
The call does not work.
Service not activated or
Check your Subscription with
network or change the dial mode.
No display.
Empty battery
Recharge battery
Answering Machine
The unit does not record
new messages.
The answering machine is
turned off.
Turn on the answering machine.
The caller cannot leave a
message.
a. The answering machine
is turned off.
b. Message memory is full.
a. Turn on the answering machine.
b. Erase unnecessary messages.
I cannot operate the
answering machine
remotely.
a. You are entering the
wrong remote access code
b. You are pressing the dial
keys too quickly.
c. You are using a pulse
telephone.
a. If you forget the remote access
code, reset to the default settings.
b. Press each key firmly.
While recording an outgoing
message or listening to
messages, the unit rings
and recording stops.
A call is being received.
Answer the incoming call
and try again to record your
out going message later.
c. ANSWER ONLY mode is set.
c. Change to ANS & REC mode.
c. Try again using a touch tone
phone.
wrong setting
