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42

Guarantee and service

The iDECT C5i is guaranteed for 12 months from the date of 
purchase shown on your sales receipt. This guarantee does 
not cover any faults or defects caused by accidents, misuse, 
normal wear and tear, neglect, faults on the telephone line, 
lightning, tampering with the equipment, or any attempt at 
adjustment or repair other than through approved agents.

Please keep your sales (till) receipt — as this is your 
guarantee. 

You should also keep the original packaging.

In the unlikely event that you need to return your iDECT C5i 
to our Repair Centre while it is under guarantee, there may 
be a handling charge.

While the unit is 
under Guarantee

1

Disconnect the base unit from the telephone line and the 
mains electricity supply.

2

Pack up all parts of your iDECT C5i in their original 
packaging. Remember to include the mains power adapter.

3

Return the unit to the shop where you purchased it, making 
sure that you take along your sales receipt.

After the 
Guarantee has 
expired

If the unit is no longer under Guarantee, firstly, follow steps 

1

 

and 

2

 above for repair under Guarantee. Then...

3

Call our Service Department on 

0845 345 9677

 and ask for a 

quotation for the repair charge and details on where to send 
your iDECT C5i for repair.

4

Make sure that you include with your iDECT C5i:

Your name and address

„

A cheque or postal order for the value of the repair. A brief 
description of the fault.

5

Return your iDECT C5i to the address given by the Service 
Department.

iDect_C5i_IFU_EN_UK.book  Page 42  Monday, November 30, 2009  11:54 AM

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