Table of Contents
ii
How to set USB Mode on?.................................................................................................................. 27
How to enable a new USB Stick? ....................................................................................................... 28
How to automatically open tunnels when an USB Stick is plugged in? ............................................. 28
C
ERTIFICATE
M
ANAGEMENT
(P
LEASE SEE
A
PPENDIX
A
-
C
OMPATIBLE TABLE OF
B
ILLION
VPN
ENABLED
DEVICES AND
B
I
G
UARD
VPN
C
LIENT
) .................................................................................................... 29
Additional support documents ............................................................................................................ 29
How to configure IPSec VPN Client with Certificates? ..................................................................... 29
C
ONFIGURATION
M
ANAGEMENT
–
H
OW TO
I
MPORT OR
E
XPORT A
VPN
C
ONFIGURATION
? ..................... 30
C
ONFIGURATION
T
OOLS
........................................................................................................................... 31
Command line tools ............................................................................................................................ 31
Stopping VPN Client: option “/stop” ................................................................................................. 31
Import VPN Configuration: option “/import” and “/importance”.................................................... 31
VPN Client Startup mode: VPNSTART............................................................................................... 31
Hiding VPN Client configuration user interface: VPNHIDE............................................................. 31
C
ONSOLE AND
L
OGS
................................................................................................................................ 32
Console Windows................................................................................................................................ 32
CHAPTER 5: TROUBLESHOOTING .................................................................................................. 34
I
NTRODUCTION
........................................................................................................................................ 34
T
OOLS IN CASE OF TROUBLE
.................................................................................................................... 34
A good network analyzer: ethereal..................................................................................................... 34
VPN
IPS
EC
T
ROUBLESHOOTING
............................................................................................................. 34
« PAYLOAD MALFORMED » error (wrong Phase 1 [SA])............................................................... 34
« INVALID COOKIE » error .............................................................................................................. 34
« no keystate » error ........................................................................................................................... 35
« received remote ID other than expected » error.............................................................................. 35
« NO PROPOSAL CHOSEN » error .................................................................................................. 35
« INVALID ID INFORMATION » error ............................................................................................. 36
No response for phase 1 requests ....................................................................................................... 36
SEND, RECV and that is all!.............................................................................................................. 36
No response to phase 2 requests......................................................................................................... 37
I clicked on “Open tunnel”, but nothing happens.............................................................................. 37
The VPN tunnel is up but I can’t ping! ............................................................................................... 37
APPENDIX A: COMPATIBLE TABLE OF BILLION VPN ENABLED DEVICES AND BIGUARD
VPN CLIENT............................................................................................................................................ 38
APPENDIX B: PRODUCT SUPPORT AND CONTACT INFORMATION...................................... 39
