ISDN PCI card
14
Troubleshooting
If your ISDN card is not functioning properly, run the Diagnostic
Program to help you identify the problem.
Here are some basic faults that are often overlooked by users.
Follow these procedures for troubleshooting the ISDN card.
Error
Indication
Possible
Cause
Remedy
You are not
allowed to run
this program.
The CAPI2032.DLL
is not from the ISDN
package.
Uninstall and then
reinstall the ISDN
device.
A required DLL
file,
CAPI2032.DLL,
was not found.
The CAPI2032.DLL
is missing.
Uninstall and then
reinstall the ISDN
device.
CAPI driver is
not loaded.
The Registration key
has been destroyed.
Uninstall and then
reinstall the ISDN
device.
Please input
your own
number.
The subscriber
number of your own
ISDN line has not
been entered.
Key in the subscriber
number of your ISDN
line in the
Own ISDN
Number
box.
Cannot activate
S0 interface
The ISDN line is not
connected.
Ensure that the ISDN S
0
line is securely
connected to the RJ-45
jack.
Cannot establish
LAPD link.
The ISDN line may
be malfunctioning.
Ensure that the ISDN S
0
line is in good condition.