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WARRANTY
8
WARRANTY CONDITIONS
Now that you have purchased your Biasi U.K. Ltd water heater it is important to register the purchase
so you receive prompt and efficient handling in the unlikely event your boiler requires attention during
the 2 year guarantee period.
To register for your free guarantee, please call 01922714600 within 30 days of your purchase.
When calling please have your installers details to hand in order for us to validate your warranty.
GUARANTEE CONDITIONS
Biasi U.K. Ltd products are designed, manufactured and tested to high standards.
BIasi U.K. Ltd will replace (or at their discretion repair) any part found to be defective within two years of
the original purchase date providing that:
a) The guarantee is registered within 30 days of purchase;
b) The product is installed by qualified personnel in accordance with our instructions and any national
statutory or regulatory requirements;
c) The defect has not occurred through fair wear and tear;
d) The product is serviced and maintained only by qualified personnel in accordance with our instruc-
tions (the boiler must be serviced annually from the date of installation and documentary evidence
retained by the owner and made available to the manufacturers authorised agent on request);
e) The defect is not due to a ventilation failure or to interruptions to the electric, water or gas supply
to the system;
f) The product is installed within the mainland United Kingdom and Ireland;
g) The benchmark log book is completed satisfactorily and available to the manufacturers on request.
Biasi U.K. Ltd cannot accept liability for defects arising from neglect, misuse, accident or the failure of
any other component of the system of which the product forms part. It is therefore suggested that you
contact your installer before making a claim under the conditions of the guarantee as some problems
that occur may result from system failure or installation error and are not attributable to a failure of this
product. Biasi U.K. Ltd is not liable for any costs attributable to these actions.
Biasi U.K Ltd reserve the right to charge in full for parts and labour for defect any fault that has
occurred which is not attributable to a manufacturing defect of the boiler or if access has been
denied or not available following an agreed appointment.
Please keep this part of the guarantee registration form in a safe place as you will need to pro-
duce it to our service personnel in the event of a claim.
ANY REPLACEMENTS OR REPAIR OF APPLIANCE COMPONENTS WILL NOT POSTPONE THE EFFECTIVE
DATE AND GUARANTEE TERM ESTABLISHED AT THE TIME OF SALE.
Biasi UK Ltd, Commercial Road Leamore Enterprise Park, Walsall WS2 7NQ
Sales Tel.: 01922 714600
Service Tel.: 01922 714636
© Heating and Hotwater Industry Council (HHIC)
www.centralheating.co.uk
* All installations in England and Wales must be notified to Local Authority Building Control (LABC) either directly or through a
Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to the customer.
www.hhic.co.uk
Benchmark Commissioning &
Warranty Validation Service Record
It is a requirement that the boiler is installed and commissioned to the manufacturers’
instructions and the data fields on the commissioning checklist completed in full.
To instigate the boiler warranty the boiler needs to be registered with the
manufacturer within one month of the installation. The warranty rests with the
end-user (consumer), and they should be made aware it is ultimately their
responsibility to register with the manufacturer, within the allotted time period.
It is essential that the boiler is serviced in line with the manufacturers’
recommendations, at least annually. This must be carried out by a competent Gas
Safe registered engineer. The service details should be recorded on the Benchmark
Service and Interim Boiler Work Record and left with the householder. Failure to
comply with the manufacturers’ servicing instructions and requirements will invalidate
the warranty.
This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating
compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Failure to install and commission according to the manufacturers’ instructions and complete this Benchmark Commissioning Checklist will invalidate the
warranty. This does not affect the customer’s statutory rights.
