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Appendix
The following terms and conditions of the limited customer warranty apply to U.S and Canadian
customers only.
• Agreement to arbitrate disputes (Not applicable to residents of Québec who enter into
a contract to which the Consumer Protection Act (CPA) applies)
PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO
ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH BHAPTICS AND LIMITS THE MANNER IN
WHICH YOU CAN SEEK RELIEF FROM BHAPTICS
• Binding Arbitration
Except for disputes in which either party seeks to bring an individual action in small claims court, You and
bHaptics agree (a) to waive Your and bHaptics’ respective rights to have any and all disputes or claims
arising from or related to this Limited Warranty or the sale, condition, use, or performance of the Product
(collectively, “Disputes”) resolved in a court, and (b) to waive Your and bHaptics’ respective rights to a jury
trial. Instead, You and bHaptics agree to arbitrate Disputes through binding arbitration (which is the referral
of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding
determination to resolve it instead of having the Dispute decided by a judge or jury in court).
• No Class Arbitrations, Class actions or Representative Actions.
You and bHaptics agree that any Dispute arising out of or related to this Limited Warranty, is personal
to You and bHaptics and that such Dispute will be resolved solely through individual arbitration and will
not be brought as a class arbitration, class action, or any other type of representative proceeding. You
and bHaptics agree that there will be no class arbitration or arbitration in which and individual attempt
to resolve a Dispute as a representative of another individual or group of individuals. Further, You and
bHaptics agree that a Dispute cannot be brought as a class or other type of representative action, whether
within or outside of arbitration, or on behalf of any other individual or group of individuals.
• Notice; Informal Dispute Resolution.
Notice; Informal Dispute Resolution. You and bHaptics agree that each party will notify the other party in
writing of any arbitrable or small claims Dispute not less than thirty (30) days of the date it arises, so that
the parties can attempt in good faith to resolve the Dispute informally. Notice to bHaptics shall be sent
to bHaptics Inc., Bldg 3 Unit 503 , 70, Yuseong-daero 1689beon-gil, Yuseong-gu, Daejeon, Republic
of Korea (34047). Your notice must include (a) Your name, postal address, telephone number, the email
address You use, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the
specific relief that You are seeking.
Limited Customer Warranty
