Impacto universal – High-end cable DAC & Amplifier
10
Problem
Cause
Solution
Music playback interrupted,
music playback not possible.
Error during USB signal
transmission.
Disconnect the USB cable
from the Impacto and then
reconnect it. Make sure that
the processing power of the
playback device is sufficient
for playing back the Hi-Res
files.
Playback is too quiet.
The maximum volume has
not been set on the playback
device.
Set the volume on the
playback device to maximum.
Hi-Res LED is illuminated
permanently even though no
Hi-Res files are being played
back.
The playback device is
performing upsampling to
Hi-Res format.
Deactivate upsampling in your
playback device.
Hi-Res LED is not illuminated
even though Hi-Res files are
being played back.
The playback device only plays
audio data that is below
48 kHz, e.g. by means of
downsampling.
If possible, adjust the setting
on the playback device. You
will find relevant information
in the instructions for the
playback device.
No Hi-Res files can be played
back.
No Hi-Res player app or
software is present on the
playback device.
Download a suitable Hi-Res
player app or piece of software
to the playback device and
install the app or software.
The Play/Pause and Skip to
the previous/next track buttons
are not working.
The playback device is not
accepting the control com-
mands or is not compatible.
Set the required function on
the playback device instead of
on the Impacto.
The volume buttons are not
working.
The Impacto is not working
properly.
Disconnect the USB cable
from the Impacto and then
reconnect it.
Use with iOS devices:
The Impacto does not work
and the Hi-Res LED is -
illuminated red.
The battery is completely
empty.
Recharge the battery.
