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11. Troubleshooting
Problem
Solution
The device does not charge.
Ensure that the mains adapter is correctly connected and check the
connection between the mains socket and the charging socket. If
you have connected everything correctly and the device still fails to
charge, contact Customer Services.
The device will not switch on.
When switching the device on, ensure that you press the ON/OFF
button with sufficient force. Charge the device as described in these
instructions for use. If it is still not possible to switch on the device,
contact Customer Services.
The silicone surface is pro-
ducing bubbles or feels sticky
Stop using the device. Familiarise yourself with the appropriate use of
the facial brush in the “Warnings and safety notes” chapter. Despite
a long service life, silicone can still be damaged by inappropriate use.
If you cannot find a solution to your problem here, contact our Customer Services.
12. Technical data
Supply
Input: 100-240V~; 50/60 Hz
Output: 5.0 V
1A
Dimensions
8.2 x 7.7 x 3.1 cm
Weight
Approx. 65 g
Battery:
Capacity
Nominal voltage
Type designation
200 mAh
3.7V
Lithium-ion
13. Warranty/service
In case of a claim under the warranty please contact your local dealer or the local representation which
is mentioned in the list “service international”.
In case of returning the unit please add a copy of your receipt and a short report of the defect.
The following warranty terms shall apply:
1. The warranty period for BEURER products is either 3 years or- if longer- the country specific war-
ranty period from date of Purchase.
