8
S-S-004292
Name:
Address:
Retailer:
Zip code:
Country:
City:
Mobile:
Telephone:
Fax:
E-mail:
Please Clearly Write Your Item Code:
Batch Number:
Date of purchase:
TO: BESTWAY
®
SERVICE DEPARTMENT
Date:
Customer Code Number:
FAX/E-MAIL/TEL: Please refer to your country according to the information found on the back cover or on our website: www.bestwaycorp.com
Please provide your address details in full.
Note:
Incomplete address details will result in delayed shipments.
Bestway reserves the right to charge for redelivery of undelivered packages where the recipient is at fault.
REQUIRED INFORMATION - PLEASE WRITE THE SHIPPING ADDRESS
Water leakage
Stopped working
Missing part - Please use the code for the missing part. This can be found in the owner's manual.
Other (Please describe)
Problem description
IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET.
Bestway reserves the right to request photographic evidence of defective parts, or to require sending the item for additional testing.
In order to best assist you, we request all information you provide to be complete.
FOR FAQ, MANUALS, VIDEOS OR SPARE PARTS, PLEASE VISIT OUR WEBSITE: www.bestwaycorp.com
VIDEOS ARE ALSO AVAILABLE ON OUR BESTWAY CHANNEL ON YOU TUBE: www.youtube.com/user/BestwayService
SAND FILTER WITH OZONATOR MODEL #XXXXXX
All drawings for illustration purpose only. Not to scale.
Item Code
#XXXXXX
SAND FILTER MODEL
Batch
Number
YY
/M
M/D
D
Batch
Number
Batch
Number
Batch
Number
Limited BESTWAY
®
Manufacturer’s Warranty
Please copy the Batch Number found on the body of the sand filter.
The product you have purchased comes with a limited warranty. Bestway
®
stands behind our quality guarantee and assures, through a replacement
warranty, your product will be free from manufacturer’s defects. The limited warranty is valid as follows: 360 days for the motor pumps from the original
date of purchase for 30 days for hoses, fitting and accessories included in the package all from the original data of purchase.
To enact a warranty claim, this form must be completed and supplied with a copy of your receipt/purchase to your local Bestway After Sales Center.
Please contact your local Bestway After Sales Center before sending any documents. They will provide full instructions of what is needed for your
claim. Bestway
®
is not responsible for economic loss due to water or chemical costs and Bestway
®
will not replace any products deemed to have been
damaged due to negligence or having been used outside of the owner’s manual guidelines.
Bestway’s warranty covers manufacturing defects discovered while unpacking the product or during use as recommended within the user manual. This
warranty applies only to products which have not been modified by any 3rd parties. The product must be stored and handled in accordance with the
technical recommendations.
The warranty does not cover damages caused by misuse, abuse, neglect, including, but not limited to collision, fire, use of incorrect voltage, excessive
heat exposure, improper installation, improper wiring or testing, or improper storage.
Replacements and repairs don’t extend the duration of the warranty. The warranty start date is the date of sale shown on the original receipt/purchase
invoice.
