BestCode Next 8 Series, Technical Manual, Page: 170 / 305

BestCode Next Series 8 Technical Manual October 2022 Page 156 of 290
Event Messages and Prompt Resolutions (01.06.00.00+)
Prompt Code Prompt Name
00-0001 NOT USED
Solution 1: Updated Firmware Version
Prompt Code Prompt Name
00-0002 PHASE
Displayed when the user touches the phase icon, or its location, pm the main window to show current
phase status: Phase Point, Width, Quality, Efficiency, and Threshold.
Solution 1: Press OK to Leave
Prompt Code Prompt Name
00-0006 USB
Displayed when the user touches the USB icon on the main window to show the version of software
on the currently inserted USB drive (if any).
Solution 1: Press OK to Leave
Prompt Code Prompt Name
00-0007 ENCODER
Displayed when the user touches the Encoder icon, or its location, on the main window to show
current encoder settings.
Solution 1: Press OK to Leave
Prompt Code Prompt Name
00-8001 “ An unknown error has occurred”
Displayed when an unexpected error condition occurs. Should never appear.
Solution 1: Contact BestCode Support
Prompt Code Prompt Name Prompt Description
01-0001 Gutter Fault Fluid not detected in gutter.
Solution 1:
Perform Backflush Nozzle then start jet, repeat up to 7 times
Solution 2:
Clean the printhead and ensure jet is entering the gutter
Solution 3:
Clogged gutter line. Test valve, gutter detect, venturi, and printhead gutter for clogs or obstructions.
Clean each component and replace if necessary.
Solution 4:
Bad jet alignment. Perform nozzle alignment.
Solution 5:
Perform Nozzle Flow Test , check for clogged components.
Code Name Description
01-0002 Shut Down Are you sure?
Solution 1: Press OK to Shut Down the machine
Solution 2: Press Cancel to close the prompt.
Prompt Code Prompt Name Prompt Description
01-0003 Message The message will be erased. Are you sure?
Solution 1: Press OK to delete the message
Solution 2:
Press Cancel to close the prompt.