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For service support information, please go to 

Section 7B

, IBM Service Support. If you need

to contact Best Power directly, see the list of offices below.

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North America

Best Power
P.O. Box 280
Necedah, WI 54646 U.S.A.
Telephone: 1-608-565-7200
Toll-Free: 1-800-356-5794 (U.S.A., Canada)
FAX: 1-608-565-2221 (U.S., Canada)
International FAX: 1-608-565-7675
Internet E-Mail: bestpower.com

Worldwide Service
P.O. Box 11
Necedah, Wisconsin 54646 U.S.A.
Telephone: 1-800-356-5737 (U.S.A., Canada)

or 1-608-565-2100

Service E-Mail: 

[email protected]

Latin America
Best Power Technology Mexico, S.A. de C.V.
Golfo de Riga, 34
Colonia Tacuba
Mexico D.F. 11410
MEXICO
Telephone: (52)(5) 399-0369
FAX: (52)(5) 399-1320

Asia

Best Power Technology Pte. Ltd.
30 Prinsep St. #07-00
LKN Prinsep House
SINGAPORE 188647
Telephone: (65) 430 6168
FAX: (65) 430 6170

Australia
Sola Australia Ltd.
13 Healey Road
Dandenong Victoria 3175
AUSTRALIA
Telephone: 61-3-9706-5022
FAX: 61-3-9794-9150

Europe

Best Power Technology Limited
BEST House
Wykeham Industrial Estate
Moorside Road
Winchester
Hampshire
SO23 7RX
ENGLAND
Telephone: (44) 1962-844414
Toll-free: 0800 378444
FAX: (44) 1962-841846
E-mail: [email protected]

Best Power Technology GmbH
Am Weichselgarten 23
D-91058 Erlangen
GERMANY
Telephone: +(49)9131/77700
Toll-Free: 0130/84/7712 (in Germany)
FAX: +(49)9131/7770-444
E-mail: [email protected]

Borri Elettronica Industriale Srl
Via dei Lavoratori, 124
20092 CINISELLO BALSAMO (Mi)
Milan, ITALY
Telephone: (39) 2-6600661-2
FAX: (39) 2-6122481

Best Power Technology AG
Limmatstrasse 12
8957 Spreitenbach
SWITZERLAND
Telephone: (41)056/418-30-30
FAX: (41)056/418-30-33
E-mail: [email protected]

Best Power Technology sarl (PARIS)
Zone de Fret 5-SOGARIS
14 Rue de la Belle Borne
B.P. 10673/Tremblay en France
95725 ROISSY CDG CEDEX, FRANCE
Telephone: (33)1 48 62 50 42
FAX: (33) 1 48 62 49 96

Summary of Contents for Fortress AS/400

Page 1: ...The Answer in Power Protection Fortress AS 400 Uninterruptible Power System User Guide Contents...

Page 2: ...Support 19 7C Replacing the Fuse 21 7D Replacing the Batteries 23 7E Changing the Fortress Sensitivity to Power Problems 24 7F Changing the Fortress Baud Rate 26 8 About Your Fortress 26 8A General S...

Page 3: ...n if the UPS is not plugged into the wall outlet All UPS units contain dangerous voltages Before maintenance repair or shipment all connections must be removed the UPS must be completely switched off...

Page 4: ...alia Sola Australia Ltd 13 Healey Road Dandenong Victoria 3175 AUSTRALIA Telephone 61 3 9706 5022 FAX 61 3 9794 9150 Europe Best Power Technology Limited BEST House Wykeham Industrial Estate Moorside...

Page 5: ...teries right away When you first unpack the UPS plug it in and press to start the UPS As it starts the display will show On Leave the UPS on for 24 hours to charge the batteries completely Shut down t...

Page 6: ...ttery or Charger Drawer 8 Battery Cabinet Connector with cover removed 9 Transient Voltage Surge Suppression Ground Connection Battery Cabinet 1 Connector for Additional Battery Cabinets with con nect...

Page 7: ...find the connector Remove the cover plate by removing the Phillips screw in the upper left corner of the plate b Connect the cable from the bat tery cabinet to the matching con nector on the back of t...

Page 8: ...ever the green light is on To make sure the UPS batteries can supply power let the batteries charge for at least 12 hours especially if you have stored the UPS To check the battery charge see Section...

Page 9: ...and Recovery Advanced SC41 3305 for AS 400 Models 2xx and 3xx or AS 400 Advanced Series Backup and Recovery Advanced SC41 4305 for AS 400 Models 4xx and 5xx or SC41 5304 for AS 400 Models 6xx and Sxx...

Page 10: ...B the display flashes the number of minutes the UPS can provide battery power backup time or runtime and the UPS beeps regularly If this light is on while the green light is blinking the UPS is runnin...

Page 11: ...UPS power your equipment is using If your equipment requires more than 100 of the power your model can provide the UPS will sound an Overload alarm See Section 6C If the yellow light is on the displa...

Page 12: ...ws Sh when you do this If you need to hear the alarm again press this key again the display will show Un for unsilence If the UPS is not sounding an alarm pressing and holding this key starts a system...

Page 13: ...e is a power outage the UPS will only run on battery power for a short time before shutting down If the UPS is receiving input voltage from the wall outlet it is charging its batteries The batteries a...

Page 14: ...n 6 Plug and Play Sense for Windows 95 Pin 7 Remote Shutdown Shorting this pin to common turns the UPS off Pin 8 Unregulated 12 V isolated source Pin 9 Not Used Contacts consist of open collector circ...

Page 15: ...the type of Remote Shutdown signal that the UPS responds to and how quickly it responds Call Best Power s Worldwide Service for more information 6 Alarms Sometimes Fortress detects a problem and warns...

Page 16: ...ur UPS 6C Alarm Table Alarm Message Alarm Morse Code What the Alarm Means What to Do Hb FA CL C F I High Battery Battery voltage is high which could mean there are battery or charger problems When the...

Page 17: ...power outage or power problem ends and the UPS can restart using AC input power Shut down any equipment connected to the UPS After the power outage or power problem ends the UPS will restart automatic...

Page 18: ...code alarm stops and the red light turns off Then unplug the equipment you have shut off for now you can plug it into the nearest wall outlet If the UPS has shut down disconnect the least important eq...

Page 19: ...ed into the back of the UPS or the wall outlet The wall outlet may not be provid ing power The fuse may need replacing The input power available at your outlet may be unstable Since this is a normal p...

Page 20: ...e it must have utility power to oper ate and to recharge the batteries 7B IBM Service Support The troubleshooting table in Section 7A provides solutions for some UPS problems If you need more help ple...

Page 21: ...Service UNITED STATES US 1 The customer calls 1 800 IBMSERV IBM Call Management Center 2 The customer indicates that the UPS is defective 3 The Call Management Center will confirm that the unit is lis...

Page 22: ...call the Best Power office coordinating service for their account or Best Power s Worldwide Service center at 1 608 565 2100 or the customer sends e mail to service bestpower gensig com 2 The Best Se...

Page 23: ...s batteries If the UPS does not restart follow the proper Customer Process for Service in Section 7B IBM Service Support LI 1420U B73 and LI 1420E B74 To order a new fuse Best Power number FUS 0185 LI...

Page 24: ...abinet Be very careful to avoid electrical shock and burns from contacting terminals while you replace the batteries 2 Batteries contain caustic acids and toxic materials and can rupture or leak if mi...

Page 25: ...ss has hot swappable batteries If the UPS is off for any reason install the new battery drawer promptly once you have removed the old drawer This will help you avoid losing any parameter changes you h...

Page 26: ...IP switch 3 2 Use a nonmetal object such as a toothpick to move DIP switch 3 from one side to the other if the UPS is on it will beep Make sure you do not accidentally change the position of another D...

Page 27: ...S LIXRBP 6614 LIXRUGK 6613 55 lbs 25 kgs 65 lbs 29 5 kgs 50 lbs 22 7 kgs 60 lbs 27 2 kgs 65 lbs 29 5 kgs 50 lbs 22 7 kgs Audible Noise 44 dBA from front on line 48 dBA from other sides on line Lightni...

Page 28: ...let IEC 320 C14 LI720U B71 or IEC 320 C20 16 amp LI1420U B73 Output Receptacles LI 720U B71 Six NEMA 5 15R LI 1420U B73 Four NEMA 5 15R one IEC 320 C19 16 amp Ventilation Air around UPS must be free o...

Page 29: ...tion of the warranty BEST POWER s obligation under this warranty is limited to the replacement or repair subject to the conditions specified below of such product returned intact to BEST POWER which s...

Page 30: ...products sold by BEST POWER which do not bear the name BEST POWER and no recommendation of such other product shall imply or consti tute any warranty with respect to them This warranty does not cover...

Page 31: ...he Product sold has been properly installed and grounded in accordance with instructions received from BEST POWER and the PURCHASER shall also specify the computer equipment to which the Product sold...

Page 32: ...412 2 21H1576 IEC C13 to IEC C14 Equipment Cord UL VDE LCA 0180 3 21H8493 IEC C13 to NEMA 5 15 Equipment Cord LCA 0183 4 44H6612 IEC C19 to IEC C20 Equipment Cord LCA 0286 6 5 44H6610 21H5979 Fortress...

Page 33: ...h the limits for a Class B device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a resi dential installation This equip...

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