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The hearing aid contains a radio module with the

following certification ID numbers:

FCC ID: U6XF2ITE02

IC: 7031A-F2ITE02 

The device complies with Part 15 of the FCC 

rules and RSS-210 of Industry Canada.

Operation is subject to the following two 

conditions: 

1. this device may not cause harmful 

 interference;

2. this device must accept any interference 

  received, including interference that may 

  cause undesired operation.

Changes or modifications not expressly 

approved by the party responsible for 

compliance could void the user’s authority to 

operate the equipment.

USA and Canada

Summary of Contents for HEARTOO 120 I

Page 1: ...Instructions for Use IN THE EAR HEARING AIDS HEARTOO 140 I HEARTOO 120 I...

Page 2: ......

Page 3: ...g aid 7 Caring for your hearing aid 15 Common problems and solutions 19 Accessories 21 General warnings 22 Warning to hearing care professionals 28 Children with hearing loss 31 International warranty...

Page 4: ...4 This booklet is valid for the following hearing aid families HearToo 140 I with wireless functionality HearToo 120 I with wireless functionality Model overview...

Page 5: ...have further questions please contact your hearing care professional Intended use The hearing aids are intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing Th...

Page 6: ...6 Your hearing aid What it is AR_ILLU_ITCPD_BW 7 Vent Battery drawer Push button Canal Microphone opening Microphone opening Sound outlet with wax protection...

Page 7: ...it A Remove the sticker from the new battery B Place the battery into the empty compartment The sign on the battery should face up C For maximum power allow the battery to be aired for 30 seconds bef...

Page 8: ...used to switch the hearing aid on To preserve the battery make sure your hearing aid is switched off when you are not wearing it Never use excessive force to open or close the battery drawer Turn ON...

Page 9: ...between the left and the right hearing aid as they might be programmed differently You can find left right color indicators on your hearing aid A RED shell text or indicator dot marks the RIGHT heari...

Page 10: ...ne on top If your hearing aid has a pull out string this must be on the bottom A Place the canal part of your hearing aid in your ear canal B Gently pull your earlobe down with the other hand while pu...

Page 11: ...return to the preset loudness level in your hearing aid Your hearing aid automatically returns to a preset loudness level when it starts or when the battery is low If you find that the volume is not a...

Page 12: ...is mode Muting your hearing aid Use the mute function if you need to silence the hearing aid while wearing it A long press about 2 seconds on the push button will cause your hearing aid to mute To un...

Page 13: ...aid Grasp the hearing aid at its edge between your thumb and forefinger Gently remove it from your ear If your hearing aid has a removal pull out string pull it gently Turning the hearing aid OFF Plac...

Page 14: ...lter Remove the tool from the shell The tool has two pins one empty for removal and one with the new ProWax filter A Push the empty pin into the ProWax filter in the hearing aid s speaker and pull it...

Page 15: ...formation on the care of your hearing aid please contact your hearing care professional General care instructions Treat your hearing aid like any other delicate electronic device check the safety guid...

Page 16: ...he battery gently wipe off any water in the battery dawer let the hearing aid dry with the battery drawer open for approximately 30 minutes insert a new fresh battery and close the battery drawer Your...

Page 17: ...e If necessary use the cleaning tool to remove wax from the canal and vent openings on your hearing aid Open the battery drawer fully to allow air to circulate during the night IMPORTANT NOTICE Use a...

Page 18: ...aring aid may cause skin irritations Cleaning the sound outlet The sound outlet is an integral part of your hearing aid and should be kept clean and free from ear wax at all times Your hearing aid is...

Page 19: ...lume level is too soft and adjust by increasing the volume level with the control on your hearing aid If you have no volume at all check whether the hearing aid is in mute position If the problem stil...

Page 20: ...the problem still remains contact your hearing care professional Hearing aid switches from ON to OFF periodically Your battery is running down Please change the battery Hearing aid beeps without any...

Page 21: ...is available Remote control For more details please refer to the Instructions for Use for the remote control For further information on accessories please contact your hearing care professional Acces...

Page 22: ...ct your hearing care professional if you experience unexpected operations or events with your hearing aid Please note that a hearing aid will not restore normal hearing and will not prevent or improve...

Page 23: ...ld cause permanent damage to their hearing Choking hazards risk of swallowing batteries and other small parts Hearing aids their parts and batteries should be kept out of reach of children and anyone...

Page 24: ...in mind when you depend on warning sounds e g when you are in traffic The hearing aids may stop functioning for instance if the batteries have expired or if the sound outlet is blocked by moisture or...

Page 25: ...emicals The hearing aid must never be exposed to extreme heat for example left inside a parked car in the sun The hearing aid must not be dried in microwave ovens or other ovens The chemicals in cosme...

Page 26: ...with a physician if these conditions occur Interference The hearing aid has been thoroughly tested for interference according to the most stringent international standards However interference between...

Page 27: ...ply with IEC 60065 IEC 60950 or equivalent safety standards Safety information Hearing aids should be adjusted by a hearing care professional Never insert cleaning tools into the sound outlet or micro...

Page 28: ...nditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90days iii History of sudden or rapidly progressive hearing loss within t...

Page 29: ...physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otor...

Page 30: ...to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing care professionals now offer programs that permit you to wear a hearing a...

Page 31: ...and rehabilitation since hearing loss may cause problems in language development and educational and social growth of a child An audiologist is qualified by training and experience to assist in the e...

Page 32: ...ized party exposure to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void...

Page 33: ...33 Do not attempt to repair your hearing aid yourself Date Model Warranty period Model L Model R Serial no Serial no Battery size Battery size Hearing care professional contact details...

Page 34: ...aid is usable a combined rating that equals 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance Whereas all hearing aids have acoustic coupling only the...

Page 35: ...aring aid is at least M2 T2 The equipment performance measurements categories and system classifications are based upon the best information available but cannot guarantee that all users will be satis...

Page 36: ...international emission limits for human exposure For comparison the radiation of the hearing aid is lower than unintended electromagnetic radiation from for example halogen lamps computer monitors di...

Page 37: ...Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that ma...

Page 38: ...ause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio...

Page 39: ...ents and other relevant provisions of Directive 2014 53 EU Declaration of Conformity is available at the manufacturer Manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www bernafon com...

Page 40: ...s for use adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as applied part of Type B The crossed out wheeled bin indicates the Europea...

Page 41: ...symbol indicates to follow the instructions for use in this booklet E2105 EMC and Radio communications compliance label Australia and New Zealand Manufacturer Keep dry REF Catalogue number SN Serial...

Page 42: ...y 5 to 93 non condensing Storage and transportation conditions Temperature and humidity should not exceed the following limits for extended periods during transportation and storage Temperature 13 F t...

Page 43: ...43 Technical Data IN THE EAR HEARING AIDS HEARTOO 140 I HEARTOO 120 I...

Page 44: ...HFA dB SPL 112 113 Full on Gain HFA dB 43 43 Reference Test Gain dB 35 35 Frequency Range Hz 100 9700 100 7500 Distortion 500 800 1600 Hz 2 2 2 2 2 2 Equivalent Input Noise dB A 19 20 Operating Curren...

Page 45: ...esponding to the test box measurement settings 2cc refers to a coupler according to IEC 60318 5 2006 Applied versions ANSI S3 22 2014 IEC 60118 0 2015 Full on gain is measured with the gain control of...

Page 46: ...185778 US...

Page 47: ...15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo...

Page 48: ...Manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www bernafon com 0000185778000001 2018 02 28 185778 US subject to change...

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