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Table of Contents

Model overview 

4

Introduction to this booklet 

5

Identify your hearing aid thin tube and dome 

6

Your hearing aid – What it is 

7

Step-by-step instructions  

for using your hearing aid 

8

Caring for your hearing aid 

16

Common problems and solutions 

25

Accessories 27

General warnings 

28

Warning to hearing care professionals 

34

Children with hearing loss 

37

International warranty 

38

Mobile phone 

40

Technical information 

42

USA and Canada 

43

Information and explanation of symbols 

46

Conditions of use 

48

Technical data 

49

Summary of Contents for HEARTOO 120 C

Page 1: ...Instructions for Use BEHIND THE EAR HEARING AIDS HEARTOO 140 C HEARTOO 120 C...

Page 2: ......

Page 3: ...s for using your hearing aid 8 Caring for your hearing aid 16 Common problems and solutions 25 Accessories 27 General warnings 28 Warning to hearing care professionals 34 Children with hearing loss 37...

Page 4: ...4 This booklet is valid for the following hearing aid families HearToo 140 C with wireless functionality HearToo 120 C with wireless functionality Model overview...

Page 5: ...have further questions please contact your hearing care professional Intended use The hearing aids are intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing Th...

Page 6: ...ifferent sizes of domes available Please identify your thin tube length and dome size This will make it easier when replacing the parts Thin tube length Dome size Length 0 Length 1 Length 2 Length 3 6...

Page 7: ...7 Your hearing aid What it is Bernafon Veras IFU micro BTE VR_ILU_microBTEwithSpira_BW_HI Push button Microphone openings Adapter Thin tube Sound outlet Dome Battery drawer Ear grip optional...

Page 8: ...fully open but do not force it A Remove the sticker from the new battery B Place the battery into the empty compartment The sign on the battery should face up C For maximum power allow the battery to...

Page 9: ...sed to switch the hearing aid on To save battery life make sure your hearing aid is switched off when you are not wearing it Never use excessive force to open or close the battery door Click ON Turn O...

Page 10: ...and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently You can find left right color indicators in the battery drawer...

Page 11: ...r canal Contact your hearing care professional for further instructions Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira3_BW_HI Bernafon Veras IFU micro BTE VR_ILU_InsertingMicroBTEspira1_BW...

Page 12: ...red loudness To decrease the volume press the lower push button a short press less than 1 second Repeat until you reach the desired loudness Short press Bernafon Veras IFU micro BTE VR_ILU_MultiContro...

Page 13: ...as the hearing aid still draws from the battery in this mode Muting your hearing aid Use the mute function if you need to silence the hearing aid while wearing it A long press about 2 seconds on eith...

Page 14: ...bend of the thin tube and gently pull the tube and dome out of your ear Lift the hearing aid from behind your ear Do not remove the thin tube and dome by pulling on the hearing aid This could disconn...

Page 15: ...FF Changing the battery When the battery is running out the hearing aid will beep at regular intervals You should be prepared to replace the battery The time until the hearing aid stops working depend...

Page 16: ...our hearing aid please contact your hearing care professional General care instructions Treat your hearing aid like any other delicate electronic device check the general warnings starting on page 28...

Page 17: ...the battery gently wipe off any water in the battery door let the hearing aid dry with the battery door open for approximately 30 minutes insert a new fresh battery and close the battery door Your he...

Page 18: ...loth or tissue If necessary use the cleaning tool to remove wax from the canal and vent openings on your dome Open the battery door fully to allow air to circulate IMPORTANT NOTICE Use a soft dry clot...

Page 19: ...Specific care instructions Clean your hearing aid including parts on a regular basis as recommended by your hearing care professional Microorganisms from an unclean hearing aid may cause skin irritati...

Page 20: ...ture and wax If not cleaned it could become blocked with wax which means no sound will be able to come out Pull the thin tube out of the hearing aid A Use a soft dry cloth or tissue to clean the outsi...

Page 21: ...21 Reconnect the thin tube to the hearing aid adapter A Thin tube connector Hearing aid adapter A B...

Page 22: ...22 Use the cleaning wire to remove the wax from the vents C and discard it To avoid blocking the thin tube do not use water to clean it Clean_SpiraflexDome4 C...

Page 23: ...rofessional Spare domes may be obtained from your hearing care professional Clean your hands thoroughly before replacing the dome Never change the dome with wet or dirty fingers Remove the old dome by...

Page 24: ...iff or brittle it should be replaced Hold the hearing aid by the hearing aid adapter and grasp the thin tube close to the connector Pull firmly to remove the old tube Attach the new thin tube by pushi...

Page 25: ...e level is too soft and adjust by increasing the volume level with the control on your hearing aid If you have no volume at all check whether the hearing aid is in mute position If the problem still o...

Page 26: ...the problem still remains contact your hearing care professional Hearing aid switches from ON to OFF periodically Your battery is running down Please change the battery Hearing aid beeps without any a...

Page 27: ...is available Remote control For more details please refer to the Instructions for Use for the remote control For further information on accessories please contact your hearing care professional Acces...

Page 28: ...ct your hearing care professional if you experience unexpected operations or events with your hearing aid Please note that a hearing aid will not restore normal hearing and will not prevent or improve...

Page 29: ...ld cause permanent damage to their hearing Choking hazards risk of swallowing batteries and other small parts Hearing aids their parts and batteries should be kept out of reach of children and anyone...

Page 30: ...his in mind when you depend on warning sounds e g when you are in traffic The hearing aids may stop functioning for instance if the batteries have expired or if the tubing is blocked by moisture or ea...

Page 31: ...me heat for example left inside a parked car in the sun The hearing aid must not be dried in microwave ovens or other ovens The chemicals in cosmetics hairspray perfume aftershave lotion suntan lotion...

Page 32: ...tion with a physician if these conditions occur Interference The hearing aid has been thoroughly tested for interference according to the most stringent international standards However interference be...

Page 33: ...ply with IEC 60065 IEC 60950 or equivalent safety standards Safety information Hearing aids should be adjusted by a hearing care professional Never insert cleaning tools into the sound outlet or micro...

Page 34: ...ctive user has any of the following conditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90days iii History of sudden or rap...

Page 35: ...physician who specializes in diseases of the ear before purchasing a hearing aid Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists otologists or otor...

Page 36: ...to adapt to amplification you should inquire about the availability of a trial rental or purchase option program Many hearing care professionals now offer programs that permit you to wear a hearing a...

Page 37: ...n language development and educational and social growth of a child An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss...

Page 38: ...ized party exposure to corrosive conditions physical changes in your ear damage due to foreign objects entering the device or incorrect adjustments are NOT covered by the limited warranty and may void...

Page 39: ...39 Date Model Warranty period Model L Model R Serial no Serial no Battery size Battery size Hearing care professional contact details Do not attempt to repair your hearing aid yourself...

Page 40: ...aid is usable a combined rating that equals 5 would provide normal use a combined rating of 6 or greater would indicate excellent performance Whereas all hearing aids have acoustic coupling only the...

Page 41: ...aring aid is at least M2 T2 The equipment performance measurements categories and system classifications are based upon the best information available but cannot guarantee that all users will be satis...

Page 42: ...international emission limits for human exposure For comparison the radiation of the hearing aid is lower than unintended electromagnetic radiation from for example halogen lamps computer monitors dis...

Page 43: ...Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that ma...

Page 44: ...ause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio...

Page 45: ...ents and other relevant provisions of Directive 2014 53 EU Declaration of Conformity is available at the manufacturer Manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www bernafon com...

Page 46: ...ions for use adhere to the requirements for an applied part of Type B of EN 60601 1 The surface of the hearing aid is specified as applied part of Type B This symbol indicates the class of protections...

Page 47: ...hearing aid and batteries according to your local regulations or return them to your hearing care professional for disposal This symbol indicates to follow the instructions for use in this booklet E2...

Page 48: ...y 5 to 93 non condensing Storage and transportation conditions Temperature and humidity should not exceed the following limits for extended periods during transportation and storage Temperature 13 F t...

Page 49: ...Technical data BEHIND THE EAR HEARING AIDS HEARTOO 140 C HEARTOO 120 C...

Page 50: ...OSPL 90 HFA dB SPL 109 109 Full on Gain HFA dB 42 42 Reference Test Gain dB 31 31 Frequency Range Hz 100 5800 100 5800 Distortion 500 800 1600 Hz 2 2 2 2 2 2 Equivalent Input Noise dB A 21 20 Operatin...

Page 51: ...with expansion corresponding to the test box measurement settings 2cc refers to a coupler according to IEC 60318 5 2006 Applied versions ANSI S3 22 2014 IEC 60118 0 2015 Full on gain is measured with...

Page 52: ...185766 US...

Page 53: ...15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo...

Page 54: ...Manufacturer Bernafon AG Morgenstrasse 131 3018 Bern Switzerland www bernafon com 0000185766000001 2018 01 29 185766 US subject to change...

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