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10. Error code list:
– If LED-display shows the error code, please reference to the solution as following.
Error code
Cause and solution
E1
Voltage is under 95V
E2
Voltage is over 145V
E3
The accessory and spare parts are damaged, please contact the nearest
authorized service facility for trouble shooting, repair and adjustment.
E4
The accessory and spare parts are damaged, please contact the nearest
authorized service facility for trouble shooting, repair and adjustment.
E5
The accessory and spare parts are damaged, please contact the nearest
authorized service facility for trouble shooting, repair and adjustment.
E6
The cooking temperature is over 200°C in the function mode “TEMP“. Af-
ter the unit has been cooled down, the unit would be automatic switches
to standby mode.
E7
Ventilation blocked, heat can not be blew out of the machine smoothly,
it causes device inside over-heat. Please keep a minimum distance of
5 to 10 cm from the device to walls or other items. Please power off to
eliminate the wrong record and let the unit cool down, and then re-plug
the power cord and restart the unit
E8
The cooking temperature is over 150°C. If use the function mode “Power”
to cook, the max temperature is 150°C. If the cooking temperature is
over 150°C in this mode, the unit would be appeared the error. Please
power off to eliminate the wrong record and let the unit cool down, and
then re-plug the power cord and restart the unit. If you would like the
cooking temperature is over 150°C, please use the function mode “TEMP”,
the max temperature is 200°C
E9
Using the cookware without the magnetism bottom or the diameter of the
bottom is less than 12cm. Please use the cookware with magnetism and
flat bottom. Such as the iron or cast iron cookware, the cookware with
18/0 stainless steel bottom. And the cookware with the diameter of the
bottom is 12 to 26cm. After using the suitable cookware, then the unit
would be automatic restarted.
* The cooking temperature is right the temperature of the glass center.
This warranty is valid in countries in which BergHOFF products are sold and void elsewhere. For ad-
ditional information and other details concerning warranty, please contact our service department at:
BergHOFF Customer Service Department, 2323 Merchant Ave, Odessa, FL 33556 or
[email protected] <mailto:[email protected]>. Worldwide Web: www.berghoffworldwide.com