USER HANDBOOK 2.0 | DC20XX, ET20XX, ECC21XX SLIM
Berghof Automation GmbH | Harretstrasse 1 | 72800 Eningen | www.berghof.com
Dialog-Controller-DC20XX_EN.docx
64
6.4. Troubleshooting
6.4.1. No network connection
Check cabling/switch.
Check if an IP-address has been allocated twice.
Check the network settings: subnet and subnet mask must match the settings of the controller.
Check firewall/anti-virus programs on the PC.
ET20XX: Check the lifeguard settings.
ECC21XX Slim: Check for unknown IP-address (see 6.4.3).
6.4.2. In error stop mode for the DC20XX/ECC21XX Slim
1st
Log into device on the web browser.
2nd
Establish cause of fault (Diagnostics > PLC Log/System Log).
3rd
Correct the fault.
4th
Restart the device (press “Reset” on the device).
The device is now ready for use.
6.4.3. Unknown IP-address on the ECC21XX Slim
If the IP address of the device is unknown, maintenance mode can be used to reconfigure it.
1st
Reboot the device while pressing and holding S1 until the Run/Stop LED flashes every 2 seconds.
The device is now in maintenance mode and can be reached via the default IP address.
2nd
Connect to the device using the default IP address:
IP address: 169.254.255.XX
Netmask: 255.255.255.0
XX corresponds to the last 2 digits of the device serial number. Exception: 00 becomes 100.
3rd
Correct the network settings and make a note of them.
4th
Restart the device.
Maintenance mode is turned off automatically.
The device is now configured and ready for use.