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EN-37
Troubleshooting and service information
If your camera cannot operate normally, see the frequently encountered problems and
solutions listed below. If the problem persists, contact your nearest service center or
technical support.
Problem
Cause
Solution
The camera cannot power
up.
There is no battery or the battery is
not inserted correctly.
Insert the battery correctly.
The battery has no power.
Replace the battery.
The battery power is
draining quickly.
The external temperature is
extremely low.
--
Many shots are being captured in
dark places, requiring a flash.
--
The battery or camera is
warm.
The camera or flash was used
continuously over a long period of
time.
--
The flash does not fire or
recharge.
The camera flash is turned off.
Set the flash to Auto Flash.
The light source is sufficient.
--
Even though the flash
fired, the image is dark.
The distance to the subject is
greater than the flash’s effective
range.
Get closer to the subject and
shoot.
The image is too bright or
too dark.
The exposure is excessive or
inadequate.
Reset exposure compensation.
I cannot format a memory
card.
The memory card is write-protected. Remove the write protection.
End of the memory card life.
Insert a new memory card.
I cannot download images
from the camera to my
computer.
The free space on the hard disk of
your computer is insufficient.
Ensure that the hard disk has
enough space for running
Windows and that the drive for
loading image files has free space
equal to or greater than the
memory card in the camera.
There is no power being supplied to
the camera.
Replace the battery.
Summary of Contents for W1240
Page 1: ...Welcome W1240 Digital Camera User Manual ...
Page 8: ...EN 8 ...