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BenQ SW240, User Manual

The BenQ SW240 is an exceptional monitor designed specifically for photographers and graphic designers. To unleash all its features, make sure to conveniently download your free User Manual from our website, ensuring you have access to detailed instructions and troubleshooting tips to optimize your visual experience.

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How to adjust your monitor  

How to adjust your monitor

The control panel

No.

Name

Description

1.

Color Mode 
HotKey

Accesses Color Mode menu for quick adjustment.

2.

Control keys

Accesses the functions or menu items displayed on the screen, 
right next to each key.

3.

Power key

Turns the power on or off.

2

3

1

Summary of Contents for SW240

Page 1: ...SW Series LCD Monitor User Manual ...

Page 2: ...e may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external factors Applicable for flicker free models only BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life c...

Page 3: ...m2 must be used If a remote control is provided RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS For models with adapter Use only the power adapter supplied with your LCD Monitor Use of another type of power adapter will result in malfunction and or danger Allow adequate ventilation around the adapter when using it to operate the...

Page 4: ... Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor Refer to the product label for information on power rating manufacture date and identification markings Servicing Do not attempt to service this product yourself as opening or removing ...

Page 5: ...stall the monitor on a new computer 27 How to upgrade the monitor on an existing computer 28 How to install on Windows 10 system 29 How to install on Windows 8 8 1 system 30 How to install on Windows 7 system 31 How to adjust your monitor 32 The control panel 32 Basic menu operation 33 Working with the Color Mode HotKey 35 Customizing the hot keys 36 Adjusting the display color 36 Adjusting displa...

Page 6: ... check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region ...

Page 7: ...e may differ from the actual contents and the product supplied for your region And the package contents may subject to change without prior notice For cables that are not supplied with your product you can purchase them separately Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the mo...

Page 8: ...t jack 5 Cable management hole 6 DVI D socket 7 HDMI socket 8 DisplayPort socket 9 USB port upstream connecting to the PC 10 Headphone jack 11 Kensington lock slot 12 USB ports downstream connecting to USB devices 13 SD card slot Above diagram may vary depending on the model Picture may differ from product supplied for your region 4 11 12 13 9 5 6 7 8 10 ...

Page 9: ...following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection methods see page 11 13 Speakers Headphone USB peripherals SD card PC Notebook ...

Page 10: ...the Screen Resolution for more information Avoid finger pressure on the screen surface 1 Attach the monitor base Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and...

Page 11: ...unwanted reflections from other light sources Your monitor is an edge to edge monitor handle it with care Avoid finger pressure on the screen surface Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated Excessive force on the display is prohibited 2 Connect the PC video cable To Connect the DVI D Cable Connect the plug of the DVI D cable at the e...

Page 12: ...isplayPort on the OSD menu of the monitor and change the setting from 1 2 to 1 1 Once the setting is done unplug the current video cable and re connect the DP cable To go to the OSD menu see Basic menu operation on page 33 The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region Or 3 Connect the audio cable You m...

Page 13: ...e card to exchange files Supported memory card formats are as follows SD SDHC SDXC MMC 6 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled on the rear of the monitor Do not connect the other end to a power outlet just yet 7 Organize the cables Route the cables via the cable management hole 8 Connect to and turn on the power Plug the other end of the pow...

Page 14: ... power button on the monitor Turn on the computer too and follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function ...

Page 15: ...ore laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls 2 Remove the monitor stand While pressin...

Page 16: ...16 How to assemble your monitor hardware And then detach the base from the stand ...

Page 17: ...provided or purchased separately depending on the product supplied for your region Please be careful to prevent damage to the shading hood and the monitor Different pieces of shading hood are well designed and can fit into your monitor properly Do not use excessive force when installing the shading hood to avoid possible damage Avoid finger pressure on the screen surface L2 Lt R2 Rt top plate 1 Pr...

Page 18: ...w on plate Lt with the one on plate L2 and attach them together Slide plate Lt to the end as illustrated 5 Attach to the left side of the monitor Align the hooks on the hood plate L2 with the holes on the left side of the monitor and insert the hooks After that press down plate Lt to fix it firmly 6 Install the top plate Hook the top plate on plate R2 and plate L2 as illustrated and insert the top...

Page 19: ...tion process L2 Lt R2 Rt L1 R1 top plate 1 Prepare for the shading hood installation Place the monitor upright on its stand on a flat even surface Make sure the monitor is rotated to the portrait mode as instructed in Rotating the monitor on page 23 Follow the illustrations to complete the installation carefully 2 Install the right hoods Align the arrow on plate R1 with the one on plate R2 and att...

Page 20: ...e plate L2 to the end as illustrated Align the arrow on plate Lt with the one on plate L1 and attach them together Slide plate L1 along with plate L2 to the end as illustrated 5 Attach to the left side of the monitor Align the hooks on the hood with the holes on the left side of the monitor and insert the hooks After that press down plate Lt to fix it firmly 6 Install the top plate Hook the top pl...

Page 21: ...splay s color by a colorimeter slide to open the cover on the top plate so the colorimeter can be installed Follow the instruction manuals of the colorimeter you purchased and the provided software e g Palette Master Element to complete the installation and calibration process ...

Page 22: ...er part of the height adjustable stand or at the bottom of the monitor as ascending or descending monitor might cause personal injuries Keep children out of reach of the monitor while performing this operation If the monitor has been rotated to portrait mode and height adjustment is desired you should be noted that the wide screen will keep the monitor from being lowered to its minimum height ...

Page 23: ... screen orientation Refer to the help document of your operating system for details 2 Fully extend the monitor and tilt it Gently lift the display up and extend it to the maximum extended position Then tilt the monitor The monitor should be vertically extended to allow to rotate from landscape to portrait mode 3 Rotate the monitor 90 degrees clockwise as illustrated To avoid the edge of the LCD di...

Page 24: ...djustment You may position the screen to the desired angle with monitor tilt swivel and height adjustment functions Refer to the product specifications for details 4 Adjust the monitor to the desired viewing angle Avoid finger pressure on the screen surface ...

Page 25: ...ove the monitor stand Lay the screen face down on a clean and well padded surface Detach the monitor stand as instructed in step 1 2 in How to detach the stand and the base on page 15 2 Remove the screws on the back cover Use a cross pointed screwdriver to release the screws on the back cover The use of a magnetic head screwdriver is recommended to avoid of losing the screws In case you intend to ...

Page 26: ...ing the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an au...

Page 27: ...d launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name o...

Page 28: ...nitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See How to install on Windows 10 system on page 29 How to install on Windows 8 8 1 system on page 30 How to install on Windows ...

Page 29: ... on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files ...

Page 30: ...and then the Properties button 5 Click the Driver tab and the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correc...

Page 31: ...nd the Update Driver button 6 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 7 In the Update Driver Software window select the option Browse my computer for driver software 8 Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive 9 Select the correct folder name of your monitor from provided driver list...

Page 32: ...nitor The control panel No Name Description 1 Color Mode HotKey Accesses Color Mode menu for quick adjustment 2 Control keys Accesses the functions or menu items displayed on the screen right next to each key 3 Power key Turns the power on or off 2 3 1 ...

Page 33: ...e accessed by the control keys You can use the OSD menu to adjust all the settings on your monitor 1 Press any of the control keys 2 The hot key menu is displayed Some of the controls are custom keys and are designated for particular functions 3 Select Menu to access the main menu 1 2 3 4 ...

Page 34: ...r Input To change the default settings see Customizing the hot keys on page 36 For Up Increase adjustment Custom Key 2 By default the key is the hot key for Brightness To change the default settings see Customizing the hot keys on page 36 For Down Decrease adjustment Custom Key 3 By default the key is the hot key for Contrast To change the default settings see Customizing the hot keys on page 36 E...

Page 35: ...s to confirm the selection Customizing the Color Mode HotKey All the pre defined items on the Color Mode HotKey menu can be changed 1 Press and hold the key for 5 seconds to bring up the Color Mode HotKey setting menu 2 On the Color Mode HotKey menu on the left use or to select the item to be replaced 3 Use to go to the list of all Color Mode options on the right Use or to select your preferred it...

Page 36: ... you want to change 4 In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Adjusting the display color To adjust the display color you can do one of the following Adobe RGB sRGB B W Rec 709 DCI P3 DICOM Darkroom Calibration 1 Color Mode HotKey Setting Adobe RGB sRGB B W Alternatively you can customize the Color Mode HotK...

Page 37: ... Guide The access www BenQ com Purchased model the Download or Support tab To apply the calibrated result go to Color Adjustment Color Mode Calibration 1 Calibration 2 Calibration 3 Adjusting display mode To display images of aspect ratio other than 16 10 and size other than the panel size of your purchased model you can adjust the display mode on the monitor 1 Press any of the control keys to bri...

Page 38: ...d settings Menu options that are not available will become grayed out And keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu For more information on each menu please refer to the following pages Display menu on page 39 Color Adjustment menu on page 41 System me...

Page 39: ... functions their settings and related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select Display 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Item Function Range Input Use this to change the input to that appropriate to ...

Page 40: ...displayed without geometric distortion Full Scales the input image to fill the screen Ideal for 16 10 aspect images Aspect The input image is displayed without geometric distortion filling as much of the display as possible 1 1 Displays the input image in its native resolution without scaling Item Function Range ...

Page 41: ...ent 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select Item Function Range Color Mode Select a color mode that best suits the type of images shown on the screen Adobe RGB For better color matching representation with Adobe RGB compatible peripherals sRGB For bette...

Page 42: ...of shades and shows more details Calibration 1 Applies the calibration result optimized by the provided calibration software named Palette Master Element and your colorimeter purchased separately Visit the website for software download and more information Palette Master Element How to Use Guide The access www BenQ com Purchased model the Download or Support tab Calibration 2 Calibration 3 Custom ...

Page 43: ...ing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint R 0 100 G 0 100 B 0 100 Gamma Adjusts the tone luminance 1 6 1 8 2 0 2 2 2 4 2 6 Color Gamut not available when Color Mode is set to Adobe RGB sRGB Rec 709 or D...

Page 44: ...yed well if this the setting has been adjusted R G B C M Y Black Level Adjusts the luminance of the dark areas in an image 0 10 Save Color Settings Saves a new set of customized color settings Custom Mode 1 Custom Mode 2 Reset Color Resets the custom color settings to the factory defaults YES NO Item Function Range ...

Page 45: ...RGB V V V 5000K 6500K 2 2 sRGB N A N A V B W V V V N A N A N A N A N A N A Rec 709 V V V 6500K 2 2 2 4 Rec 709 N A N A V DCI P3 V V V x 0 314 y 0 351 2 2 2 4 2 6 DCI P3 N A N A V DICOM V V V 7500K N A Panel Native N A N A N A Darkroom V V V N A N A Adobe RGB sRGB N A N A N A Calibration 1 N A N A V N A N A N A V V N A Calibration 2 N A N A V N A N A N A V V N A Calibration 3 N A N A V N A N A N A ...

Page 46: ...ons their settings and related items will not appear on the menu 1 Select Menu from the hot key menu 2 Use or to select System 3 Select to go to a sub menu and then use or to select a menu item 4 Use or to make adjustments or use to make selection 5 To return to the previous menu select 6 To exit the menu select OSD Settings CAL Reminder OSD Key Bri HDMI RGB PC Range DP Audio AMA Auto Power Off 5 ...

Page 47: ...c 30 sec OSD Lock Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled To unlock the OSD controls press and hold any key for 10 seconds CAL Reminder Sets to remind you when monitor calibration is recommended When the monitor is in use the used time is automatically calculated by a built in timer ON...

Page 48: ...onitor ON OFF Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor ON OFF Color Mode HotKey Sets to customize the Color Mode HotKey Adobe RGB sRGB B W Rec 709 DCI P3 DICOM Darkroom Calibration 1 Calibration 2 Calibration 3 Custom 1 Custom 2 Custom Key 1 Sets the function to be accessed by custom key 1 Brigh...

Page 49: ...eo Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics ON OFF Information Displays the current monitor property settings Input Current Resolution Optimum Resolution best with the monitor Model Name Reset All Resets all mode color and geometry settings to the factory default values YES NO Item Function Range ...

Page 50: ...tly red green blue or another color Clean the LCD screen Cycle power on off These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow blue or pink appearance Go to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD ...

Page 51: ... in flashing white the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support If the LED is off check the power supply mains socket the external power supply and the mains switch The OSD controls are inaccessible To unlock...

Page 52: ...ore support and local customer service No sound can be heard from the connected external speakers Remove your headphone if the headphone is connected to the monitor Check whether the headphone jack is properly connected If the external speakers are USB powered check whether the USB connection is OK Increase the volume volume may be muted or too low on the external speakers ...

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