8. Trouble Shooting -216
7. Trouble Shooting
The SM2224 can be easily monitored by its LED indicators. Please follow the
troubleshooting steps below to solve any problem you encounter during
installation or implementation of the SM2224.
1. Power Led is not lit
Check if the power cord is properly connected to the power outlet is firmly
plugged into the power socket of the switch.
2. Port Number (Green) is not lit when
connected to a valid LAN device
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Check the power switch of the network device attached to the switch;
make sure it is turned ON.
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Check the network cable; make sure it is properly connected to the
switch and the network device.
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Check the network cable; make sure the UTP cables comply with
EIA/TIA 568 and Category 5 specification.
Please perform the following tests:
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Please check whether the RJ-45 cable is functional. Replace with
another working cable and see whether the condition can be improved.
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Use another port on the SM2224. If a link can be established way, the
first port is faulty. Please contact your local acercm dealer assistant.
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Make sure that all devices are connected to the network.
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Please ensure that the network adapter cards installed in the
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workstation or other devices to the switch are in well working condition.
[!] Contact your dealer if problem persists.
