BenQ RP552 User Manual Download

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Product information

Specifications (RP552/RP552H)

Item

Specifications

RP552

LCD panel

Backlight

LED

Panel size

55"

Pixel pitch (mm)

0.630

Native resolution

(pixels)

1920 x 1080

Brightness (cd/m

)

(typical)

350

nits

Contrast (typical)

1400:1 (RP552) / 1200:1 (RP552H)

Response time (ms)

(typical)

Panel Bit

8-bit(16.7M)

Touch

Technology

IR Touch

Resolution

32767 x 32767

Capacity

10 points touch (varies from operating systems and

applications)

Accuracy

+/- 2mm

Touch Output

USB type B x 1

Operating System

Windows XP/Vista/7/8, Mac OS X 10.6~10.11, Linux,

Chrome OS 34.0.1847.134 (touch function varies

from releases)

Panel glass

Tempered glass

AG coating, 80

Thickness

4mm

Input

Computer

VGA (D-Sub 15-pin) x 3

Video

Composite Video (3-in-1 connector) x 1, HDMI x 3

(1080P x 3)

Audio

Line-in (3.5 mm jack) x 3, along with 3 VGA input

USB

Type A

(USB2.0 x3; USB3.0: x1)

Control

RS-232C (D-Sub 9-pin)

TV Tuner

Output

Computer

VGA (D-Sub 15-pin) x 1

Video

Audio

Earphone (3.5 mm jack), COAX x 1

External speaker out

(L/R)

Audio

Audio W (Amp)

10W x 2

Internal speaker

YES

Summary of Contents for RP552

Page 1: ...RP552 RP552H RP840G Interactive Flat Panel User Manual ...

Page 2: ...contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2016 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise witho...

Page 3: ...8 Front panel RP552H 9 Front panel RP840G 10 Input output terminals RP552 RP552H 11 AC IN Power switch RP552 12 Input output terminals RP840G 13 Remote control 14 Using the remote control 16 Connection 18 Connecting the VGA input 18 Connecting the touch module 18 Connecting the digital inputs 19 Connecting the AV inputs 20 Connecting the coaxial output 21 Connecting the video output 22 Connecting ...

Page 4: ...ne touch menu operation 36 Setting menu 36 System settings 40 Android system interface 42 Main interface 42 EZWrite 3 0 43 Product information 68 Specifications RP552 RP552H 68 Specifications RP840G 70 Dimensions RP552 72 Dimensions RP552H 73 Dimensions RP840G 74 Wall mount dimensions Optional 75 Supported input signal resolution RP552 RP552H 76 Supported input signal resolution RP840G 78 Troubles...

Page 5: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Page 6: ...ecified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or...

Page 7: ... condensation will usually disappear after around 2 hours of normal operation RP series do not offer image retention function for more information please refer to installation guide If a still image is required for a display it is recommended to enable Pixel Shift RP552 RP552H only See More settings on page 39 for more information RP series does not support portrait use portrait use may cause disp...

Page 8: ...Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disp...

Page 9: ... 1 AAA battery x 2 Touch pen x 2 Remote control The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not le...

Page 10: ...juries Refer the installation to qualified technicians Improper installation may cause the display to fall or malfunction Installing the display on a wall 1 Place a clean dry and lint free cloth on a flat horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen facing down 3 Remove the desktop stand...

Page 11: ...ightened and secured properly Recommended torque 470 635N cm The mounting means should be strong enough to bear the weight of the display To maintain proper ventilation keep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a prof...

Page 12: ...creen Return Press to return to previous level of menu Menu Press to enter function menu Volume Down Press to decrease volume Volume Up Press to increase volume PC USB Built in computer USB interface The function is not available Media USB USB interface of Android system which can access storage device to play media files and support keyboard mouse Remote Control Signal Receiver Receive remote con...

Page 13: ...to enter function menu Volume Down Press to decrease volume Volume Up Press to increase volume PC USB Built in computer USB interface The function is not available Media USB USB interface of Android system which can access storage device to play media files and support keyboard mouse Remote Control Signal Receiver Receive remote control signals Do not obstruct the receiver 1 2 3 4 5 6 7 8 9 The ma...

Page 14: ...old for 2 seconds or more to power off Home Press to back to main screen Return Press to return to previous level of menu Menu Press to enter function menu Volume Down Press to decrease volume Volume Up Press to increase volume Remote Control Signal Receiver Receives remote control signals Do not obstruct the receiver 1 2 3 4 5 6 7 ...

Page 15: ...mputer touch signal input When connecting external computer besides connecting external computer VGA and audio signals external computer s USB port needs to be connected to the equipment Under the condition that driver is installed external computer can be touch controlled through the equipment touch function is effective in VGA and HDMI channel by default AV IN Composite video and audio input COA...

Page 16: ...552 power switch 12 13 No Name Description AC IN AC input connecting AC power supply Refer to Connecting power on page 24 for more information POWER SWITCH Open and shut down AC power supply Refer to Turning the display on or off on page 25 for more information 12 13 ...

Page 17: ...r internal computer when connecting external computer besides connecting external computer VGA and audio signals external computer s USB port needs to be connected to the equipment Under the condition that driver is installed external computer can be touch controlled through the equipment touch function is effective in PC VGA and HDMI channel by default AV IN Composite video and audio input COAX O...

Page 18: ...close button Numeric buttons Perform as numeric buttons Display Show the current input source and information TV channel return key INPUT Select the input source Refer to Switching input signals on page 26 for more information HOME Android system main screen button MENU Open or close the OSD menu Red button Lock the keyboard and touch function Green button No function Yellow button No function Blu...

Page 19: ...es Quickly start writing application EZWrite Select writing pen quickly if the application is started Back Return key PgUp Built in computer page previous page PgDn Built in computer page next page CH CH Channel switch key VOL VOL Volume switch key F1 F12 Built in computer F1 F12 function keys Build in computer is not available All buttons related to computer are regarded as disabled in case of no...

Page 20: ...rt ment cover 2 Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the and marks in the battery compartment The supplied batteries are provided for your convenience so that you can operate the display straight away You should replace them as soon as possible 3 Refit the battery compartment cover ...

Page 21: ...ons Do not let the remote control become wet or place it in humid environments like bathrooms If the display s remote control sensor window is exposed to direct sunlight or strong light the remote control may not operate properly In this situation change the light source readjust the angle of the display or operate the remote control from a location closer to display s remote control sensor window...

Page 22: ...er using the supplied USB cable The touch module of the display supports easy Plug and Play operation There is no need to install additional drivers on the computer Avoid blocking the touch screen frame where sensors are located when initiating the touch module It is highly recommended that you connect the display to the PC or laptop directly Avoid connecting the display to a face plate device whi...

Page 23: ... HDMI input jack on the display using an HDMI cable 2 To view images from this input press the INPUT button on the remote control to switch to respective input source The applicable cable is not supplied and should be purchased separately HDMI 4 is for RP840G only DVD player HDMI cable RP552 RP552H HDMI4 4K2K DVD player HDMI cable RP840G ...

Page 24: ...nnect the VCR s audio output jacks to the AV IN jacks on the display using a suitable audio cable 3 To view images from this input press the INPUT button on the remote control to switch to respective input source The applicable cable is not supplied and should be purchased separately Set Top Box AV cable VCR DVD player Satellite Receiver Camcorder Video Game Console ...

Page 25: ...xial out for acoustic applications 1 Use coaxial cable to connect via COAX OUT to your audio equipment 2 Plug in power cord and switch power on The applicable cable is not supplied and should be purchased separately LAN Coaxial cable drive Audio equipment ...

Page 26: ...o connect from VGA OUT and EARPHONE to the respective jacks of the devices 2 Plug in power cord and switch power on 3 Press on the remote control to turn on the display Press INPUT to switch to PC port Set internal computer as VGA output or multi screen display D Sub 15 pin cable Audio cable ...

Page 27: ...plied and should be purchased separately This connection is applicable to straight through RS 232C cable only After using serial port line to connect central control equipment and machine certain function of the machine can be controlled via central control equipment such as machine on off and adjustment of sound volume etc Computer RS 232C cable ...

Page 28: ... appropriate power cord for your region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loading when you use extension cords or multiple outlet power boards There are no user serviceable parts in this display Never unscrew or remove any covers There are dangerous voltages inside the display Turn off the power and unplug the pow...

Page 29: ...w to start up your display and complete the initial setup 1 Turn on the display Wait for the display to boot up with the BenQ screen This may take a moment 2 Tap Next on the screen to begin Follow the on screen instructions to set up the language date and time and network Or your can skip some of these steps and complete the setup later To turn on the display press the Power button on the control ...

Page 30: ... display To check if there is a software update available for your device or to obtain the software license key please visit http DSdownload BenQ com Then enter the serial number can be found on the sticker attached on the back of the display and click OK to access the Software download page The users can keep pushing Eye Care on the OSD menu and Classroom under color temp Eye Care and Classroom w...

Page 31: ...nternet connection Your display must be connected to the network to download updates or surf the Internet Network setting 1 On the home screen select Apps Settings To find the MAC address in Android OS please go to Setting Network Status ...

Page 32: ...Basic operations 28 2 Go to Ethernet checking set the switcher to On and press Advanced to go to Advanced setting 3 Set Automatic IP to On and press Confirm to configure the network setting ...

Page 33: ...o a wireless network 2 A list of available networks will show on the screen Click on the network s name to connect to the network The password is needed if it is your first time to use the network 3 Key in the password and press Connect The device is now connected to the WLAN ...

Page 34: ...the software choose Confirm to continue the update Or your can skip this step and update the software later Adjusting audio volume level Press VOL VOL on the remote control to adjust the volume Software update process may take some time to complete During the update process do not turn off the device or disconnect the Internet connection Any interruptions during the software update process may per...

Page 35: ...functions are only supported by Windows 8 Windows 7 Home Premium Professional Enterprise and Ultimate versions For Windows XP Windows Vista and Windows 7 Starter and Home Basic versions multi touch is not supported Windows is a registered trademark of Microsoft Corporation in the United States and other countries OS functions Gesture actions For Windows XP Windows Vista and Windows 7 Click Tap the...

Page 36: ...Flick in a desired direction Multi touch functions For Windows 7 Home Premium Professional Enterprise and Ultimate versions Right click 1 Press on the target 2 Tap the screen with another finger 3 Release the second finger Scrolling Drag one or two fingers up or down Zoom Move two fingers apart or toward each other OS functions Gesture actions or ...

Page 37: ...eep mode S3 Press and hold for 4 seconds OS functions Gesture actions Gesture Description For Windows 8 Press and hold to learn This touch interaction causes detailed information or teaching visuals for example a tooltip or context menu to be displayed without a commitment to an action Anything displayed this way should not prevent users from panning if they begin sliding their finger Tap for prim...

Page 38: ...o the panning direction selects objects in a list or grid ListView and GridLayout controls Display the AppBar with relevant commands when objects are selected Pinch and stretch to zoom While the pinch and stretch gestures are commonly used for resizing they also enable jumping to the beginning end or anywhere within content with Semantic Zoom A SemanticZoom control provides a zoomed out view for s...

Page 39: ...ll amount of alcohol to clean the infrared plastic filter To avoid damage to the screen never use any type of abrasive materials to wipe the screen Use a neutral detergent to clean the touch screen Avoid using detergents with erosive substance such as banana oil or ammonia Moisten a clean soft lint free cloth with a neutral detergent and then clean the touch screen Do not spray a detergent on the ...

Page 40: ...he screen to enter the General Setting menu Press on the remote control and press ENTER on the remote control to confirm or directly click a desired input source Press BACK on the remote control or click a blank area outside the menu to exit the menu Users can enable the Eye Care function on the OSD menu Eye Care switches the display low blue light mode and activates the flicker free function Use ...

Page 41: ... or directly click to enable or disable mute Menu Description Volume Press VOL VOL on the remote control or drag the knob to adjust the volume Bass Press VOL VOL on the remote control or drag the knob to adjust the bass Treble Press VOL VOL on the remote control or drag the knob to adjust the treble Balance Press VOL VOL on the remote control or drag the knob to adjust the balance Sound Environmen...

Page 42: ...mote control or click a blank area outside the menu to exit the menu Press on the remote control and press ENTER or click to automatically adjust image Display settings Click on the General Setting menu to enter the Display menu The Auto button is only available for use when a VGA input signal is connected Menu Description Aspect ratio Press on the remote control or click an aspect ratio Options a...

Page 43: ...nu Description Brightness Press VOL VOL on the remote control or drag the knob to adjust the brightness Contrast Press VOL VOL on the remote control or drag the knob to adjust the contrast Hue Press VOL VOL on the remote control or drag the knob to adjust the hue Sharpness Press VOL VOL on the remote control or drag the knob to adjust the sharpness Color Temp Press VOL VOL on the remote control or...

Page 44: ...l or click the icon to set a power schedule The Key Lock and IR Lock functions cannot be enabled at the same time For image retention please see Notes on the LCD panel of this display on page 2 for more information Options Description Ethernet Checking Click to view current network status and network preferences of the display Display Click to set visual preferences on Font size and Wallpaper Stor...

Page 45: ...ting Annotation Toolbar on page 57 for more information About device Click to view system information in Android The amount of available storage space for the user varies according to the amount of pre installed apps and images occupying the total storage space ...

Page 46: ... press ENTER to execute the program or directly tap the icon Press HOME on the remote control or Home button on the front panel to return to the main interface Press INPUT on the remote control or drag the General Setting menu up from the bottom center of the screen to enter the General Setting menu to select an input Note that this is a closed Android OS Download and use of unauthorized apps on t...

Page 47: ...re 6 color options which are white vanilla beige grey and dark green Brush Click to set brush type color and thickness There are 12 color options which are red pink orange yellow light green green sky blue dark blue purple white grey and black Eraser Click to select the size of the eraser tool then touch and drag over the areas on a drawing annotation which you want to erase Click clear all to era...

Page 48: ...l Click to undo previous operation Restore Click to redo the cancelled operation Page Reveals the page number of the current picture Click to view the list of pages Refer to Adding pages on page 56 for more information Add page Click to add a new page of writing image Refer to Adding pages on page 56 for more information Icon Function Description ...

Page 49: ... Icon Function Description Stopwatch Timer Click to launch Stopwatch Timer Refer to Stopwatch Timer on page 46 for more information Buzzers Click to launch Buzzers Refer to Buzzers on page 49 for more information Draw Click to launch Draw Refer to Draw on page 50 for more information Scoreboard Click to launch Scoreboard Refer to Scoreboard on page 51 for more information Team Post Click to launch...

Page 50: ...ows you to have up to five groups run time based activities where each time a group button is pressed the time spent by that group is recorded Item Function Description 1 Stopwatch Timer Click to switch between Stopwatch and Timer 2 Group mode Click to turn group mode OFF 3 Stopwatch Displays the running time for the activity 4 Start Reset Click to start stop or reset the stopwatch 5 Group buttons...

Page 51: ...ck to turn group mode ON Group mode allows you to have up to five groups run time based activities where each time a group button is pressed the time spent by that group is recorded 3 Stopwatch Displays the running time for the activity 4 Start Lap Click to start stop the stopwatch or record a lap in the lap table 5 Lap table Displays the times for each lap recorded The lap table only appears when...

Page 52: ...to begin the countdown timer as shown below Item Function Description 1 Stopwatch Timer Click to switch between Stopwatch and Timer 2 Time setting Swipe up down to set the amount of countdown time for the timer The longest the timer can be set to is 99 minutes and 59 seconds 3 Start Click to start the timer 1 2 3 ...

Page 53: ...d answer games activities 1 Click in EZWrite 3 0 2 Select the number of buzzers you want to use 3 The buzzers will appear on the display 4 The first person that touches a buzzer will disable all buzzers for 5 seconds whereupon the buzzers will reset and a new session will begin again 5 The winning buzzer s color will change to orange ...

Page 54: ... Participants Click to select the number of participants to be drawn The maximum number of participants is six 2 Candidates Swipe up down to set the pool of candidates from which the participants will be drawn The number of candidates in the pool must be higher then the number of participants selected 3 Start Click to start the drawing process 4 Draw Displays the current participant drawn 5 Partic...

Page 55: ...Write 3 0 2 Select the number of scoreboards you want to use 3 The scoreboards will appear on the display 4 Swipe up or down on a scoreboard to increase or decrease the score Click to increase decrease the distance between scoreboards The team with the current highest score will have a crown above their scoreboard If all teams have the same score no crown will appear ...

Page 56: ... Post also allows a moderator teacher to distribute a question to all teams participating in the team post game activity 1 Click in EZWrite 3 0 2 Select the number of teams you want to participate 3 The team post screen will appear on the display as shown below Item Function Description 1 Drawing boards Use pens or touch gestures to draw 2 Clear all Click to clear every drawing board 1 6 2 3 4 5 ...

Page 57: ... files on page 56 for more information 5 Exit Click to exit Team Post 6 Drawing tools Click to choose the different type of drawing tools and color to use Drawing tool options are brush and eraser Color options are red green blue and black Each drawing board can use any color brush regardless of the color chosen for another drawing board If 4 or more teams are selected the drawing boards will be d...

Page 58: ...Android system interface 54 5 Draw a question or annotation in the question window and click Paste to all to distribute the content to each drawing board as shown below ...

Page 59: ...orted it will appear in EZWrite 3 0 as shown below Click and drag on the image to move the imported image Click and drag to resize the imported image Click to delete the imported image Click any of the EZWrite 3 0 tools to set the image and begin drawing or creating annotations on the imported image Once an image has been set click at any time to make the resize and delete button reappear Click to...

Page 60: ...en click Refer to Saving files on page 56 for more information Saving files The RP653 RP703 RP750 RP750K display allows you to save drawings or annotations as image files either in the internal memory of the display in connected storage devices or in the cloud for download by mobile devices 1 Click the save icon from the respective menu Click Internal memory to save the image in the Notes EZWrite3...

Page 61: ...ows you to quickly write or create annotations on any screen that the display is showing Under any input source or in the Android interface with the exception of EZWrite 3 0 touch and hold two fingers spaced about 20 50 mm apart on the screen for more than two seconds to launch the Floating Annotation Toolbar as shown below Images saved to the cloud will be stored there for download for only 30 mi...

Page 62: ...to Annotation menu on page 58 for more information Main interface Click to return to the main Android interface The remote control is not capable of notation operations You can choose to have the Floating Annotation Setting Available in all channel or Available in Android Icon Function Description Move Touch hold and drag this button to move the Floating Annotation Toolbar around Close Click to cl...

Page 63: ...re connected to the display images saved in the Floating Annotation Toolbar will be saved in the Note tab of EZFinder If two external USB storage devices are connected to the display at the same time a prompt will appear in the Floating Annotation Toolbar allowing you to choose which storage device the image will be saved to The Floating Annotation Toolbar does not allow saving via a QR code all s...

Page 64: ...the storage device 5 Exit Click to exit EZFinder 6 Sort Click to sort the files shown in EZFinder Sorting options include Name Type Size and Time 7 Thumbnail List Click to view files either in thumbnail or list view 8 Select Add Folder Click to select multiple files or add a folder When the Select button is clicked it will become a Cancel button and the Add Folder button will become a Select All b...

Page 65: ... files and videos can be played by directly tapping on the file icon 11 Main display area Displays files of corresponding type stored in the selected storage device Click to select a file 12 File preview Displays a preview of the selected file along with file details ...

Page 66: ...ayback Play the next image Rotate the current image counter clockwise Rotate the current image clockwise Set the animation effect and playing interval for images being played and set the current image as the wallpaper Supported image format codec JPEG base line up to 15360 x 8704 progressive up to 1024 x 768 MPO up to 15360 x 8640 PNG non interlace up to 9600 x 6400 interlace up to 1200 x 800 BMP ...

Page 67: ...the playlist Repeatedly play audio files in the playlist Repeatedly play a single audio file in the playlist Randomly play audio files in the playlist Supported audio format codec mp3 MPEPG1 2 Layer 1 32Kbps 448Kbps MPEPG1 2 Layer 2 8Kbps 384Kbps MPEPG1 2 Layer 3 8Kbps 320Kbps 16KHz 48KHz sampling rate m4a aac ACC HEACC free format 8KHz 48KHz sampling rate wma asf WMA 128Kbps 320Kbps 8KHz 48KHz sa...

Page 68: ...video Fast rewind the current video Play pause the current playback Fast forward the current video Play the next video Check videos in the playlist Supported video format codec up to 1080p resolution 3gp H 264 avi MPEG 2 MPEG 4 Xvid SP MPEG 4 Xvid ASP H 264 MJPEG mkv MPEG 4 H 264 mov MPEG 4 SP H 264 BP H 264 MP mp4 MPEG 4 SP MPEG 4 ASP H 264 BP H 264 MP H 264 HP mpg mpeg MPEG 2 ts MPEG 2 H 264 MP ...

Page 69: ...ce Item Description 1 Picture in picture interface 2 Click to choose an input source from the list to be shown Click the picture in picture interface once to view the input source list 3 Click for full screen Click to exit picture in picture interface 4 Click to pop up the input source list To use remote control for picture in picture operations Press to pop up the input source list Press to enabl...

Page 70: ...5 Zoom Zoom is a video conferencing app that is installed in the display by default It allows you to conveniently conduct video conference meetings with any other Zoom user 1 On the home screen select Apps Zoom 2 Select Sign In if you want to create a new meeting select Join a Meeting if you want to join an already created meeting For free plan users of Zoom please visit https zoomnow tw live benq...

Page 71: ...ace 67 After signing in create a meeting ID which will be the meeting ID other users will enter to join the meeting If joining a meeting enter the meeting ID provided by the creator of the meeting in the Join a Meeting page ...

Page 72: ...stems and applications Accuracy 2mm Touch Output USB type B x 1 Operating System Windows XP Vista 7 8 Mac OS X 10 6 10 11 Linux Chrome OS 34 0 1847 134 touch function varies from releases Panel glass Tempered glass AG coating 80 Thickness 4mm Input Computer VGA D Sub 15 pin x 3 Video Composite Video 3 in 1 connector x 1 HDMI x 3 1080P x 3 Audio Line in 3 5 mm jack x 3 along with 3 VGA input USB Ty...

Page 73: ...ontrol YES Sharpness enhancement YES Dimming control Adaptive Contrast NO 10 bit color processing NO De Interlacing comb Filter YES Customized Classroom Mode YES Blank screen YES Specifications and functions are subject to change without notice To make sure that the touch function works properly on Mac OS X 10 10 you are recommended to perform screen calibration first Contact BenQ dealer for the r...

Page 74: ... 2mm Touch Output USB type B x 1 Operating System Windows XP Vista 7 8 Mac OS X 10 6 10 10 Linux Chrome OS 34 0 1847 134 touch function varies from releases Panel glass Tempered glass AG coating 80 Thickness 4mm Input Computer VGA D Sub 15 pin x 3 Video Composite Video 3 in 1 connector x 1 HDMI x 4 1080P x 3 4K2K x 1 Audio Line in 3 5 mm jack x 3 along with 3 VGA input USB Type A USB2 0 x1 USB3 0 ...

Page 75: ...tomized Classroom Mode YES Blank screen YES Specifications and functions are subject to change without notice To make sure that the touch function works properly on Mac OS X 10 10 you are recommended to perform screen calibration first Contact BenQ dealer for the required calibration utility Item RP840G System CPU ARM Cortex A9 1 0G Dual Core System Memory 1 5GB Storage 8GB OS Android 4 2 1 This A...

Page 76: ...Product information 72 Dimensions RP552 Unit mm PP PP PP PP 0 P P PP PP f PP f PP PP 23 1 1 f PP 7 9 5 f PP 7 9 5 PP 23 1 1 f PP 1 ...

Page 77: ...Product information 73 Dimensions RP552H Unit mm ...

Page 78: ...Product information 74 Dimensions RP840G Unit mm ...

Page 79: ...Product information 75 Wall mount dimensions Optional Unit mm ...

Page 80: ...800 x 600 60Hz 800 x 600 75Hz 832 x 624 75Hz 1024 x 768 60Hz 1024 x 768 75Hz 1152 x 870 75Hz 1280 x 720 60Hz 1280 x 768 60Hz 1280 x 800 60Hz 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1366 x 768 60Hz 1400 x 1050 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1600 x 1050 60Hz 1920 x 1080 50Hz 1920 x 1080 60Hz NTSC M NTSC J PAL BDGHI 576i 50Hz 480i 60Hz 480p 60Hz 576p 50Hz 720p 25Hz ...

Page 81: ...Product information 77 720p 30Hz 720p 50Hz 720p 60Hz 1080i 50Hz 1080i 60Hz 1080p 24Hz 1080p 25Hz 1080p 30Hz 1080p 24Psf 1080p 25Psf 1080p 50Hz 1080p 60Hz supported Vacant not supported ...

Page 82: ... 600 60Hz 800 x 600 75Hz 832 x 624 75Hz 1024 x 768 60Hz 1024 x 768 75Hz 1152 x 870 75Hz 1280 x 720 60Hz 1280 x 768 60Hz 1280 x 800 60Hz RB 1280 x 800 60Hz 1280 x 960 60Hz 1280 x 1024 60Hz 1360 x 768 60Hz 1366 x 768 60Hz 1400 x 1050 60Hz 1600 x 1200 60Hz 1680 x 1050 60Hz RB 1600 x 1050 60Hz 1920 x 1080 50Hz 1920 x 1080 60Hz 3840 x 2160 30Hz NTSC M NTSC J PAL BDGHI 576i 50Hz 480i 60Hz 480p 60Hz ...

Page 83: ... 576p 50Hz 720p 25Hz 720p 30Hz 720p 50Hz 720p 60Hz 1080i 50Hz 1080i 60Hz 1080p 24Hz 1080p 25Hz 1080p 30Hz 1080p 24Psf 1080p 25Psf 1080p 50Hz 1080p 60Hz supported Vacant not supported 3840 x 2160 30Hz is available via HDMI 4 ...

Page 84: ...in No sound Check the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try again Are there any loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer Refer to Dimensions RP55...

Page 85: ...ng to failure of remote control Check whether the battery electrode in the remote control is correct Check whether remote control needs to replace battery Machine automatically shutdown Whether set sleep or not Check whether there is sudden power outage Check whether there is no signal automatic shutdown Signal out of range Check whether display is set correctly Check whether resolution is the bes...

Page 86: ... are placed around the machine No color color is weak or image is weak Adjust chromaticity and brightness or contrast in menu Check whether signal wire is well connected With image but without sound Check whether mute button is pressed for mute Press VOL VOL to adjust volume Check whether audio line is connected correctly Only one speaker has sound Adjust sound balance in menu Check whether comput...

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