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Appendix 2: Basic Troubleshooting Checklists for IFP & IL
OTA
Pictures for reference
The following pictures are for your reference only. The cables or connectors may be different
depending on the products available in your country/region.
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Make sure the internet connection is extranet.
Try another internet connection (ex. Use hotspot from mobile).
Figure 1
HDMI cable
Figure 2
D-Sub (VGA) cable
Figure 3
USB cable
Figure 4
DVI cable
Figure 5
DisplayPort cable
Figure 6
Wall Faceplate (with
USB type-A port)
Figure 7
USB-powered hub
(Must be powered by
an adaptor and
plugged into a wall
socket.)
Figure 8
USB-CAT5 converter
Figure 9
Touch pen
Figure 10
VGA cable with
thicker EMI core