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Summary of Contents for RE6503

Page 1: ...RE6503 RE7503 RE8603 Interactive Flat Panel User Manual...

Page 2: ...States and other countries Copyright Copyright 2022 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translat...

Page 3: ...lated document www BenQ com Business SUPPORT Downloads model name User Manual EU only Dismantled information Available on the user manual download page This document is provided based on Regulation EU...

Page 4: ...Installing the display on a wall 6 Installing an external PC 7 Parts of the display and their functions 8 Front panel 8 Input output terminals 9 Remote control 11 Using the remote control 12 Connecti...

Page 5: ...s 29 Settings menu 29 Proxy settings 38 Startup Shutdown 39 Android system interface 41 Main interface 41 Side tool bar 42 AMS file manager overview 44 Multimedia files 46 Apps 51 BenQ App Store 52 In...

Page 6: ...pletely disconnect this equipment from the AC mains disconnect the power cord plug from the AC receptacle Do not place this display on an uneven sloping or unstable surface such as a trolley where it...

Page 7: ...ularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracke...

Page 8: ...hades To avoid such damage to the screen avoid displaying still images like On Screen Display menus TV station logos fixed inactive text or icons for more than 30 minutes Change the aspect ratio from...

Page 9: ...h your product may be shortened Replace them within 3 months or as soon as you can after initial use There may be local restrictions on the disposal or recycling of batteries Consult your local regula...

Page 10: ...battery x2 by region Touch pen x2 Quick start guide Wall mount The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check...

Page 11: ...ious personal injury or death To prevent injury this flat panel must be securely attached to the wall in accordance with the installation instructions Installing the display on a wall 1 Place a clean...

Page 12: ...he wall mounting bracket 25 mm 0 39 LCD display To maintain proper ventilation keep at least 10 mm of clear space from the back cover of the display to the wall Please consult a professional technicia...

Page 13: ...to power off 2 Remote control sensor Receives signals from remote control 3 Ambient light sensor Detects the ambient light around the display 4 TYPE C Connects to USB C devices for charging data trans...

Page 14: ...USB 3 0 Connect USB devices such as keyboards mouse and USB flash drives 4 TOUCH USB Supports touch signal input from an external computer 5 HDMI 1 HDMI 2 Connect to PC with an HDMI output a set top...

Page 15: ...omatically enter standby mode When the switch is set to OFF O this will completely cut off the power supply 13 Power in Connects with the supplied power cord 14 USB 2 0 Unscrew the cover to access the...

Page 16: ...started 16 Back Return key 17 Direction keys Enter Press for upward selection Press for left selection Press for right selection Press for downward selection Enter Confirms your selection or save cha...

Page 17: ...e remote control battery cover 2 Insert the supplied batteries ensuring that the positive and negative ends are facing in the correct direction The supplied batteries are provided for your convenience...

Page 18: ...e buttons Avoid getting the remote control wet or store it in humid environments like bathrooms If the display s remote control sensor window is exposed to direct sunlight or strong light the remote c...

Page 19: ...nes used in your region Only use an appropriate power cord for your region Never use a power cord which appears damaged or frayed or change the plug type on the power cord Be aware of the power loadin...

Page 20: ...A port on the display to theVGA output port on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output port to the AUDIO IN jack on the display using a suitable audio cable AUDIO I...

Page 21: ...DMI 3 must be used with TOUCH 2 at the front panel or TOUCH 1 HDMI 1 TOUCH 2 HDMI 3 VGA Avoid blocking the touch screen frame where sensors are located when initiating the touch module It is highly re...

Page 22: ...er or A V device such as a settop box or DVD player to the HDMI input port on the display using a HDMI cable 2 To view video from this input press Menu on the remote control to switch to the respectiv...

Page 23: ...g to serial port Directly connect a computer to the RS232 port on the input output terminals RS232 The applicable cable is not supplied and should be purchased separately This connection is applicable...

Page 24: ...on the display press the power button on the control panel or on the remote control To turn off the display press the power button on the control panel or on the remote control The system will automat...

Page 25: ...Tap Next on the screen to begin Follow the on screen instructions to set up the language date and time and network Or your can skip some of these steps and complete the setup later OSD Settings Use o...

Page 26: ...lso enable AMS service set available offline accounts and check device information Multiple users Before logging in as User be sure to enter the correct email address and activate AMS service To acces...

Page 27: ...create your account through BENQ IAM web service Creating a new account 1 As an administrator to create a new account for regular users go to BenQ Service website https iam benq com Suggested browser...

Page 28: ...nization need more privilege to control the AMS service you can activate the users as other roles You can also activate X Sign DMS and Broadcast when creating user accounts Switch to different service...

Page 29: ...atus Network setting On the home screen go to Setting System About Status If there is no IP address shown please connect the display to the ethernet cable Wireless connection You must use a wireless a...

Page 30: ...assword is needed if it is your first time to use the network Key in the password and press Connect The device is now connected to the WLAN If you are connecting to a secured wireless network enter th...

Page 31: ...re 1 Go to System About System updates 2 If there is an update available the system will begin updating Software update process may take some time to complete During the update process do not turn off...

Page 32: ...h screen Ensure that you have installed the USB cable on the display to a computer OS functions Gesture actions Click Tap the screen once Double click Tap the screen twice Right click 1 Press on the t...

Page 33: ...infrared plastic filter periodically It is suggested using a small amount of alcohol to clean the infrared plastic filter To avoid damage to the screen never use any type of abrasive materials to wip...

Page 34: ...remote control and press OK to confirm or directly click an item Press Back on the remote control or click a blank area outside the menu to exit the menu Under Connection you can select a desired inpu...

Page 35: ...play Directly swipe to enable or disable Mute Go to More to enter the Audio menu Picture Under Picture use the brightness bar to adjust the brightness for the display You can enable the Eye Care funct...

Page 36: ...rm use of the display Rest your eyes for 10 minutes after 30 minutes of continuous use For every 20 minutes of display viewing look into the distance for 20 seconds When your eyes get sore and straine...

Page 37: ...ings Menu Descriptions Balance Drag the knob to adjust the balance Sound Mode Touch a preset sound environment Options are Standard Movie Class Meeting or Custom mode Under Custom mode you can adjust...

Page 38: ...stom1 Custom2 and Custom3 Under Android OS all picture parameters e g Brightness Contrast are locked Users may only adjust the parameters while connecting to other input sources See Input settings on...

Page 39: ...names for each input source Apps Accesses all the applications installed in the dispaly Storage Allows you to manage the display s storage Advanced settings Accesses more device settings SeeAdvanced s...

Page 40: ...IR sensor on the front panel of the display Touch lock To lock or unlock the screen Pixel shift To set a pixel shift preventing from image retention For image retention please see Notes on the LCD pa...

Page 41: ...ratio Options are 16 9 or PTP You can also select Auto to automatically adjust the image Use the H position V position Clock rate and Phase functions to manually adjust the image Menu Descriptions H...

Page 42: ...utdown Click to set the Startup channel Built in OPS startup option Wake on LAN and Power off reminder See Startup Shutdown on page 40 for more information Floating tool Click to open and close the fl...

Page 43: ...nu operations 39 Proxy settings Go to Network Ethernet Select Proxy Manual and click Confirm to enter the proxy settings Select Proxy hostname and Proxy port to enter the host name and the using chann...

Page 44: ...wn Go to System Startup Shutdown For Startup channel you can choose Last shutdown channel or other sources For Built in OPS startup option you can choose Startup only through OPS built in startup opti...

Page 45: ...Menu operations 41 For Power off reminder you can set on or off time Schedules can be made by choosing the days of the week...

Page 46: ...e Android main interface Press Home on the remote control or Home button on the front panel to return to the main interface Press Menu on the remote control or drag the OSD menu up from the bottom cen...

Page 47: ...e top or bottom of the screen to suit your preference Icon Function Descriptions Home Tap to return to the main interface Back Tap to return to the previous screen Recent Tap to switch between recent...

Page 48: ...ow Icon Function Descriptions Minimize Restore Click to minimize or restore the floating tool Close Click to close the floating tool Pen Click to enable the Pen tool Highlighter Click to enable the hi...

Page 49: ...ed workspace environment and settings and manage your files and accounts on any IFP that you have logged into To access the AMS files use either of the following methods Tap the file manager shortcut...

Page 50: ...der or connected USBs The icon next to Google Drive Dropbox shows that the account is bound to AMS service 2 Folder Path You can browse the file folder in this area 3 Listing Files You can see a list...

Page 51: ...ow on the display and perform any of the functions shown on the screen Icon Function Magnifies the image Shrinks the image Adjusts the size of the image Rotates the image clockwise Tap to enter image...

Page 52: ...eo Select an audio video file you want to play on the display and perform any of the functions shown on the screen Icon Function Tap to view the audio video files in the playlist Rewinds the audio vid...

Page 53: ...320Kbps ogg Vorbis Vorbis Sample Rate 8K 96KHz wav WAV PCM Sample Rate 8K 48KHz Bit Rate Up to 1 5Mbps Supported video format Codec File Codec Extensions Video Audio Maximum transmit ratio 3gp 3GP2 Mp...

Page 54: ...920 1080 60 Fps Mpeg 4 Spec Max Solution 1920 1080 60 Fps H 264 Spec Max Solution 3840 2160 30 Fps 100Mbps vp8 Spec Max Solution 1920 1080 30 Fps vp9 Spec Max Solution 3840 2160 60 Fps 60Mbps Spec Max...

Page 55: ...1 2 Layer1 2 3 AAC LC PCM Spec Max Solution 1920 1080 60 Fps mpg mpeg Mpeg1 2 Mpeg1 2 Layer1 2 3 AAC LC PCM Spec Max Solution 1920 1080 60 Fps Mpeg 4 Spec Max Solution 352 288 30 Fps H 264 Spec Max So...

Page 56: ...are 2 Allows screen mirroring and touch control for collaborative meetings See InstaShare 2 on page 54 for more information InstaQPrint Allows you to print a file or website image using aWi Fi or remo...

Page 57: ...ory on the left panel to browse the suggested apps Function Description Search Search for an app Update Center Allows you to update the BenQ Store app Education Lists th suggested apps in the Educatio...

Page 58: ...splay is properly connected to lnternet When you enter InstaShare 2 the main interface is shown as below 1 2 3 No Function Description 1 Tutorial window Follow the guide to connect and pair your devic...

Page 59: ...rted printers see https printhand com list_of_supported_printers php 1 Tap the options on the left panel to browse and select the desired file photo page or image you want to print 2 Tap Manage Printe...

Page 60: ...torage device or cloud storage 2 Tap the function menu on the top panel to access the file format s various functions The description below is for a PowerPoint file the function menus for other file f...

Page 61: ...ndo an action Redo Tap to redo the last action Close Tap to close the presentation file Back Tap to return to the previous page Next Tap to go to the next page Exit Tap to exitWPS Office Supported Off...

Page 62: ...launch Email To use Email set up an account first Type your Email address and click NEXT After you ve signed up you will receive a verification email After you respond to the Email verification you ca...

Page 63: ...ypical RE6503 350 typical RE7503 350 typical RE8603 350 typical Brightness without Glass Typical RE6503 400 typical RE7503 400 typical RE8603 400 typical Contrast Ratio Typical 1200 1 Viewing Angle 17...

Page 64: ...uch Output OPS External pass through MIC Camera USB Rear x 1 USB2 0 Front x 1 USB 3 0 RS232 x1 LAN RJ45 OPS 10M 100M 1000M Android 10M 100M 1000M LAN IN x1 LAN Out x1 USB Type C Front Data Power 65W T...

Page 65: ...g RE8603 77 1 5kg Thickness of Machine and Wall Mount Wall mount VESA Mount VESA for NUC 100 x 100 mm Wall Hanging Screw Spec M8 25L x 4 VESA RE6503 600 x 400mm RE7503 800 x 400mm RE8603 800 x 600mm A...

Page 66: ...Double Lan Bridging Yes Public USB Port Auto Switch Yes Auto Detect Channel Yes All channel can loop out by HDMI Yes Button Lock Yes Channel Lock Yes Signage mode Screen Lock Yes Smart Sidebar Yes Env...

Page 67: ...Product information 63 Dimensions RE6503 Unit mm...

Page 68: ...Product information 64 Dimensions RE7503 Unit mm...

Page 69: ...Product information 65 Dimensions RE8603 Unit mm...

Page 70: ...O O 1280 x 768 60Hz O O O 1280 x 800 60Hz O O O 1280 x 960 60Hz O O O 1280 x 1024 60Hz O O O 1360 x 768 60Hz O O 1680 x 1050 60Hz O O O 1920 x 1080 60Hz O O O 3840 x 2160 24Hz O O 3840 x 2160 25Hz O...

Page 71: ...ion and try again No sound Check the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try agai...

Page 72: ...evices Remote control failure Check whether there are other objects between remote control and television remote control receiving window thus leading to failure of remote control Check whether the ba...

Page 73: ...th horizontal or vertical stripes or image dithering Check whether signal wire is well connected Check whether other electronic equipment or power tools are placed around the machine No color color is...

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