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The image on my monitor is flickering, how 
to fix this problem? 

Please try to adjust the refresh rate on your graphic card to an higher level, like 70Hz. This may 
solve the problem. If the problem persist, please contact BenQ technical support.

 

My BenQ monitor does not display any 
image when a D-SUB (VGA) cable is 
connected. 

Please check if the right input source is selected in your Monitors, check the connection cable. If 
the problem persist, please contact BenQ Technical support. 

I recently purchased a BenQ monitor and 
have been trying to connect it to my notebook 
with an HDMI cable. But I keep getting a 
message "No Cable Connected" on the 
monitor. What suggestion can you provide to 
me for solving this problem? 

Please follow the suggested steps as below and you could choose one of them to adjust the 
setting of input sources. 

 

1. Hot key - Input Select  

2. OSD - Input Select: Press this to change the input to that appropriate to your video cable 
connection type. 

3. OSD - HDMI auto switch: The default setting is off, and you can turn it as on.  

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