Troubleshooting
38
English
The cable connection is
correct, but there is
only sound and no
picture is displayed.
Check to make sure that the cables are firmly connected to
the terminals on the TV.
Ensure that the input signal resolution from the source
device (e.g., the computer or TV game console) is
supported by the TV (maximum 1080p for HDMI and
Component Video inputs, and 1920×1080 @ 60Hz for
computer and DVI inputs). If the input signal resolution is
too high or not supported, the picture will not be displayed.
Lower or select a compatible signal resolution on the signal
source device and try again.
The image appears
distorted.
Ensure the TV aspect ratio is correctly set to suit the image
source.
Try a different input source to confirm if the symptom is
still present or whether the source is at fault.
The image appears too
'washed out', or the
darkest areas of the
image appear too
bright.
Lower the
Contrast
setting.
The input source device (e.g. DVD player) brightness level
may be set too high. Reduce its brightness level.
Reduce the brightness level until the black areas of the
picture appear as black.
Picture is not clear, or
there is no image
display when viewing
computer input.
Check the connection of cables.
The computer video output resolution is not supported by
the TV and cannot be displayed. Please select a compatible
output resolution on the computer and try again.
The computer output resolution is set too high. 1920×1080
@ 60Hz is the highest acceptable computer timing.
Remote control does
not function properly.
Check for incorrect battery orientation.
Check for dead batteries.
Check your distance and angle from the TV.
Check whether remote control is properly being pointed at
the TV's remote control sensor window.
Check for any obstacle between the remote control and
the remote control sensor window.
Check that the remote control sensor window is not under
strong fluorescent lighting. or in direct sunlight.
Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the TV. Turn off the infrared function of
these devices.
L32_L42-6000 - EN.book Page 38 Monday, August 29, 2011 3:10 PM