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24 Troubleshooting
Troubleshooting
Category
Problem
Cause
Solution
Your screen
Your screen is not
appearing on the
display when
pressing InstaShow
button.
The system is locked.
Web Management >
Advanced Setting
>
Screen
Lock
>
Disable
InstaShow Button is
connecting to other
InstaShow Host.
InstaShow Button should be
paired again with InstaShow
Host.
Pressing time is not
enough.
Press the present key until the
LED indicator turns from green
to blue.
The screen turns
blank or flickers
when InstaShow
Host is presenting
(power connect
through USB type A
not guaranteed with
5V 1.5A).
Insufficient power
supply
Change power supply of
InstaShow Host to a power
adapter.
The screen lags
seriously and the
audio is breaking up
sometimes.
Insufficient power
supply for InstaShow
Button. The old
laptop with USB 2.0
port may be used as
the power supply for
InstaShow Button.
• Make sure you use USB 3.0 as
the power supply for
InstaShow Button.
• If the USB 2.0 port is the only
option for the power supply
for InstaShow Button, try to
reduce the power
consumption of InstaShow
Button by changing
Picture
Quality Mode
to
Low
Power
in the web
management.
Wi-Fi interference or
signal attenuation
• Make sure the transmission
distance is within 8M and with
no obstacles.
• Restart InstaShow Host in
order to rescan the Wi-Fi 5G
channel.
• Log in the Web Management
>
Wireless Network
>
Wi-
Fi Radio Setup
> toggle the
Rescan
button.