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Parts of the display and their functions

9

Power indicator /

Remote control

sensor

For Power Indicator: Indicates the operating status of the display:
• Lights up green when the display is turned on.
• Lights up red when the display is turned off.
For Remote Control Sensor: Receives command signals from the

remote control.



/



Hot keys for audio volume adjustment.

Scrolls through settings and options in the OSD menu.



/



Scrolls through settings and options in the OSD menu.

Power button

Turns the display on or off.

3

4

5

6

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Summary of Contents for BH281

Page 1: ...BH281 Digital Signage User Manual ...

Page 2: ...contents thereof without obligation to notify any person of such revision or changes Copyright Copyright 2017 BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise witho...

Page 3: ...ir functions 8 Front panel 8 Rear panel 8 Bottom panel 8 Input output terminals 10 Remote control 11 Using the remote control 12 Connection 13 Connecting audio video signals 13 Connecting the digital inputs 14 Connecting the RS 232C Serial Port input 15 Connecting power 16 Installing the Adapter Holder Optional Accessory 16 Basic operations 17 Turning the display on or off 17 Switching input signa...

Page 4: ...nu 20 Sound menu 21 Setup menu 22 Initial Setting menu 23 System Information menu 24 Multimedia system operation 25 Product information 31 Specifications 31 USB device compatibility 33 Dimensions 36 Supported input signal resolution 37 Troubleshooting 38 3 13 17 ...

Page 5: ...y Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries Make sure that the surface and fixing points are strong enough to sustain the weight of the display To reduce the risk of electric shock do not remove covers No user serviceable parts inside Refer servicing to qualified service personnel To prevent personal injuries mounting the display or...

Page 6: ...rms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Notes on the LCD panel of...

Page 7: ...n may occur on the inner side of the cover glass it s a natural phenomenon and will not affect the operation of the display This condensation will usually disappear after around 30 minutes of normal operation If display of a still image is required it is recommended that the Anti Image Retention function is enabled under the Initial Setting menu Safety notice for remote control Do not put the remo...

Page 8: ...ment and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices...

Page 9: ... Card By region Adapter Holder Optional The type of power cord supplied may differ from that illustrated depending on your region of purchase Before discarding the package check that you haven t left any accessories inside the box Dispose of packaging materials wisely You can recycle the cardboard carton Consider storing the package if possible for future transport of the display Do not leave plas...

Page 10: ... a flat horizontal and object free surface Make sure that the size of the cloth is larger than the display 2 Gently lay the display on the cloth with the LCD screen facing down 3 Remove the desktop stands from the display if installed 4 Identify the wall mounting screw holes on the back of the display as shown in the illustration 5 Install the wall mounting bracket on the display and attach the di...

Page 11: ... back cover of the display to the wall Please consult a professional technician for wall mount installations The manufacturer accepts no liability for installations not performed by a professional technician The AC IN OUT socket should be on the bottom of the unit when rotating your display 10mm 0 39 ...

Page 12: ...their functions 8 Parts of the display and their functions Front panel Rear panel Bottom panel 1 2 3 4 5 6 No Name Description MENU Opens or closes the OSD menu INPUT Selects a video source Enters a submenu in the OSD menu 1 2 ...

Page 13: ...ts up green when the display is turned on Lights up red when the display is turned off For Remote Control Sensor Receives command signals from the remote control Hot keys for audio volume adjustment Scrolls through settings and options in the OSD menu Scrolls through settings and options in the OSD menu Power button Turns the display on or off 3 4 5 6 ...

Page 14: ...cord and adapter LINE IN Inputs audio signals from an external device VGA Receives analog RGB signals from an external device such as a computer RS232 Receives control signals from a computer or another display HDMI Receives HDMI signals from an external device such as a Blu ray disc player USB Connects to a USB flash drive for software update 1 2 3 4 5 6 ...

Page 15: ...th the display MENU Opens or closes the OSD menu INPUT Selects an input source ENTER Confirms your selection or save changes FREEZE The button function is not available with the display INFOR Shows the current input source and resolution Input selection buttons Toggles between input source MUTE Turns on or off the mute function OK Scrolls through settings and options in the OSD menu when the OSD m...

Page 16: ...nsor window is exposed to direct sunlight or strong light the remote control may not operate properly In this situation change the light source readjust the angle of the display or operate the remote control from a location closer to display s remote control sensor window 1 Open the remote control battery compart ment cover 2 Insert the batteries ensuring that the positive and negative marked batt...

Page 17: ...grasp and pull the connectors at the end of the cable Ensure that all cables are fully inserted and firmly seated Connecting the VGA input 1 Connect the VGA jack on the display to the VGA output jack on a computer using a D Sub 15 pin cable 2 Connect the computer s audio output jack to the LINE IN jack on the display with a suitable audio cable 3 To view images from this input press the INPUT butt...

Page 18: ...sing an HDMI cable or a DVI D to HDMI conversion cable 2 If needed connect the computer s audio output jack to the LINE IN jack on the display using a suitable audio cable 3 To view images from this input press the INPUT button on the remote control To select an appropriate audio source see for details The cables are not supplied and should be purchased separately HDMI cable Audio cable Computer ...

Page 19: ...able cable is not supplied and should be purchased separately This connection is applicable to straight through RS 232C direct cable only After using serial port line to connect central control equipment and machine certain function of the machine can be controlled via central control equipment such as machine on off and adjustment of sound volume etc RS 232 cable Computer ...

Page 20: ...d the power socket of the the adapter aligns with the opening at the bottom of the holder 2 Place the adapter holder onto the rear panel of the display so that the two screw holes on the holder align with the two screw holes on the left side of the rear panel 3 Secure two screws onto the holder The supplied power cord is suitable for use with 100 240V AC power only The power cord and outlet illust...

Page 21: ...he power cord from the power outlet The display follows the VESA approved DPM Power Management function The power management function is an energy saving feature that automatically reduces the display s power consumption when the keyboard or the mouse has not been used for a fixed period If there is no input signal in 1 minute the display will be turned off automatically The display will automatic...

Page 22: ...ma Aspect ratio VGA Setting Reset Picture Setting 20 Sound Sound Mode Surround Sound Reset Audio Setting 21 Setup Power Save Software Update USB Restore Default 22 Initial Setting Menu Language Remote Operation Keypad Operation Anti Image Retention 23 System Information Model Name SW Version 24 Some options are only available when a certain input signal source is selected ...

Page 23: ...In the OSD menu press or to select an item 2 Press or to select an item 3 Press INPUT to confirm selections 3 Press OK to confirm selections 4 Press or to select a feature and press or to adjust settings Press INPUT to save changes 4 Press or to select a feature and press or to adjust settings Press OK to save changes 5 Press MENU to close the OSD menu 5 Press MENU to close the OSD menu ...

Page 24: ...m 0 to 100 Color Temperature Adjusts the color temperature of the black and white part of the image You can choose from the following values 4900 6500 9300 11500 or Custom Gamma Adjusts gamma setting Aspect ratio Adjusts the aspect ratio of the image The default resolution of the display is 1920x360 You can choose from Auto Normal Wide or Dot by Dot Auto means the display automatically adjusts the...

Page 25: ... Setting Back Standard O ff Move Name Description Sound Mode Adjusts the sound output from the speakers Standard Flat settings Dynamic Enhances treble and bass Custom Your own customized mode Surround Sound Adjusts surround sound setting Reset Audio Setting Restores above settings to their default values ...

Page 26: ...ve Sets amount of time in which the display enters the power saving mode when there is no signal detected You can choose from the following values Off 30 sec 60 sec 90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec or 300 sec Software Update USB Updates software from the connected USB device Restore Default Restores all settings to their default values ...

Page 27: ...te Operation Enables or disables the use of the remote control buttons To re enable the remote control buttons directly from the remote control press the following sequence of buttons MENU Keypad Operation Enables or disables the use of the control panel buttons on the bottom side of the display To re enable the keypad buttons use the remote control to toggle the setting from the Initial Setting m...

Page 28: ...creen Display menu 24 System Information menu System Information Model Name SW Version Exit Menu Back BH281 Move 0 03 01 Name Description Model Name Displays model name SW Version Displays current software version ...

Page 29: ... page appears 5 Select your desired option on the main page and operate using the remote control Multimedia buttons on the remote control To operate the multimedia system use the buttons on the remote control If no USB drive is inserted into the display you will not be able to select any option on the main page USB 2 0 PHOTO MUSIC MOVIE 2 4 7 8 9 3 6 1 5 No Name Description Directional buttons for...

Page 30: ...The OSD On Screen Display menu 26 Stops the video audio clip Plays the video audio clip Fast forwards rewinds the selected clip 7 8 9 ...

Page 31: ...previous screen OK Selects deselects a desired image Directional buttons for selecting a desired item Jumps to the previous next image Starts resumes pauses the image slideshow Stops the image slideshow 1 2 3 4 5 6 7 While viewing an image slideshow press INFOR button on the remote control to open a context menu which allows you to view the slideshow s playlist metadata for the selected image and ...

Page 32: ...selects a track Directional buttons for selecting a desired track Jumps to the previous next track Fast forwards rewinds the selected track Plays pauses the image slideshow Stops the playback of the track 1 2 3 4 5 6 7 8 Press to play all selections During playback press to select on screen playback buttons Supported audio format mp3 Legend of Icons Name Description Pauses playback Rewinds fast fo...

Page 33: ...The OSD On Screen Display menu 29 Selects repeat mode as all no or single repeat Selects random or not random playback ...

Page 34: ...tons for selecting a desired video Jumps to the previous next video Fast forwards rewinds the selected video Starts resumes pauses playback Stops the playback 1 2 3 4 5 6 7 8 While viewing an image slideshow press INFOR button on the remote control to open a context menu which allows you to view the slideshow s playlist metadata for the selected image and options for the image slideshow The displa...

Page 35: ...2C D Sub 9 pin Output Computer NO Video NO Audio NO External speaker out L R NO Audio Audio W Amp 2W x 2 Internal speaker YES Power Supply 100 240V AC 50 60 Hz Consumption Max 45W Consumption Standby 0 5W Environment Operating Temperature 0 40o C Operating Humidity 10 90 without condensation Storage Temperature 20 60o C Storage Humidity Less than 90 without condensation Display Orientation Landsca...

Page 36: ...Product information 32 Specifications and functions are subject to change without notice ...

Page 37: ...MPEG 1 L2 L3 AC3 AAC L PCM ts trp tp m2ts TS MPEG2 1080P 30 20 MPEG 1 L2 L3 AC3 AAC H 264 vob MPEG2 PS MPEG2 1080P 30 20 MPEG 1 L2 L3 AC3 L PCM mp4 MP4 MPEG4 1080P 30 20 MPEG 1 L2 L3 AAC H 264 mkv MKV H 264 1080P 30 20 MPEG 1 L2 L3 AC3 AAC L PCM MPEG1 MPEG2 MPEG4 avi AVI MPEG2 1080P 30 20 MPEG 1 L2 L3 AC3 AAC L PCM MPEG4 H 264 Motion JPEG AVI MOV JPEG 640x480 30 10 asf ASF H 264 1080P 30 20 MPEG 1...

Page 38: ...C AAC HEAAC 24 384 8 48 wma asf WMA 128 320 8 48 N A Works with video files only LPCM 64 1 5 8 48 File Extensions Image Photo Reolution jpg JPEG Base line 15360x8640 Progressive 1024x768 png PNG non interlace 4096x2160 interlace 1200x800 bmp BMP 4096x2160 File Extensions Container Subtitle Codec dat mpg mpeg vob MPG DVD Subtitle MPEG ts trp tp TS DVB Subtitle mp4 mp 4 DVB Subtitle UTF 8 Plain Text...

Page 39: ...5 USB Video External Subtitle Formats for subtitles etc File Extensions Container Notes srt SubRip ssa SubStation Alpha ass SAMI smi sub SubViewer SubViewer 1 0 2 0 only MicroDVD DVDSubtitleSystem Subldx VobSub txt TMPlayer ...

Page 40: ...Product information 36 Dimensions Unit mm with screw with screw ...

Page 41: ...upported input signal resolution Resolution Input source VGA HDMI 1920 x 360 60Hz 1920 x 1080 60Hz 720p 50Hz 720p 60Hz 1080i 50Hz 1080i 60Hz 1080p 24Hz 1080p 25Hz 1080p 30Hz 1080p 50Hz 1080p 60Hz supported Vacant not supported ...

Page 42: ...d resolution and try again No sound Check the following Have you turned on the mute function on the display or the input source device Turn off the mute function or increase the audio volume level and try again Are there any loose cable connections Make sure that all cables are connected firmly The computer input image looks strange Have you chosen an unsupported output resolution on the computer ...

Page 43: ...ointed at the display s remote control sensor window Check for any obstacle between the remote control and the remote control sensor window Check that the remote control sensor window is not under strong fluorescent lighting or in direct sunlight Check for any devices computer or personal digital assistant PDA nearby that transmit infrared signals which may cause interference to signal transmissio...

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