15
The float valve will not rise
Add food and water according to the
directions.
Too little food and water inside the
removable inner pot
Send to an authorized Tevo repair
centre. See page 17 for contact details.
Leakage around the lid or the pressure
limiting safety valve.
Correct its position.
The pressure limiting safety valve is not
in the PRESSURE position.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Difficult to close the lid
Put the lid seal ring correctly in
place.
Gently push the rod with your hand.
Difficult to open the lid
Gently lift up the float valve using
chopsticks to release steam until the
float valve drops, then turn the lid to
open it.
The lid seal ring is not in place.
The float valve has jammed the push rod.
The float valve does not drop down after
the steam and pressure has been
vented/ released.
Steam leaking around
the lid
Place the lid seal ring correctly on to
the lid.
Clean the lid seal ring.
Lid seal ring has not been put on to the
lid or has not been placed correctly.
Food is stuck in the lid seal ring.
Replace the lid seal ring. See page 16
for contact details.
Damaged or worn lid seal ring.
Check that the lid is secured according
to the directions.
The lid is not properly secured.
Steam leaking around the
float valve
Clean the seal ring of the float valve.
Food stuck in the seal ring of the float
valve.
Replace the seal ring of the float valve.
See page 17 for contact details.
The seal ring of the float valve is worn
out.
