- Check if the GSM signal is correct. The range is visible on the
display. If not, turn off the device.
- Check that the SIM card is properly installed in watch and whether
it supports 2G internet. Check if you have an available internet data
package.
- Start the device and check if the network range is visible on the
screen. If there is still no coverage, go to the next step.
Check if the icon symbolizing the data transfer appears, if not you
need to set APN (Access Point Name, specific packet network, e.g.
Internet).
Send an SMS from the phone to the device number with the
following text:
pw,123456,apn,internet,,,XXXXX#
the X character above means the number assigned to a specific
operator, e.g.:
26001 - Plus
26002 - T-Mobile
26003 - Orange
26006 - Play
Other operator codes are available at
After sending the SMS, wait several minutes for the device to
receive the settings from the network. Data transfer arrows will
appear as confirmation.
- Check if the server parameters contain the correct number IP,
port and ID. Check the parameters by sending an SMS from the
phone to device phone number with the following content:
pw,123456,ts#
In response, the device will send a message with the content
containing IP address, port and ID, for example:
Ver:G36WS-YDE_V1.1_2021.06.01_11.15.20;
ID:1234567890
Imei:123456789012345;
Ip_url:52.28.132.157;
Port:8001;
