Beltone myPAL Micro, Instructions For Use Manual

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TROUBLESHOOTING GUIDE
Symptom Possible cause Possible Remedy
The myPAL Micro does not
turn ON
The Power button is not pressed
long enough Press the Power button for a least 1.5 seconds - until the status LED
lights green for 3 seconds
The myPAL Micro has run out of
power
Charge the battery in the myPAL Micro
The myPAL Micro does not
turn OFF The Power button is not pressed
long enough Press the Power button for a least 1.5 seconds - until the status LED
lights green for 3 seconds
Volume cannot be changed
using the myPAL Micro
volume control The volume control on the myPAL
Micro may have been locked to a
specific level
Unlock the volume control (see Volume control lock chapter)
There is no sound in the
hearing instruments al-
though switched into in the
streaming program
The myPAL Micro and the hearing
instrument are out of wireless range Assure that myPAL Micro and the hearing instruments are within
wireless range
The myPAL Micro is no longer
powered on
Power on the myPAL Micro and activate streaming again
The myPAL Micro has run out of
power
Charge the battery in the myPAL Micro
The myPAL Micro is muted Unmute the myPAL Micro