
TROUBLESHOOTING GUIDE
Device is dead
Not turned on
Dead battery
Battery improperly inserted
Broken receiver or receiver tube
Blocked Wax Guard Filter
Not loud enough
Receiver Dome not inserted properly
Blocked Wax Guard Filter
Change in hearing
Excessive ear wax
Hearing instrument settings
not optimum
Whistles
Receiver tube and Receiver dome
not inserted properly in the ear
Hearing instrument settings
not optimum
Not clear, distorted
Weak battery
Poorly fitting receiver tube
Hearing instrument damaged
Hearing instrument
settings not optimum
SYMPTOM
CAUSE
Turn on
Replace battery
Insert battery properly
Consult your hearing care professional
Consult your hearing professional or if you have been in-
structed change Receiver dome or/and HF3 Wax Guard Filter
Reinsert carefully
Consult your hearing professional or if you have been in-
structed change Receiver dome or/and HF3 Wax Guard Filter
Consult your hearing care professional
Consult your physician
Consult your hearing care professional
Reinsert carefully
Consult your hearing care professional
Replace battery
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
POSSIBLE REMEDY