Beltone Imagine IMG1786-DWC Page 56 User Manual Download | Manualshive

Page: 56 / 72

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Issue

Potential cause

Potential solution

Hearing aid is not charging

Does the hearing aid sit correctly in
the charger?

Reinsert the hearing aid in the
charger.

Is the hearing aid charger plugged
into a power source?

Plug the charger into a power source.
(See the user guide for your charger.)

Still having an unresolved
issue?

Consult your hearing care
professional.

56

Troubleshooting

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Summary of Contents for Imagine IMG1786-DWC

Page 1: ...User guide Beltone Behind The Ear power hearing aids Rechargeable...

Page 2: ...aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type Rechargeable Program Beep Description 1 One beep 2 Two beeps 3 Three beeps 4 Four...

Page 3: ...rom your ears 13 Using your hearing aids 14 Advanced options 26 Wireless accessories 29 Cleaning and caring for your hearing aids 33 Tinnitus Management 40 General warnings and cautions 49 Cyber secur...

Page 4: ...4...

Page 5: ...used by lay persons The hearing aid is intended to be fitted by qualified hearing care professionals Therapeutic indications Sensorineural conductive or mixed hearing loss Contra indications A hearing...

Page 6: ...diometric air bone gap equal to or greater than 15 dB at 500 Hertz Hz 1000 Hz and 2000 Hz Visible evidence of significant cerumen accumulation or a foreign body in the ear canal Pain or discomfort in...

Page 7: ...nt includes an RF transmitter Complies with IMDA requirements Product is a Type B applied part UDI Unique Device Identification Date of manufacture Do not dispose of your hearing aids and batteries wi...

Page 8: ...nlets 4 LED green indicator light See page 14 5 Program button 6 Volume control 7 Left Right identification Left blue Right red 8 DAI Direct Audio Input connector 1 2 3 4 6 5 3 7 8 NOTE Use only origi...

Page 9: ...ealth challenges If a Li Ion battery or a rechargeable hearing aid is swallowed seek immediate medical attention If the outer casing of your rechargeable hearing aid is broken the rechargeable batteri...

Page 10: ...out any rules for transportation of your hearing aid and charger Low battery alert When the batteries are low on power the volume in your hearing aids will momentarily reduce and a melody will play ev...

Page 11: ...arking shown here CAUTION If you have two hearing aids they may be programmed differently Do not swap them as this could damage your hearing Your hearing aids are colour coded Left blue Right red If y...

Page 12: ...our ear canal Move the earmould up and down and gently press it to place it correctly in the ear 4 Place the hearing aid firmly behind the ear and make sure it sits securely When properly inserted you...

Page 13: ...m behind your ear Let it hang beside your ear momentarily 2 Using your thumb and index finger gently pull the earmould not the hearing aid or the tube loose from your ear Remove the earmould completel...

Page 14: ...remove them from the turned on charger Your hearing aids always start in program 1 at the pre set volume NOTE If the charger is disconnected during use the hearing aids in the charger will turn off Ex...

Page 15: ...e professional to deactivate it Adjusting the volume Your hearing aid automatically adjusts the volume depending on your listening situation However if your hearing aid has a volume control you can ad...

Page 16: ...ttom part of the button NOTE If you have two hearing aids with the Synchronised Volume Control function enabled volume control adjustments to one hearing aid automatically repeat in the second hearing...

Page 17: ...t have a teleloop system such as theatres and places of worship Ultra Focus For use only in very noisy places more focused than the Restaurant program Changing program Your hearing aid has a push butt...

Page 18: ...elephones and in theatres cinemas houses of worship etc that have a teleloop installed When you select the Telecoil function your hearing aid picks up signals from the teleloop or your HAC telephone Y...

Page 19: ...olding the phone may require practice The following suggestions may be helpful 1 Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated 2 If you hear wh...

Page 20: ...ure of your particular mobile phone or of your wireless telephone service provider Auto Phone optional If you place a magnet on the telephone receiver your hearing aids will automatically switch the t...

Page 21: ...from the magnet 3 Place the magnet on the phone CAUTION If you experience frequent signal loss or noise during calls move the Auto Phone magnet to another place on the telephone receiver Only use mag...

Page 22: ...f your hearing aids do not switch to the telephone program consistently try repositioning the magnet or adding additional magnets Auto Phone warnings WARNING Swallowing a magnet can be harmful to your...

Page 23: ...ottom of your hearing aid Once connected the hearing aid automatically switches to DAI The sound is then sent directly to your hearing aid using a cable or a wireless FM system If you want to be able...

Page 24: ...he groove on the stomach of the hearing aid 2 Move the adapter towards the bottom of the hearing aid 3 Click the adapter onto the hearing aid Disconnecting a DAI adapter Remove the adapter from the he...

Page 25: ...bidden to use electronic devices for instance in airplanes oil rigs Be aware that FM signals might also be picked up and overheard by other receivers Before using the system in another country contact...

Page 26: ...Android Streaming for Hearing Aids feature as well NOTE For assistance with pairing and using these products with your hearing aids contact your hearing care professional or visit our support site See...

Page 27: ...ctly NOTE If you want a printed version of the user guide for the app please go to our website see the back page of this user guide or consult customer support For assistance with pairing and using th...

Page 28: ...nsure the best performance possible This service only works if your mobile device is connected to the internet Your hearing care professional will provide information regarding this option and how it...

Page 29: ...ges programs and displays your settings A phone clip streams phone conversations and stereo sound to both hearing aids and doubles as a remote control A body worn microphone is a microphone that can b...

Page 30: ...l for an overview of compatible wireless accessories that are approved by Beltone A S You should only use Beltone wireless accessories with your wireless hearing aids Low battery alert when paired wit...

Page 31: ...ile device or remote control Information transmission can also take place between your hearing aids However in some areas you are requested to turn off wireless communication CAUTION This hearing aid...

Page 32: ...ble flash four times If you are wearing your hearing aids at the time you will hear double tones for about 10 seconds meaning the hearing aid is now in Flight Mode Activating wireless communication tu...

Page 33: ...Cleaning and caring for your hearing aids Cleaning tools These cleaning tools come with your hearing aids 1 Soft cloth 2 A brush with a battery magnet Cleaning and caring for your hearing aids 33...

Page 34: ...se recommended products 4 Apply cosmetics perfume after shave hairspray lotions etc BEFORE putting on your hearing aids These products can damage or discolour your hearing aids 5 Never immerse your he...

Page 35: ...idue on your hearing aids can cause an infection To avoid this clean your hearing aids as instructed Daily care and maintenance It is important to keep your hearing aids clean and dry on a daily basis...

Page 36: ...your earmoulds clean The earmould 1 Remove the earmould and tubing from the hearing aids prior to cleaning 2 Clean the earmould using a mild soap and rinse with lukewarm water 3 After cleaning dry th...

Page 37: ...fying where the sounds come from changing the filters may help You will need a box of microphone filters Contact your hearing care professional The microphone filter tool has two functions a removal t...

Page 38: ...hone filter 1 Insert the other end of the tool the end with the replacement filter into the microphone opening 2 Gently press the replacement filter straight into the microphone opening until the oute...

Page 39: ...rger and charge them so they are ready for use when you need them If the hearing aids are not to be used for some time place them in the charger while it is plugged into a power outlet Then remove the...

Page 40: ...rget population is primarily the adult population over 18 years of age This product may also be used with children 12 years of age or older However children and physically or mentally disabled users w...

Page 41: ...on a shore Modulation level and speed can also be configured to your likes and needs An additional feature can be enabled by your hearing care professional that allows you to select predefined sounds...

Page 42: ...habituation to tinnitus this needs to be audible The ideal level of the TBP module therefore should be set so that it starts to blend with the tinnitus and so that you can hear both your tinnitus as w...

Page 43: ...ofessional has enabled the TBP functionality during fitting of the hearing aid NOTE To use smartphone apps the hearing aid must be connected with the smartphone or mobile device TBP Technical specific...

Page 44: ...e in tinnitus perception you should discontinue use of the sound generator and seek medical evaluation Target population The target population is primarily the adult population over 18 years of age Th...

Page 45: ...s a tool to generate sounds to be used with appropriate counselling and or in a tinnitus management program to relieve patients suffering from tinnitus Warning information WARNING Sound generators can...

Page 46: ...fort in the ear Discontinue use of the sound generator and consult promptly with your hearing care professional if you experience changes in the tinnitus perception discomfort or interrupted speech pe...

Page 47: ...n or review of any other available information concerning the prospective user that the prospective user has any of the following conditions 1 Visible congenital or traumatic deformity of the ear 2 Hi...

Page 48: ...ons the user should not use the sound generator for more than eight 8 hours a day when this is set to a level of 85 dB SPL or above When the sound generator is set to levels of 90 dB SPL or above the...

Page 49: ...here may be a foreign object in your ear canal If you experience skin irritation If excessive ear wax accumulates with the use of the hearing aid See also Contra indications page 5 For safety reasons...

Page 50: ...ss There is therefore a risk of further impairing the remaining hearing Your hearing aids have been customised to amplify soft and loud sounds according to your particular needs If the amplification s...

Page 51: ...o modify the shape of your hearing aid or accessories This can cause skin reactions or sharp edges leading to scratches or sores If you have two hearing aids they may be programmed differently Do not...

Page 52: ...ons your hearing aid uses low powered digitally coded transmissions to communicate with other wireless devices It is possible but not likely that other electronic devices will be affected If this happ...

Page 53: ...not restart your hearing aid if requested by someone you don t trust as this may compromise the safety of your device If your device plays the pairing sound at an unexpected time this could indicate s...

Page 54: ...ased the volume try reducing it Are you holding an object e g a hat or a phone close to a hearing aid Move your hand away to create more space between the hearing aid and the object Is your ear full o...

Page 55: ...al Is your ear full of wax Visit your physician Sound is distorted or weak Is the plastic tube or earmould clogged or broken Consult your hearing care professional Did your hearing aid get moist Use a...

Page 56: ...sit correctly in the charger Reinsert the hearing aid in the charger Is the hearing aid charger plugged into a power source Plug the charger into a power source See the user guide for your charger St...

Page 57: ...to consult promptly with a licensed physician preferably an ear specialist before dispensing a hearing aid if the hearing aid dispenser determines through inquiry actual observation or review of any o...

Page 58: ...onsidered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid dispenser w...

Page 59: ...eing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation because hearing loss may cause problems in language develop...

Page 60: ...of hearing aids is designated on your warranty card which is provided by your hearing care professional For hearing aids that require service please contact your hearing care professional for assistan...

Page 61: ...ssure up to 50 hPa Warm up time 5 minutes Cool down time 5 minutes Expected service lifetime The expected service lifetime for the product when used as intended is Product Lifetime Hearing aid 5 years...

Page 62: ...f not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular insta...

Page 63: ...larations In the US FCC CFR 47 Part 15 subpart C For other international regulatory requirements please refer to the regulatory requirements of the specific country In Canada these hearing aids are ce...

Page 64: ...486 DWC IMG1786 DWHC IMG986 DWHC IMG686 DWHC IMG486 DWHC This device transmits and receives RF signals in the frequency range of 2 4 GHz 2 48 GHz Nominal RF output power transmitted at 2 4 GHz is 4 dB...

Page 65: ...L input Max HFA 67 61 dB Maximum output 90 dB SPL input Max HFA 133 129 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 3200 Hz 0 7 0 6 0 3 0 1 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6...

Page 66: ...Max HFA 73 67 dB Maximum output 90 dB SPL input Max HFA 133 129 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 3200 Hz 0 7 1 0 0 4 0 1 Telecoil sensitivity 1 mA m input HFA SPLIV 31 6 mA m ANS...

Page 67: ...d the following disclaimer in the documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLI...

Page 68: ...device or its compliance with safety and regulatory standards 2022 GN Hearing Care Corporation All rights reserved Beltone is a trademark of GN Hearing Care Corporation Apple the Apple logo iPhone iP...

Page 69: ...Notes Additional information 69...

Page 70: ...Notes 70 Additional information...

Page 71: ...Notes Additional information 71...

Page 72: ...ree 1800 658 955 beltone com en au New Zealand GN Hearing New Zealand Limited Ground Floor North Entrance 4 Fred Thomas Drive Takapuna Auckland 0622 Tel free 0800 900 126 beltone com en au Any serious...

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