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IN THE EVENT OF A CHIMNEY FIRE
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Raise the alarm to let others in the house know.
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Call the Fire Brigade
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Reduce the appliance-burning rate by closing all air controls.
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Move furniture and rugs away from the fireplace and remove any nearby ornaments.
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Place a fireguard or spark guard in front of the stove.
If the wall is becoming hot, move the furniture away. Ensure that the Fire Brigade can gain access to your roof
space in order to check this area for signs of fire spread.
Aerosols
Aerosols are flammable and therefore dangerous to use around a lit stove. Do not use aerosol sprays near your
lit stove. The use of any aerosol is dangerous and care must be take in handling aerosols.
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Frequently Asked Ques�ons
1. Do stoves require a chimney?
All of our mul� fuel and wood burning stoves require a suitable lined
chimney or professionally installed flue system.
2. How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is essen�al to
provide a dedicated chimney cleaning access door when installing the flue of the stove in some situa�ons. In
other situa�ons the chimney can be swept through the firebox.
3. Who should install my stove?
Eurostove want you to enjoy the maximum performance from your appliance.
To ensure this, it is essen�al that they are installed correctly. We strongly recommend that your stove is installed
by a suitably qualified and competent engineer.
4. How do I regulate the heat output?
Each stove has various air controls, which will allow you to easily
regulate the heat output and refueling rate.
5. What warranty do I get?
Eurostove will replace, free of charge, any working part that fails (under normal
opera�ng condi�ons) within 12 months of purchase.
Consumables such as glass, firebox lining boards or
stove rope and adhesives are not guaranteed.
A call out charge will apply if our engineer a�ends any stove
problem that is not related to product failure.
6. Where can I get spare parts?
Your local Eurostove retailer will be pleased to supply spare parts and to
provide any other informa�on you require.
7. Can the doors be le� open while burning?
No, for safety and heat efficiency the doors should remain closed.
8. Why is the stove smoking when lit?
A cold flue and one with with back draught problems is almost certainly
the cause of a smoking stove. Also check adequate ven�la�on is present. A qualified fi�er should complete both
a smoke pressure and flow test prior to fi�ng the stove to ascertain the integrity of the flue.
9 Why should I “Run in” my stove?
To begin, light a series of small fires over a period of a few days to allow the
paint finish to cure and any surrounding plaster work to dry. The stove is finished with a highly heat resistant
paint. The finish can be renovated with stove paint available from your local stove retailer. If the stove is not “run
in” correctly, this may cause the paint to discolour and flake.