Have a Question/Concern?
Quality products and first-class customer service are the cornerstone of long-lasting
consumer relationships. We strive toward excellence in all we do and want you to be
completely satisfied with your purchase.
Please contact our exceptional Customer Experience Agents at the email
address or phone number shown below to assist you with any product
questions or issues before requesting a return.
We look forward to serving you in a friendly, efficient manner to resolve any issues
you may have.
Customer Service Email:
Customer
Service Phone: 866-552-2810
Our Warranty Statement
This warranty covers manufacturing defects associated with your new product. The product is
warranted from the original purchase date and to the original purchaser for normal usage,
according to the
below-referenced specifications and limitations.
Non-moving metal parts are warranted for 5 years.
Component parts including pneumatic cylinder, control mechanism, base and casters are warranted
for 2 years.
All other items are warranted for 1 year.
Normal usage means use in compliance with the restrictions and weight limits specified for the
product. In the absence of product-specific restrictions and weight limits, normal usage means
use for no more than forty hours per week by persons weighing 250 lbs. or less. Coverage
terminates if the product is sold or otherwise transferred. Repairs made by parties other than
Belnick also void this warranty.
This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence,
alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other
event beyond the control of Belnick; (2) tearing, scratching, scuffing, or blemishing of leather or
fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use
by persons exceeding specified weight limits or commercial use exceeding forty hours per week;
or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury
resulting from use of this product. Liability for incidental or consequential damage is excluded.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
