5
6
Problem
Solution
Device will
not turn on.
Make sure the device is plugged in, both at
the base of the seat and also at the wall
socket.
Press the On/Off button until you hear a
click. If the button is not fully depressed,
the device will not turn on.
Massager nodes are
rotating at a reduced
speed.
The amount of pressure being placed on
the device may be too heavy for the nodes
to work properly. Avoid pressing your
weight back onto the nodes. Instead, allow
your back to rest lightly against the
cushion.
Massager stops
working.
Press the On/Off button until you hear a
click. The device may have turned off
automatically due to the timer feature.
The device may have overheated. Allow it
to cool completely before attempting to
turn it on again.
To Clean
Turn the device off, unplug it, and allow it to cool completely. Then, gently
wipe the outside of the unit using a clean, damp cloth. For stubborn dirt or
stains, dampen the cloth with mild soap and water. Keep all vents, buttons,
and openings free of lint and dirt. Do not immerse the unit in water and do
not use any harsh cleaners.
To Store
Make sure that the device is clean and dry. Bind the cord gently with an
electrician-approved fastener. Do not wrap the cord around the device.
Store the device in a cool, dry place away from damaging elements.
To Maintain
For best results, clean and store the device after each use. If any part of the
device becomes damaged, contact Belmint customer support using the
service information on back cover.
Use this guide to help diagnose simple problems with your device.
Please feel free to contact us if you have any questions or concerns.
If any of these issues persist or if any part of the device becomes damaged,
discontinue use and return to the service center for evaluation and repair.
Do not attempt to modify or repair the device yourself; doing so will nullify
your purchase warranty and could risk your safety.
Until Next Time
Maintaining your Device
Keeping the peace
Troubleshooting Guide
