Note: Remotes come in silver, black and charcoal. Some remotes do not have a
LEARN
button. *You must subscribe to PVR Service to use this function.
Fibe TV Remote Control
MyRemote
MyRemote lets you customize the A, B, and C buttons on your
remote for one-touch access to your favourite Bell MTS
Fibe TV channels, menu options, and applications.
See bellmts.ca/myremote
TIP
: The remote control must be within 20 feet of your set-top
box and have a clear line of sight with no obstructions, such as
a glass door, in order for it to work.
Set your TV to STB
mode or your
Bell MTS service will
not work. On some
remotes this button
is labelled
MTS
.
Record TV* with
just one click
Skip back in
7-second
increments
Edit letters or
numbers on the
SEARCH
screen
Go to Interactive
Program Guide
Exit from
MENU
screen to TV
When in Guide,
return to last screen
or Main Menu
Go to Main Menu
Program Bell MTS
remote control
to TVs/DVDs or
auxilliary devices
(Note:
LEARN
button
may be called
SETUP
button on
some remotes)
Go to Video On
Demand library
(Note:
On DEMAND
button may be
called
VIDEO ON
DEMAND
on some
remotes)
Pause Live TV*
Change video input
(Must be in TV mode
for TV service to
work)
Skip forward in 30-
second increments.
(Note:
FWD
button
may be called
SKIP
FORWARD
on some
remotes).
Go to list of recorded
TV programs*
Navigate channels,
menus and screens
using arrows
Go to
PROGRAM
INFO
screen
Return to the
previously viewed
TV channel or a list
of previously viewed
channels
While watching
TV, change screen
dimensions to fit
wide-screen TV
While in Guide, jump
channel listings by
tonight, tomorrow or
the next 14 days
While in Guide, easily
add a channel to your
Favourites list (Note:
ENTER/ASPECT
button
may be called
OPTIONS
on some remotes)
Search
Customize using
MyRemote
Launch MyMenu,
your customizable
menu app
Search for programs
• Press the yellow triangle to find out when your favourite
program is on. Expand or filter your seach results by scrolling
to
OPTIONS
to search for titles, cast and crew, Video On
Demand and channels.
Customize channels in your guide
• Press
MENU
, select
SETTINGS
,
GUIDE.
• Select
CUSTOMIZE GUIDE
, press
OK.
• On each TV, uncheck the channels that you do not want to
appear in the guide and save changes.
Controlling live TV using your Whole Home PVR
You must subscribe to Bell MTS Whole Home PVR service to
record programs.
Control live TV using the same control
buttons that you use to pause, fast-forward,
and rewind Bell MTS Video On Demand – all
while watching a live TV program:
• Press
PAUSE
to pause the program for up
to 90 minutes.
• Press
FF
once, twice or three times
to fast forward at increasing speeds.
Program can be forwarded to the
point at which the program is live.
• Press
REW
once, twice or three times
to rewind at increasing speeds.
Program can rewind to the point at
which you are tuned to the channel.
• Press
FWD
to skip forward 30 seconds.
• Press
REPLAY
to skip back 7 seconds.
Recording and watching programs using your
Whole Home PVR
If you subscribe to Whole Home PVR you can set recordings
and play back recorded programs on any connected TV in your
home.
Recording a program you are currently watching
• Press the red
RECORD
button at the top of the remote,
RECORDING
appears briefly on the top of the screen.
Recording a program or series from the Guide
• Press
GUIDE
, highlight a program that you want to record.
• Press
RECORD
, a red dot will appear by the program to
indicate that the program is now scheduled to record.
RECORDING SCHEDULED
appears briefly on the top of the
screen.
• To adjust the settings on your recording such as when to stop
your recording or to only record first-run episodes (series
only); press
INFO
, select
EPISODE OR RECORD SERIES
, and
press
OK.
Watching your recorded programs
• Press
MENU
, select
RECORDINGS.
• Choose the program you want to watch.
Stopping a recorded program
• To stop a recorded program at any time while viewing it,
press the STOP button on your remote control.
• Select one of the options that appear
How much can you record?
Check the capacity of your PVR by:
• Pressing the
MENU
button.
• Select
SETTINGS,
then
RIGHT ARROW
to select
PVR SPACE.
When less than 10% of disk space is remaining, your PVR will
start deleting the oldest recorded programs that are not
protected.
To protect your recordings from being erased automatically
• Press
MENU
, select
RECORDINGS
and select the recorded
show that you want to protect.
• Select
KEEP UNTIL.
• Select either
KEEP UNTIL SPACE NEEDED
to erase the program
automatically when space is needed, or
KEEP UNTIL I ERASE
to
store the program until it is manually erased.
If all your recordings are protected and your PVR’s storage
space is full, a warning message will appear and your PVR
will stop recording. You can free up space by deleting old or
unwanted recordings.
Visit bellmts.ca/pvrsupport for more details.
MyPVR
Control your PVR on the go! Add, delete or change recordings
from a computer or select mobile devices.
Visit bellmts.ca/pvrsupport for more details.
My Picks and Ultimate Picks
Watch up to 6 programs at one time! Visit channel 92 to check
out our Ultimate Picks for Kids, Sports, Movies and more! Or, set
up your own customized channels on Channel 93 with MyPicks.
Bell MTS Video On Demand
Rent all the newest Hollywood blockbusters and your favourite
films whenever you want, plus get access to original made-in-
Manitoba programming from Bell MTS Stories From Home.
• Press
ON DEMAND.
Visit bellmts.ca/nowplaying for a complete list of movies.
Apps on TV
Interactive applications to entertain, inform or amuse you. Try
our Apps on TV Demo channel for free on channel 96.
Stingray Music Room
Want some background music in the house? Tune to Channel
1060 to see all your free Stingray music stations in one place.
Bell MTS Pay-Per-View
Get front row seats to some of the best live TV events from
mixed martial arts, wrestling and other special events.
• Press
GUIDE
to see Pay-Per-View listings on channels 1801 and
802.
Visit bellmts.ca/ppv for a complete list of BellMTS Pay-Per-
View events.
Parental Locking
Block material that is inappropriate for your family by setting a
PIN that viewers must enter in order to view blocked content.
• Press
MENU
, highlight
SETTINGS
, and select
PARENTAL
CONTROLS.
• Select
PARENTAL LOCKING
and use the numeric keypad to
enter a four-digit PIN.
• The first time you access your Parental Locks, you will be
prompted to enter a new PIN. A default PIN (1234) has been
pre-set by Bell MTS to prevent access to adult content.
• After you enter a new PIN, you must re-set the Adult Lock
settings in order to block Adult Content.
With Parental Locking, you can:
• Lock and restrict access to specific channels.
• Lock TV programs and movies by their ratings.
• Lock any unrated movies and TV programs.
• Lock adult programs.
What is Restart and how do I use it?
Restart lets you watch a show already in progress, or up to 30
hours after it started, from the beginning – even if you forgot to
set the recording on your PVR*.
* Available with select channels/content, excluding US networks and non-local content, and
subject to viewing limitations.
How will I know if I can restart a program?
• In the programming guide, a left pointing
arrow beside a channel number indicates
the channel has programs that can be
restarted.
• You can restart shows identified by the Restart symbol.
Finding your favourite shows
• Press
GUIDE
on your remote to launch the onscreen
Interactive Program Guide (IPG).
Find details about a specific program
• Press
INFO
to see a summary of the program, including actor,
director, program rating, the original air date, how much time
is remaining, and whether or not the program is in HD.
Search for programs by day
• From the Guide press
ENTER
and the option to ‘Jump to Day’
will appear along the right hand side of your screen.
• Highlight the option you want and select
OK.
• Lock access during specific hours and days of the week.
• Change your PIN.
Visit bellmts.ca/fibeTV/parentallocking for more details.
Call Display
See who’s calling with Call Display.
To personalize your Call Display setting:
• Press
MENU.
• Highlight
APPS.
• Highlight
MESSAGE CENTRE.
• Select
CALL DISPLAY LOG
.
• Customize your settings at each TV, turning it off or on or
off, length of time that the ‘pop up’ stays on your TV, and the
location of the ‘pop up’.
You must subscribe to Bell MTS Call Display on your Bell MTS
Home Phone service to view caller information on your TV.
Visit bellmts.ca/homephone/calldisplay for more details, or
call 204 225-5687 to sign up for Call Display.
How many programs can I watch at the same
time?
Your household can watch up to 8 programs at the same time:
• Live – Watch live or record up to 4 programs at the same
time. Watching a Video On Demand program also counts as a
Live program.
• Recorded – Watch up to 4 recorded programs at the same
time.
If you try to watch or record more than the number of
programs above, you will get a
CONFLICT MESSAGE.
Follow
the on-screen instructions to resolve the conflict and continue
watching TV.
Visit bellmts.ca/watchmultipleprograms for more details.
Adjusting your TV settings
If you watch non-HD (regular TV programming) on a widescreen
HDTV, black bars will appear on all four sides of the program.
To remove or minimize the bars while watching TV:
• Press the
RIGHT ARROW
on your remote.
• Select
ASPECT RATIO.
• Select one of the following options:
NORMAL,
STRETCH
,
ZOOM 1
,
ZOOM 2
or
ZOOM 3.
– Normal displays the unaltered image in standard format.
– Stretch expands the image to fill the screen (may cause
distortion of the image).
– Zoom 1-3 will zoom in on the image but may result in part
of the image being cropped out of the frame.
Note: using Zoom will affect all channels, including HD.
Stretch
will only affect the non-HD channels.
Closed Captioning
To Activate Closed Captioning:
Enable closed captioning on your television (refer to your
television manual).
• Press
MENU.
• Select
SETTINGS, TELEVISION,
select
CLOSED CAPTIONING.
• Use the arrow buttons to select
CLOSED CAPTIONS.
• Use the arrow buttons to highlight
CHANGE
beside
STANDARD
CAPTIONING.
• Use the arrow buttons to highlight
CLOSED CAPTION1.
• Use the arrow buttons to highlight
DONE.
• Press
EXIT
to view closed captioning displays on Live TV.
Note: For Closed Captioning of HD Channels, select
DIGITAL
CLOSED CAPTIONING.
For Closed Captioning of Standard
Definiton Channels, select
STANDARD CLOSED CAPTIONING
.
Closed Captioning can be mapped to the A, B or C button for
easy toggling.
See bellmts.ca/descriptivevideo for more information on
descriptive video and how to set it up.
Changing Devices
Sometimes you’ll need to switch to different ‘inputs’ to use
another device (e.g. Gaming system, DVD player, etc.). To get
back to Fibe TV or use the PVR, set your TV’s ‘Input/Source’ to
the type of cable that is connecting the Fibe TV set-top-bo
x to
your TV set, i.e. Component or HDMI.
Set-top box equipment care and maintenance
information
• TO REDUCE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK).
• PVR set-top boxes require careful handling to avoid damaging
the drive.
• Wait at least 10 seconds after disconnecting power before
moving the set-top box.
• Do not attempt to mount or position the set-top box vertically,
as it must be positioned horizontally and rest on its rubber feet.
• Do not position the set-top box near any external heat
source such as a heater or radiator.
• Do not place the set-top box on a rug or bed as it may
overheat.
• Do not stack other electronic equipment on top of it.
• Allow for at least two inches of free space above the set-
top box and ensure the vents on the set-top box are not
blocked.
• Only use the power adapter and cord supplied to connect
to your home’s AC power outlet.
• Protect the power cord from being walked on or pinched.
• The Video Access Point (VAP2500) used with wireless set-
top boxes must be positioned vertically and on a stable
surface.
• If a wireless set-top box (VIP2502W) is used outdoors
(patio/deck) it must be protected from moisture,
temperature extremes, and prolonged exposure to sunlight.
• Contact Bell MTS if the set-top box gets damaged in any
way, such as if the box is dropped, the power supply cord
or plug is damaged, liquid is spilled on it, objects have fallen
into it, or it has been exposed to rain or moisture.
Quick TV Fixes
1. Press
STB
, located at the top left-hand side of your remote,
to ensure that the operating mode is set to Bell MTS Fibe TV
service. (On some remotes, this button is labelled MTS).
2. Check that you are within 20 feet of your set-top box and
have a clear line of sight with no obstructions, such as a
glass door, in order for your remote control to work.
3. Check or replace the batteries in the remote control.
4. On some TVs, the brightness settings can interfere with the
signal from your remote to your set-top box. Try adjusting
the brightness on your TV set.
5. Check that there is power to your set-top box. You will see
a green light around the power button on the front panel.
6. Check that your TV’s Input/Source is set to the type of
cable that is connecting the Bell MTS Fibe TV set-top box
to your TV set i.e. Component or HDMI.
7. Check that your cables are firmly attached to the TV and
set-top box.
8. Turn your set-top box off and on by pressing the
POWER
button on your set-top box to reset the system.
Remember:
•
To instantly change your Channel Groups online, visit
bellmts.ca/myaccount.
• You must have an HD TV set to view HD quality TV
signals.
•
HD and SD channels are now sold together– when
you subscribe to a Digital channel, you will also
automatically get the HD version of that channel (where
available).
TIP
: Your PVR will automatically turn on to start recording and turn
off when a recording is completed.
TIP:
You can record a Pay-Per-View event but you cannot record a
Video On Demand program due to copyright protection.
TIP:
Parental Locking settings must be set up on each TV for the
settings to take effect on each TV. Setting your Parental Locks will
also block content in the Picture In Picture preview of the guide.
TIP:
Two TVs in your home tuned to the same live channel count as
one program. Video on Demand is a live program, not a recorded
program.
TIP:
You can set up a toggle for Closed Captioning and Descriptve
Video with My Remote.
A condensed version of the Bell MTS Fibe TV Terms & Conditions is
available on your TV by pressing MENU, APPS, NEWS LOG, TERMS &
CONDITIONS. To obtain a full version visit bellmts.ca/termsandconditions
or call 204 225-5687.
