16
Specific Failure & Solution
Failure
Problem
Solution A
Solution B
The LED does not
come on when
unit is plugged in.
No power supplied.
Check that appliance is
switched on at the fused spur
cooker point on the wall.
Request a service
visit from an
Engineer to check
the connection
between the power
board and display
board.
Check the connection.
The accessorial
power board is
damaged.
Replace the accessorial
power board.
The display board is
damaged.
Replace the display board.
Some buttons
can’t work, or the
LED display is not
normal.
The display board is
damaged.
Request a service visit.
The Cooking
Mode Indicator
comes on, but
heating does not
start
High temperature of
the hob.
Switch the hob off and let it
cool down.
Check the installation to
ensure that the air inlets and
outlets are not blocked.
There is something
wrong with the fan.
Check whether the fan runs
smoothly; if not, replace the
fan.
The power board is
damaged.
Replace the power board.
Heating stops
suddenly
during operation
and the display
flashes “
u”.
Pan Type is wrong.
Use the proper pan (refer to
the instruction manual.)
Pan detection circuit is
damaged, replace the
power board.
Pan diameter is too
small.
Hob has overheat-
ed.
Unit is overheated. Wait for
temperature to return to
normal.
Push “ON/OFF” button to
restart unit.
Fan motor sounds
abnormal.
Request a service
visit.
Replace the fan.
