TROUBLESHOOTING
MAINTENANCE
1.
Your phone should be situated away from heat sources such as radiators, heaters,
stoves or any other appliance that produces heat.
2.
Use a slightly damp cloth to clean the plastic cabinet. A mild soap will help to remove
grease or oil. Never use polish, solvents, abrasives or strong detergents since these can
damage the finish.
•
Check that the telephone line cord connectors at both ends
are pushed in firmly until they click.
•
If you had a power failure or had unplugged the base unit,
replace the handset on the base unit for two to five seconds
to reset the system.
•
Check the ringer volume mode on the handset. Set to ringer
hi/med/lo mode to enable the handset ringer.
•
Check that the telephone line cord connectors at both ends
are pushed in firmly until they click.
•
You may have exceeded the Ringer Equivalence Number
(REN) limit of how many phones can be connected to the
same line. The REN total of all devices (printed on the
bottom label of each unit) should not exceed five (5).
Disconnect the appropriate units to lower the REN total.
•
Check the Ni-MH battery pack for proper connection inside
the battery compartment on the handset.
•
The handset rechargeable Ni-MH battery pack may need
charging.
•
Check the Ni-MH battery pack for proper connection inside
the battery compartment on the handset.
•
Make sure the charging contacts on both the base unit and
the handset are in contact during charging.
•
The charging contacts and terminals may need cleaning with
an alcohol-dampened swab.
A. TELEPHONE UNIT TROUBLESHOOTING TABLE
Symptomse
Possible Solution / Cause
No dial tone
Does not ring
No power on the
handset unit
Does not charge
IMPROVING CORDLESS RECEPTION
Follow these guidelines to improve cordless sound quality:
•
Select an area to install the 35850 where it is closest to the center of your home or office.
This will improve the operating range of the unit.
•
Keep the 35850 base unit away from electrical equipment. Radio Frequency Interference
(RFI) is sometimes generated by these appliances, which can cause degradation in
cordless reception.
•
Keep the handset batteries charged as much as possible. Weak handset batteries can
limit the range of cordless operation.
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