39285 English I/B ver. 11182A-1
15
11182A-1
OWNER’S MANUAL
#
39285
ver.
11182A-1
Page: 15 ENGLISH VERSION
Improving Cordless Reception
Follow these guidelines to improve cordless
sound quality:
•
It is closest to the center of your home
or office. This will improve the
operating range of the unit.
•
Keep the base unit away from electrical
equipment. Radio Frequency
Interference (RFI) is sometimes
generated by these appliances, which
can cause degradation in cordless
reception.
•
Keep the handset batteries charged as
much as possible. Weak handset
batteries can limit the range of
cordless operation.
TROUBLESHOOTING
SYMPTOM SOLUTION
No dial tone
•
Check to see if the handset battery pack is connected inside the handset
battery compartment.
•
Make sure that the adaptor plug is connected to the base unit.
•
Check for the telephone line cord connections. Ensure that both connectors
are plugged securely on the jacks.
•
Ensure that no other telephone is sharing the same line as the Excursion
39285 when off-hook.
•
Test the phone at a different telephone wall jack and listen for
a dial tone.
•
Test a different phone in the wall jack and listen for a dial tone.
Will not ring
•
Check the handset Ringer ON/OFF Switch. For normal use, set to ON. The
handset will not ring in OFF mode.
•
The phone or another phone connected to the same line may be in the off-
hook (IN USE) position.
•
Try a different phone, if the problem still exists, the fault is not with the
unit.
•
Look for the Ringer Equivalence Number (REN) number printed underneath
your phone(s). Sum up the total REN numbers for all the phones or
answering machines connected to your telephone line. Your phone(s) may
not ring if the REN total exceeds five (5). Please call your local company to
determine the maximum REN for your calling area.
SYMPTOM
SOLUTION
Cannot dial out
•
Press the TALK button on the handset and listen for a dial tone before
dialing out.
•
Are you in a rotary area only? Set the TONE/PULSE switch to PULSE.
•
Try a different phone in the jack. If the problem persists, the fault is not in
the Excursion
39285.
•
Is the phone connected to an answering machine? Disconnect the answering
machine and try to have the phone plugged into the jack alone. If it works
alone, there is a compatibility problem. Purchase a 2 for 1 adaptor at any
phone or electrical supply store. Plug the 2 for 1 adaptor into the modular
wall jack, and then plug the phone into one side and the answering machine
on the other side of the adaptor.
