18/10/2019
Belkin Official Support - Common issues with Wemo devices
https://www.belkin.com/us/support-article?articleNum=44526
4/8
Creating a Schedule Rule on the Wemo App(http://www.belkin.com/us/support-article?articleNum=116176)
Duplicate devices showing
To resolve duplicate devices appearing in the
Devices
list, disable then re-enable the
Remote Access
feature
in your Wemo App. To learn how, follow the steps below:
Step 1:
On your iOS or Android™ device, tap the
App icon.
Step 2:
Tap the
gear
icon for Android or
More
for iOS.
Step 3:
Tap
Remote Access
.
Step 4:
Tap
Forget
and
Disable
. This will disable the remote access on your device.
Step 5:
Tap
Enable Remote Access
to enable it back.
Other issues
These issues may be resolved by updating your Wemo device’s firmware. To learn how to update your Wemo
device, click here(http://www.belkin.com/us/support-article?articleNum=27353).
Wemo not detected/intermittently detected
Rules trigger incorrectly or not as scheduled
Slow to detect devices and/or Rules
Wemo device loses settings
Wemo was set up but can no longer be controlled. It would seem that the device has lost its settings but in
reality nothing is lost. Below are the causes of this problem and their solutions: