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TROUblesHOOTInG, sUPPORT, anD WaRRanTY

belkin setup cannot connect my Router to the Internet .

If Belkin Setup is not able to connect the Router to 

the Internet, please check the following items:

1 .

 Use the troubleshooting suggestions within Belkin Setup.

2 .

 If your ISP requires a user name and password, make sure that 

you have typed in your user name and password correctly. Some 

user names require that the ISP’s domain may be at the end of the 

name. Example: “[email protected]”. The “@myisp.com” part of 

the user name may need to be typed as well as your user name.

3 .

 If you continue to have no Internet connection, refer 

to “Manually Configuring Network Settings” in this 

manual for an alternative setup method.

belkin setup completed installation, but I cannot browse the 

Web . The light on the front of my Router is blinking amber .

1 .

 Make sure the Router is connected to your modem with an 

Ethernet cable via the Router’s one WAN (modem) port.

2 .

 Unplug the modem from its power source and make sure 

that it goes dark. Then reapply power to the modem.

3 .

 Unplug your Router’s power supply, wait 10 seconds, 

and plug it back in. This will cause the Router to try 

to reestablish communication with the modem.

Summary of Contents for F9K1001V1

Page 1: ...User Manual 8820 00773 Rev A00 N150 Wireless N Router F9K1001v1 ...

Page 2: ...ing Your Router 15 Enabling Auto Update on Your Belkin Router 15 Updating Your Router via Your System Tray Windows or Menu Bar Mac 17 Updating the Router s Firmware via the Web Interface 18 Resetting the Router 22 Restoring Your Router to Factory Defaults 22 Restoring the Router to Default Settings Using the Web Interface 23 Troubleshooting Support and Warranty 26 Troubleshooting 26 Technical Supp...

Page 3: ...tion card attached to router Belkin Setup CD with User Manual Initial Setup Where to Place Your Router For the best results place the Router next to your modem in an open location away from large metal objects and magnets such as those found in speakers Raising the Router above floor level can improve the strength of your wireless signal ...

Page 4: ...2 Getting Started 2 3 modem 1 How to Set It Up ...

Page 5: ... for the first time this port may be connected to your computer by an Ethernet cable It is OK to disconnect your computer and plug the Router into the modem instead 2 Plug the Router s power supply into a wall outlet 3 Put the CD into your computer If the CD doesn t open automatically please browse to your CD drive and double click on the Belkin Setup CD icon 4 Click the Setup icon on the CD menu ...

Page 6: ...fter a brief installation the setup software will ask you for the network name and password from the network information card that is attached to your Router Store the card under the base of your Router for future reference ...

Page 7: ...nter a username and password provided by your ISP This username and password is likely to be found on materials that came from your ISP when you signed up for service If necessary you may need to contact your ISP to retrieve your username and password If you have a static IP address you may need to enter additional information also provided by your ISP If your computer doesn t have a wireless adap...

Page 8: ...e Advanced Tools icon at the CD Setup menu and select one of the following settings that you would like to change Network Name Security Personalize your network name SSID password and strength of wireless security Internet Service Provider Login Settings Have you moved or changed Internet Service Providers If you d like to change these settings without running through the setup process again this ...

Page 9: ...e that came bundled with your Router To access the Router settings click on the icon and select from the menu that appears The status of your Router is shown by the Belkin Router Manager icon which closely mimics the light on the front of the Router Blue You are connected to your Belkin Router and it is connected to the Internet Amber You are connected to your Belkin Router but it is not connected...

Page 10: ...type in anything else such as www Then press the Enter key If you re still having trouble running the manual setup option type 192 168 2 1 in your browser you do not need to type in anything else such as http or www Then press the Enter key Manual Setup Using Your Browser ...

Page 11: ...enu 3 After a brief installation the setup software will ask you for the network name and password from the network information card that came with your Router This card is most likely now located underneath the foot of your Router in the provided card slot 4 A progress screen will appear while additional software is installed This may take a few minutes to complete Once finished a Success message...

Page 12: ...ss a few times see the Troubleshooting section in this manual for help with connecting to your network Note In some cases you may be prompted to select the security type It is printed on the card for your convenience Using the WPS Button 1 Start WPS Push Button Connection WPS PBC on your computer or other Wi Fi device that you would like to connect wirelessly to your Router Often there will be a b...

Page 13: ...Button The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS enabled Wi Fi devices such as computers To use the WPS feature on your Router see Getting Started Adding Computers to Your Network Using the WPS Button The small light near the WPS button shows what is happening while you are using WPS to establish a connection Off ...

Page 14: ...to these ports using Ethernet cables C Reset Button This button is used to restart your Router in rare cases when it functions incorrectly Resetting the Router will preserve your settings This button may also be used to restore the factory default settings Please see the Troubleshooting section for more information D Power Connector Connect the included power supply to this jack Back Panel ...

Page 15: ...wide array of common attacks and viruses Universal Plug and Play UPnP Compatibility The UPnP Universal Plug and Play feature in your Router offers seamless operation of voice and video messaging games and other applications that are UPnP compliant Web Based Advanced User Interface You can easily make changes to your Router s advanced settings through your web browser These changes can be made from...

Page 16: ...puter with an installed network interface adapter TCP IP networking protocol installed on each computer RJ45 Ethernet networking cable Internet browser Setup Software A computer running Windows XP SP3 or higher Windows Vista or Windows 7 or Mac OS X v10 5 or v10 6 only Minimum 1GHz processor and 512MB RAM 600MB of free hard drive space for installation ...

Page 17: ...ion or ignore it By default this feature is disabled If you want to enable it select Enable and click Apply Changes Note We recommend you use a computer that has a wired connection to the Router Setup steps 1 Open a web browser on the computer 2 In the address bar of the web browser type http 192 168 2 1 3 Click Login in the upper right hand corner of the page The Router does not ship with a passw...

Page 18: ...lf side of the screen you will find Auto Update Firmware Enabling 6 Select Enable by clicking the radio button and then click Apply Changes at the bottom of the screen 4 Click on System Settings in the left hand column under the Utilities heading ...

Page 19: ... software for your Router This can be done easily via your computer s system tray or menu bar Setup steps 1 Click on the green Belkin Router Manager icon right click for Windows in your system tray Windows or menu bar Mac 2 Select Check for Updates or Update Available from the menu 3 You should now see the Belkin Updater window 4 Click on the Install Update icon ...

Page 20: ... Internet as this interface is built into the Router itself Setup steps 1 Locate and download the firmware file from the Belkin support site Type your part number into the search box in the top right corner and look for Firmware in the title 2 Save the file to a location on your computer where you can get to it easily such as your desktop 3 Connect the computer to one of the four LAN ports on the ...

Page 21: ...address bar of the web browser type http 192 168 2 1 and press Enter on your keyboard 6 Click Login in the upper right hand corner of the page The Router does not ship with a password so just click Submit 7 Click on Firmware Update toward the bottom of the left hand menu ...

Page 22: ...previously Note The firmware version in the images below is depicted as an example Your file name will vary depending on your model and version 9 Select the firmware file by left clicking on it and then click the Open button in the lower right corner of the window This will take you back into the Router s interface ...

Page 23: ...you want to continue with upgrading will appear Click OK 12 A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router Click OK once more Congratulations The firmware has been updated successfully ...

Page 24: ...tion in instances where you may have forgotten your custom password Resetting the Router Push and release the Reset button The lights on the Router will momentarily flash The Router light will begin to blink When the Router light becomes solid again the reset is complete Restoring Your Router to Factory Defaults Press and hold the Reset button for at least 10 seconds and then release it The lights...

Page 25: ...erface This may be because the Router is not performing as expected or you wish to remove all previously configured settings Setup steps 1 Open a web browser on the computer 2 In the address bar of the web browser type http 192 168 2 1 3 Click Login in the upper right hand corner of the page The Router does not ship with a password so just click Submit ...

Page 26: ...24 using your router 4 Click on Restore Factory Defaults in the left hand column under the Utilities heading 5 Click on the Restore Defaults button ...

Page 27: ... your settings will be lost Are you sure you want to do this Click OK 7 The Router will begin the restoring process Once the restore is complete the Router will reboot Note This may take several minutes Your Router has successfully been restored to its factory settings ...

Page 28: ...ot able to communicate with your Router during the installation process please check the following items 1 Make sure that the wireless hardware on your computer is turned on if available 2 Try connecting your computer to one of the four wired ports on the Router with an Ethernet cable 3 Ensure that the Router is on The front panel light should be on 4 Unplug the Router s power supply for 10 second...

Page 29: ...t of the user name may need to be typed as well as your user name 3 If you continue to have no Internet connection refer to Manually Configuring Network Settings in this manual for an alternative setup method Belkin Setup completed installation but I cannot browse the Web The light on the front of my Router is blinking amber 1 Make sure the Router is connected to your modem with an Ethernet cable ...

Page 30: ...nformation when a static connection is mentioned 4 You may need to configure your Router to meet the specific requirements of your ISP To search our knowledge base for ISP specific issues go to http www belkin com support and type in ISP 5 If you continue to have no Internet connection refer to Manually Configuring Network Settings in this manual for an alternative setup method I can t connect to ...

Page 31: ...nection Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances Note also that connection speed may decrease as you move farther away from the Router In orde...

Page 32: ... range and connection stability Most wireless cards have the ability to limit the transmission rate To change this property in Windows go to the Windows Control Panel open Network Connections and double click on your wireless card s connection In the properties dialog select the Configure button on the General tab then choose the Advanced tab and select the rate property Wireless client cards are ...

Page 33: ...t 2 Click Wireless in the left hand menu Then click Security just below that 3 Select the WPA WPA2 option 4 Enter a password This can be from 8 63 characters of your choice including spaces and punctuation OR a 64 digit hexadecimal number using only the numbers 0 9 and letters A F 5 Click Apply Changes to finish Your wireless connection is now encrypted Each computer using your wireless network wi...

Page 34: ...may type in a WEP key manually or generate one from a passphrase Type a phrase in the Passphrase field and click the Generate button A WEP key is composed of 26 hexadecimal digits 0 9 A F For example C3 03 0F AF 4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128 bit WEP key 5 Click Apply Changes to finish Your wireless activity is now encrypted Each computer using your wireless network will need to use the...

Page 35: ...rranty Technical Support US http www belkin com support UK http www belkin com uk support Australia http www belkin com au support New Zealand http www belkin com au support Singapore 1800 622 1130 Europe http www belkin com uk support ...

Page 36: ...s unable to repair or replace the product for example because it has been discontinued Belkin will offer either a refund or a credit toward the purchase of another product from Belkin com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use What is not covered by this warranty All above warranties are null and void i...

Page 37: ...t and how to proceed with your claim Belkin reserves the right to review the damaged Belkin product All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser If Belkin determines in its sole discretion that it is impractical to ship the damaged equipment to Belkin Belkin may designate in its sole discretion an equipment repair facility to inspect and ...

Page 38: ...low limitations on how long an implied warranty lasts so the above limitations may not apply to you IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS BUT NOT LIMITED TO LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES This warranty gives you specific leg...

Page 39: ...nt to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occu...

Page 40: ...requirements for radio equipment Europe EU Declaration of Conformity This device complies with the essential requirements of the R TTE Radio and Telecommunications Terminal Equipment Directive 1999 5 EC EMC Electromagnetic compatibility Directive 2004 108 EC and the LVD Low Voltage Directive 2006 95 EC A copy of the European union CE marking Declaration of Conformity may be obtained at the website...

Page 41: ...tered trademarks of respective manufacturers listed Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries ...

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