15
Troubleshooting on a Notebook PC
Q: Why does Windows
®
98 not detect the BusPort Mobile?
A: Normally, Windows
®
98 will automatically detect the BusPort
™
Mobile as a “PCI Universal Serial Bus” after inserting it in your
notebook’s PCMCIA slot. If Windows
®
98 doesn’t show new
hardware found, please check as follows:
• Does your computer support 32-Bit Card Bus PC Card?
Check your Notebook manual or contact your PC
manufacturer. You can also consult the Compatibility List
at the end of this manual.
• Does your computer bundle “PCMCIA Software Utility
for PCI”?
If it does not, please consult your computer manufacturer
or retailer.
• Have you installed the “PCMCIA Software Utility for PCI”
before installing the BusPort
™
Mobile?
If you did and still it does not work, check with your computer
manufacturer or retailer.
Q: I have connected my USB device to the BusPort
™
Mobile, why
is it not working?
A: Windows
®
requires that the device drivers for any USB device
connected to the BusPort
™
Mobile be loaded. To install the
device drivers of this particular USB device please refer to the
“Software Installation Section” of the manual of the USB device.
The device drivers for this USB device maybe available on the
Windows
®
98 CD-ROM (usually for USB mice and keyboards) or
it is on a media provided by the USB device manufacturer.
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