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Troubleshooting

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The Setup Assistant completed installation, but my web 

browser doesn’t work.

• 

I am unable to connect to the Internet. The “modem” LED on 

my Router is on, and the “internet” LED is blinking.

1.

   If you cannot connect to the Internet, the “modem” LED is on, 

and the “internet” LED is blinking, the problem may be that your 
connection type may not match the ISP’s connection.

2.

   If you have a “static IP address” connection, your ISP must 

assign you the IP address, subnet mask, and gateway address. 
Please refer to the section entitled “Alternate Setup Method” for 
details on changing this setting.

3.

   If you have a “PPPoE” connection, your ISP will assign you a 

user name and password and sometimes a service name. Make 
sure the Router’s connection type is configured to PPPoE and the 
settings are entered properly. Please refer to the section entitled 
“Alternate Setup Method” for details on changing this setting.

4.

   You may need to configure your Router to meet the specific 

requirements of your ISP. To search our knowledge base for
ISP-specific issues, go to: http://web.belkin.com/support and 
type in “ISP”.

If you are still unable to access the Internet after verifying these 
settings, please contact Belkin Technical Support.

Summary of Contents for F5D8233

Page 1: ...User Manual F5D8233 4 N Wireless Router...

Page 2: ......

Page 3: ...6 Using the Web Based Advanced User Interface 38 Changing LAN Settings 39 Viewing the DHCP Client List Page 41 Configuring the Wireless Network Settings 41 Setting WPA Security 48 Setting WEP Encrypti...

Page 4: ...ents music video and digital pictures Store retrieve and copy files from one computer to another Simultaneously play games online check Internet email and chat Advantages of a Wireless Network Here ar...

Page 5: ...al smart antenna technology by simultaneously transmitting two data streams through the same channel which increases wireless capacity Another element that enhances Belkin s N MIMO is the use of aggre...

Page 6: ...ulties persist even at close range please contact Belkin Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from fu...

Page 7: ...s phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering If your phone supports channel selection change the channel on the pho...

Page 8: ...k VPN connections often used to connect remotely to an office network The Bring Your Own Access program from America Online AOL which lets you use AOL through broadband provided by another cable or DS...

Page 9: ...rding our networking products visit our website at www belkin com networking or call Belkin Technical Support at US 877 736 5771 310 898 1100 ext 2263 UK 0845 607 77 87 Australia 1800 235 546 New Zeal...

Page 10: ...need for advanced software and status monitoring procedures Web Based Advanced User Interface You can set up the Router s advanced functions easily through your web browser without having to install...

Page 11: ...d computer to pass through the Router and to your office network Built In Dynamic Host Configuration Protocol DHCP Built In Dynamic Host Configuration Protocol DHCP on board makes for the easiest poss...

Page 12: ...e connected data rate and will vary depending on your networking environment NOTE The standard transmission rate 300Mbps is the physical data rate Actual data throughput will be lower MAC Address Filt...

Page 13: ...dband Internet connection such as a cable or DSL modem with RJ45 Ethernet connection At least one computer with an installed network interface adapter TCP IP networking protocol installed on each comp...

Page 14: ...k Status Display Guide for more detailed information A B C D E F A Wireless Security OFF Wireless security is off Solid Blue Wireless security is on B Wireless Computer Status OFF Wireless computer is...

Page 15: ...lem is detected OFF Router is NOT connected to modem Solid Blue Router is connected to modem and functioning properly Blinking Amber Problem with modem F Internet Status This unique icon shows you whe...

Page 16: ...uters to these ports These ports are RJ45 10 100 auto negotiation auto uplinking ports for standard UTP category 5 or 6 Ethernet cable The ports are labeled 1 through 4 with onboard LEDs on the connec...

Page 17: ...otten your custom password i Resetting the Router Push and release the Reset button The lights on the Router will momentarily flash The Power Ready light will begin to blink When the Power Ready light...

Page 18: ...dem has only a USB port you can request a different type of modem from your ISP or you can in some cases purchase a modem that has an RJ45 Ethernet port on it Ethernet USB Setup Assistant Belkin has p...

Page 19: ...ter C Find your new networking cable included in the box with your Router and connect it to the yellow port on the back of the Router Connect the other end to your modem in the port that s now free D...

Page 20: ...ert the CD into your computer The Setup Assistant will automatically appear on your computer s screen within 15 seconds Click on Go to run the Setup Assistant Follow the instructions there IMPORTANT R...

Page 21: ...g the box to the right of the arrow Click Next to continue Progress Screen Setup Assistant will show you a progress screen each time a step in the setup has been completed 1 1 Checking Settings The Se...

Page 22: ...re connection 1 3 Naming your Wireless Network The Setup Assistant will display the default wireless network name or Service Set Identifier SSID This is the name of your wireless network to which your...

Page 23: ...d with a screen similar to the one on the left Select your country or ISP from the drop down boxes 1 5 Configuring the Router The Setup Assistant will now configure your Router by sending data to the...

Page 24: ...your Router can connect to the Internet You can begin surfing by opening your browser and going to any website You can use the Setup Assistant to set up your other wired and wireless computers to con...

Page 25: ...step will help you to connect additional wired and wireless computers to your network Follow the on screen instructions Congratulations Once you have verified that your other wired and wireless comput...

Page 26: ...ttings to Work with a DHCP Server See the section in this User Manual called Manually Configuring Network Settings for directions Step 3 Configuring the Router Using the Web Based Advanced User Interf...

Page 27: ...the purposes of making changes to the settings of the Router Once a user has logged in to make changes there are two ways that the computer can be logged out Clicking the Logout button will log the c...

Page 28: ...age 3 Help Button The Help button gives you access to the Router s help pages Help is also available on many pages by clicking more info next to certain sections of each page 4 Login Logout Button Thi...

Page 29: ...you the settings of the Local Area Network LAN side of the Router Changes can be made to the settings by clicking on any one of the links IP Address Subnet Mask DHCP Server or by clicking the LAN quic...

Page 30: ...SP connection settings are provided to you by your ISP To configure the Router with the settings that your ISP gave you click Connection Type A on the left side of the screen Select the connection typ...

Page 31: ...4 5 6 7 8 9 10 Setting your Connection Type From the Connection Type page you can select the type of connection you use Select the type of connection you use by clicking the button 1 next to your conn...

Page 32: ...if you were assigned one Your host name is assigned by your ISP Some dynamic connections may require that you clone the MAC address of the PC that was originally connected to the modem 1 Host Name 1 T...

Page 33: ...gateway address This information is available from your ISP or on the paperwork that your ISP left with you Type in your information then click Apply Changes 4 After you apply the changes the Interne...

Page 34: ...ervice If you have an Internet connection in your home or small office that doesn t require a modem you may also use PPPoE Your connection type is PPPoE if 1 Your ISP gave you a user name and password...

Page 35: ...specific MTU setting Making changes to the MTU setting can cause problems with your Internet connection including disconnection from the Internet slow Internet access and problems with Internet applic...

Page 36: ...en you have finished click Apply Changes 9 After you apply the changes the Internet Status indicator will read connection OK if your Router is set up properly 1 2 4 5 7 3 6 8 1 PPTP Account Provided b...

Page 37: ...ank 8 Disconnect after X The Disconnect feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time For instance placing a check mark...

Page 38: ...y 4 and type in the address next to Login Server 5 When you have entered all of your information click Apply Changes 7 After you apply the changes the Internet Status indicator will read connection OK...

Page 39: ...RLs like www belkin com to IP addresses Many Internet Service Providers ISPs do not require you to enter this information into the Router The Automatic from ISP box 1 should be checked if your ISP did...

Page 40: ...work If you are not sure whether your ISP needs to see the original MAC address simply clone the MAC address of the computer that was originally connected to the modem Cloning the address will not ca...

Page 41: ...ge in your browser window Viewing the LAN Settings Clicking on the header of the LAN tab 1 will take you to the LAN tab s header page A quick description of the functions can be found here To view the...

Page 42: ...ur browser This address can be changed if needed To change the IP address type in the new IP address and click Apply Changes The IP address you choose should be a non routable IP Examples of a non rou...

Page 43: ...at 150 or lower so as not to exceed the 100 client limit The starting IP address must be lower in number than the ending IP address 5 Lease Time The length of time the DHCP server will reserve the IP...

Page 44: ...n assigned one and the MAC address 3 of the computer s network interface card NIC Pressing the Refresh 4 button will update the list If there have been any changes the list will be updated 1 2 3 4 Con...

Page 45: ...d there are other wireless networks operating in your area your network name needs to be different from other wireless networks that may be operating in your area To change the SSID type in the SSID t...

Page 46: ...l will be displayed when operating in 40MHz mode see Using the Wireless Mode Switch below The channel can be changed if needed Using the Wireless Mode Switch This switch allows you to set the Router s...

Page 47: ...N draft 802 11n compliant devices bandwidth by half Reducing bandwidth to 20MHz only operation might solve some wireless problems 2 20MHz 40MHz Auto Setting the Router to this mode allows it to switc...

Page 48: ...our network consists of a mix of Belkin N Wireless Cards and 802 11g or 802 11b cards on your network If you are in an environment that includes little to no 802 11g or 802 11b wireless network traffi...

Page 49: ...dows XP computers that do not have Service Pack 2 SP2 a file from Microsoft called Windows XP Support Patch for Wireless Protected Access KB 826942 is available for free download at http support micro...

Page 50: ...t WPA WPA2 Personal PSK from the Security Mode drop down menu 2 For Authentication select WPA PSK WPA2 PSK or WPA PSK WPA2 PSK This setting will have to be identical on the wireless clients that you s...

Page 51: ...t supports WPA At the time this User Manual was published a security patch from Microsoft is available for free download This patch works only with Windows XP Your Router supports WPA Personal PSK whi...

Page 52: ...K 2 For Encryption Technique select TKIP or AES This setting will have to be identical on the clients that you set up 3 Enter your pre shared key This can be from eight to 63 characters and can be let...

Page 53: ...fter selecting your WEP encryption mode you can enter you WEP key manually by typing in the hex WEP key manually or you can type a passphrase in the PassPhrase field and click Generate to create a WEP...

Page 54: ...AF 0F 4B C3 D4 64 bit key C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 128 bit key In the boxes below make up your key by writing in two characters between A F and 0 9 You will use this key to program the...

Page 55: ...dge to The default IP address is 192 168 2 254 and subnet mask is 255 255 255 0 These can be customized for your need 1 Enable the AP mode my selecting Enable in the Use as Access Point only page When...

Page 56: ...only to wireless computers This list can be configured so any computer attempting to access the wireless network that is not specified in the filter list will be denied access When you enable this fea...

Page 57: ...ered 4 Click Apply Changes 5 to finish Setting up a Deny Access List The Deny Access list lets you specify computers that you DO NOT want to access the network Any computer in the list will not be all...

Page 58: ...n SYN flood UDP flooding Tear Drop Attack ICMP defect RIP defect Fragment flooding The firewall also masks common ports that are frequently used to attack networks These ports appear to be stealth mea...

Page 59: ...vendor to find out which port settings you need Choosing an Application Select your application from the drop down list Click Add The settings will be transferred to the next available space in the s...

Page 60: ...e IP address of the computer you wish to restrict access to in the IP fields 1 Next enter 80 in both the port fields 2 Select Both 3 Select Block 4 You can also select Always to block access all of th...

Page 61: ...this feature on a temporary basis The computer in the DMZ is NOT protected from hacker attacks To put a computer in the DMZ enter the last digits of its IP address in the IP field and select Enable C...

Page 62: ...ur IP address changes your friends and associates can always locate you by visiting yourname dyndns org instead To register free for your Dynamic DNS host name please visit http www dyndns org Setting...

Page 63: ...IP address a hacker can determine that something of interest might be there The Router can be set up so it will not respond to an ICMP ping from the outside This heightens your Router s security level...

Page 64: ...Restore Normal Operation 1 Click the Restart Router button 2 The following message will appear Click OK 3 The following message will appear Restarting the Router can take up to 60 seconds It is import...

Page 65: ...ts button 2 The following message will appear Click OK 3 The following message will appear Restoring the defaults includes restarting the Router It can take up to 60 seconds It is important not to tur...

Page 66: ...is recommended that you back up your current configuration before performing a firmware update 1 Click Save A window called File Download will open Click Save 2 A window will open that allows you to s...

Page 67: ...he configuration is now saved Restoring a Previous Configuration This option will allow you to restore a previously saved configuration 1 Click Browse A window will open that allows you to select the...

Page 68: ...ll appear It will take up to 60 seconds for the configuration restoration to complete Click OK 4 A 60 second countdown will appear on the screen When the countdown reaches zero the Router s configurat...

Page 69: ...new firmware you can download the firmware from the Belkin update website and update your Router s firmware to the latest version Checking for a New Version of Firmware The Check Firmware 1 button all...

Page 70: ...you will see a screen similar to the one below 1 To download the new version of firmware click Download 2 A window will open that allows you to select the location where you want to save the firmware...

Page 71: ...open that allows you to select the location of the firmware update file 2 Browse to the firmware file you downloaded Select the file by double clicking on the file name 3 When the save is complete yo...

Page 72: ...ck OK 5 You will see one more message This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted Click OK 6 A...

Page 73: ...that you set a password if you plan to use the remote management feature of your Router Changing the Login Time Out Setting The login time out option allows you to set the period of time that you can...

Page 74: ...et the clock yourself Enabling Remote Management Before you enable this advanced feature of your Belkin Router MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD Remote management allows you to make ch...

Page 75: ...abling this function MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD Network Address Translation NAT is the method by which the Router shares the single IP address assigned by your ISP with the othe...

Page 76: ...ds the firewall configured The Router ships with the UPnP feature disabled If you are using any applications that are UPnP compliant and wish to take advantage of the UPnP features you can enable the...

Page 77: ...p down menu 1 3 Next to Configure 2 if Manually is selected your Router will need to be set up for a static IP connection type Write the address information in the table below You will need to enter t...

Page 78: ...lly Configuring Network Settings Manually Configuring Network Adapters in Mac OS X 1 Click on the System Preferences icon 2 Select Network 1 from the System Preferences menu 3 Select Built in Ethernet...

Page 79: ...s you will need to configure your Router for a PPPoE connection type using your user name and password 5 If Manually is selected your Router will need to be set up for a static IP connection type Writ...

Page 80: ...ies from the drop down menu 4 In the Local Area Connection Properties window click Internet Protocol TCP IP and click the Properties button The following screen will appear 1 2 3 5 If Use the followin...

Page 81: ...need to be set up for a static IP connection type Write the address information in the table below You will need to enter this information into the Router 4 Write the IP address and subnet mask from t...

Page 82: ...his section Microsoft Internet Explorer 4 0 or Higher 1 Start your web browser Select Tools then Internet Options 2 In the Internet Options screen there are three selections Never dial a connection Di...

Page 83: ...cally detect settings Use automatic configuration script and Use a proxy server Click OK Then click OK again in the Internet Options page Netscape Navigator 4 0 or Higher 1 Start Netscape Click on Edi...

Page 84: ...n alternative setup method Setup Assistant cannot find my Router If the Setup Assistant is not able to find the Router during the installation process please check the following items 1 If the Setup A...

Page 85: ...t If the Setup Assistant is still unable to find the Router reference the section titled Manually Configuring Network Settings for installation steps Setup Assistant cannot connect my Router to the In...

Page 86: ...uter is connected The cable should be connected at one end to the Router s to Modem port and at the other end to the network port on your modem 2 Unplug the cable or DSL modem from its power source fo...

Page 87: ...ss Please refer to the section entitled Alternate Setup Method for details on changing this setting 3 If you have a PPPoE connection your ISP will assign you a user name and password and sometimes a s...

Page 88: ...Personal Firewall and Norton Personal Firewall 2 If you do have firewall software installed on your computer please make sure that you properly configure it You can determine if the firewall software...

Page 89: ...ireless utility software by clicking on the icon in the system tray at the bottom right hand corner of the screen 3 The exact window that opens will vary depending on the model of wireless card you ha...

Page 90: ...nternet wirelessly and my network name is not listed If the correct network name is not listed under Available Networks in the wireless utility please attempt the following troubleshooting steps 1 Tem...

Page 91: ...oose from several other channels depending on your region See the section on page 43 entitled Changing the Wireless Channel for instructions on how to choose other channels Limiting the wireless trans...

Page 92: ...a WEP key from the passphrase Click Apply Changes to finish You must now set all of your clients to match these settings A hex hexadecimal key is a mixture of numbers and letters from A F and 0 9 For...

Page 93: ...s Card 4 Under the Wireless Network Properties tab select a network name from the Available Networks list and click the Properties button 5 Under Data Encryption select WEP 6 Ensure the check box The...

Page 94: ...me Microsoft s patch only supports devices with WPA enabled drivers such as Belkin 802 11g products Download the latest driver at http www belkin com support I am having difficulty setting up Wireless...

Page 95: ...figure more options of your card 2 Once the Advanced button is clicked the Belkin Wireless Utility will appear This Utility will allow you to manage all the advanced features of the Belkin Wireless Ca...

Page 96: ...searching the knowledge base for Windows XP WPA Note The file that Microsoft has made available works only with Windows XP Other operating systems are not supported at this time You also need to ensu...

Page 97: ...in your encryption key in the Network key box Important Enter your pre shared key This can be from eight to 63 characters and can be letters numbers or symbols This same key must be used on all of th...

Page 98: ...erfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Compatibility Compatible with 802 11b g Compat...

Page 99: ...ion at http www belkin com networking or www belkin com through the tech support area If you want to contact technical support by phone please call US 877 736 5771 310 898 1100 ext 2263 UK 0845 607 77...

Page 100: ...potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8...

Page 101: ...opean Norms in brackets are the equivalent international standards EN 60950 IEC60950 Product Safety EN 300 328 Technical requirement for radio equipment ETS 300 826 General EMC requirements for radio...

Page 102: ...es that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood earthquake lightning war van...

Page 103: ...w state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CO...

Page 104: ...ational Inc 501 West Walnut Street Los Angeles CA 90220 USA 310 898 1100 310 898 1111 fax Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom 44 0 1933 35 2000 44 0 1933 31 20...

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