Belkin F5D8013 User Manual Download

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Troubleshooting

Belkin Wireless Comparison Chart

Wireless
Technology

G
(802.11g)

G Plus MIMO
(802.11g with
MIMO MRC)

N MIMO
(draft 802.11n
with MIMO)

N1 MIMO
(draft 802.11n
with MIMO)

Speed/Data
Rate*

Up to 54Mbps*

Up to
300Mbps*

Frequency

Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz

Compatibility

Compatible
with 802.11b/g

Compatible
with draft
802.11n** and
802.11b/g

Coverage*

Up to 400 ft.*

Up to 1,000 ft.*

Up to 1,200 ft.*

Up to 1,400 ft.*

Advantage

Common—
widespread
use for Internet
sharing

Better coverage
and consistent
speed and
range

Enhanced
speed and
coverage

Leading edge—
best coverage
and throughput

*Distance and connection speeds will vary depending on your networking environment.

**This Card is compatible with products based on the same version of the draft 802.11n
specifications and may require a software upgrade for best results.

Summary of Contents for F5D8013

Page 1: ...F5D8013 N Wireless Notebook Card User Manual ...

Page 2: ... 3 Installing and Setting up the Card 8 A Installation Process for Windows Vista 8 B Installation Process for Windows Operating Systems other than Windows Vista 12 C Configuration 15 4 Using the Belkin Wireless Networking Utility 16 Accessing the Belkin Wireless Networking Utility from the Windows System Tray 16 Network Status 17 Available Networks 17 Setting Wireless Network Profiles 19 Securing ...

Page 3: ...ingle printer with the entire family Share documents music video and digital pictures Store retrieve and copy files from one computer to another Simultaneously play games online check Internet email and chat Advantages of a Wireless Network Mobility you ll no longer need a dedicated computer room now you can work on a networked laptop or desktop computer anywhere within your wireless range Easy in...

Page 4: ...please contact Belkin Technical Support Note While some of the items listed below can affect network performance they will not prohibit your wireless network from functioning if you are concerned that your network is not operating at its maximum effectiveness this checklist may help 1 Placement of your Wireless Router or Access Point Place your wireless router or access point the central connectio...

Page 5: ...ess network is impaired after attending to the above issues and you have a cordless phone Try moving cordless phones away from the wireless router or access point and your wireless enabled computers Unplug and remove the battery from any cordless phone that operates on the 2 4GHz band check manufacturer s information If this fixes the problem your phone may be interfering If your phone supports ch...

Page 6: ...he Bring Your Own Access program from America Online AOL which lets you use AOL through broadband provided by another cable or DSL service Most online banking websites Many commercial websites that require a user name and password to access your account Secure connections can be interrupted by a computer s power management setting which causes it to go to sleep The simplest solution to avoid this ...

Page 7: ... frequency band as 802 11b g Wi Fi products 2 4GHz ISM Industrial Science and Medical band operation Integrated easy to use Wireless Networking Utility PCI interface for operation in virtually any desktop computer WPA WPA2 64 bit WEP Wired Equivalent Privacy or 128 bit encryption Wireless access to networked resources Support for both Infrastructure and Ad Hoc peer to peer networking modes Data ra...

Page 8: ...onments Adapts easily in offices or environments that frequently rearrange or change locations Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows exhibitions and construction sites which need networks on a short term basis also companies who need additional workstations for a peak activity period SOHO Small Office Home Office networking needs Provide...

Page 9: ...Connector Part of the Card that fits into your computer s CardBus slot System Requirements PC compatible computer with one available 32 bit CardBus slot Windows 2000 XP with SP2 or Vista clients are not Mac OS compatible Minimum 64MB of RAM CD ROM drive Internet browser Package Contents N Wireless Notebook Card Quick Installation Guide Installation Software and User Manual on CD ROM b C a ...

Page 10: ... support vista IMPORTANT INSTALL THE SOFTWARE BEFORE INSERTING THE CARD A 1 Insert the Installation Software CD into your CD ROM drive A 2 Click Next to begin the installation process Note If the Belkin Wireless Card Installer screen does not appear within 20 seconds access your CD ROM by double clicking on the My Computer icon then double click on the CD ROM drive into which the installation CD h...

Page 11: ...t you know where you are in the setup process A 6 A window may appear a second time showing the message Windows can t verify the publisher of this driver software This DOES NOT indicate a problem Our software has been fully tested and is compatible with this operating system A 7 When prompted turn off your computer and plug in your Card Your installation is now complete A 8 When the installation c...

Page 12: ...ere is a problem Our software has been fully tested and is compatible with this operating system Select Install this driver software anyway and follow the on screen instructions Next a screen appears indicating that hardware installation is taking place then another indicates that the process is complete A 11 To connect to the Internet open the Network and Sharing Center by first opening the Contr...

Page 13: ...k and click Connect A 13 In the Network and Sharing Center click on Connect to a network A 15 Your Card will attempt to connect to the selected network A 16 Depending on the security settings of your wireless network you may be prompted to enter a network security key or a passphrase Click Connect after you have done so ...

Page 14: ...Sharing Center now indicates the network connection that you have just made The links on the left of the window allow you to configure your network connections B 2 The Belkin Wireless Card Installer screen will automatically appear within up to 20 seconds Click Install Software or Next to start the installation Note If the Belkin Wireless Card Installer screen does not appear within 20 seconds acc...

Page 15: ...efault location B 6 After the software installation is finished a prompt will instruct you to insert the Card into your computer s CardBus slot B 5 A Setup Status screen lets you know where you are in the setup process B 7 The Found New Hardware Wizard might appear in 3 15 seconds If it does select Install the software automatically and click Next to install the hardware B 8 If the Found New Hardw...

Page 16: ...way and follow the on screen instructions B 10 The Wizard will now install your software B 11 The installation is now complete Click Finish to close the Found New Hardware Wizard B 12 Click Finish again to exit the InstallShield Wizard B 13 Depending on which operating system you are using you might be required to reboot your computer for the changes to take effect Save your data and close all oth...

Page 17: ... Networking Utility icon on the desktop screen Note The Belkin Wireless Networking Utility icon can also be found on the system tray C 2 The Belkin Wireless Networking Utility screen will appear C 3 Select a network to which to connect from the Available Networks list and click Connect Note In order to see your available networks you must be near a working wireless router or access point ...

Page 18: ...s for wireless connection and security are just a few easy clicks away Accessing the Belkin Wireless Networking Utility from the Windows System Tray To access the WNU simply place your mouse pointer and right click over the WNU icon on the Windows task tray If the icon is not present click on Start Programs Belkin Belkin Wireless Utility ...

Page 19: ...plays connectivity between the computer and router and router and Internet In the event of a connectivity problem this window can be used to determine the problem s source e g computer router or Internet modem Available Networks This window displays the available networks at the current location as well as their SSID Signal Strength Security Type Channel and Network Type Lost Wireless Connection I...

Page 20: ...onnect To stop connecting click Stop and to reattempt connection click Retry Network Status and Solution Tips To further understand the current Network Status click Open Wireless Utility The default screen will be the Current Status tab and the Network Status section determines which connections are good and or faulty ...

Page 21: ...ting Wireless Network Profiles The My Connections tab on the WNU allows you to add edit and delete connection profiles It also displays signal strength security and network type Securing your Wi Fi Network If you choose to connect to a secure network determine the type of security WPA or WEP and use the appropriate field in the dialog box Note Types of security ...

Page 22: ...rity screen Click the Advanced button to see other security options below Wired Equivalent Privacy WEP is a less secure but more widely adopted wireless security protocol Depending on the security level 64 or 128 bit the user will be asked to input a 10 or 26 character hex key A hex key is a combination of letters a f and numbers 0 9 ...

Page 23: ...Features Static keys Static keys Dynamic key encryption and mutual authentication Dynamic key encryption and mutual authentication Encryption keys based on RC4 algorithm typically 40 bit keys Added security over 64 bit WEP using a key length of 104 bits plus 24 additional bits of system generated data TKIP Temporal Key Integrity Protocol added so that keys are rotated and encryption is strengthene...

Page 24: ... bit WEP and 128 bit encryption Encryption Keys After selecting either the 64 bit WEP or 128 bit encryption mode it is critical that you generate an encryption key If the encryption key is not consistent throughout the entire wireless network your wireless networking devices will be unable to communicate with one another You can enter your key by typing in the hex key A hex hexadecimal key is a co...

Page 25: ... radius server automatically distributes the network key to clients WPA2 requires Advanced Encryption Standard AES for encryption of data which offers much greater security than WPA WPA uses both Temporal Key Integrity Protocol TKIP and AES for encryption Setting up your Belkin Wireless Router or Access Point to use Security To start using security you need to first enable WEP or WPA for your wire...

Page 26: ...lt wireless security is disabled To enable security you will first need to determine which standard is used by the router or access point See your wireless router s or access point s manual for directions on how to access the security settings To access the security settings on your Card click the My Connections tab and point to the connection for which you want to change security settings Click E...

Page 27: ...nter your key by typing in the hex key manually A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 64 bit WEP you need to enter 10 hex keys For instance AF 0F 4B C3 D4 64 bit WEP key 3 Click Save to finish Encryption in the wireless router or access point is now set Each of your computers on your wireless network will now need to be configured with the same security...

Page 28: ...ing changes in the wireless router or access point If you don t remember the hex key your client will be locked out of the wireless router or access point 128 Bit WEP Encryption 1 Select WEP from the drop down menu 2 After selecting your WEP encryption mode you can enter your key by typing in the hex key manually A hex hexadecimal key is a combination of numbers and letters from A F and 0 9 For 12...

Page 29: ... on your wireless client Please record the key prior to applying changes in the wireless router or access point If you don t remember the hex key your client will be locked out of the wireless router or access point WPA PSK no server Choose this setting if your network does not use a radius server WPA PSK no server is typically used in home and small office networking 1 From the Network Authentica...

Page 30: ...ork cards to match these settings Wireless Networking Utility Options The Options tab on the WNU provides the user the ability to customize his or her WNU settings Wireless Networking Utility Help The WNU Help tab provides users with access to online and telephone support as well as advanced diagnostic tools ...

Page 31: ... Advanced Diagnostic Tools The Advanced Diagnostic Tools section is the central control panel for all the settings of the hardware and software components of the wireless network It provides an array of tests and connectivity services to ensure optimal network performance ...

Page 32: ...cteristics go to number 2 below If this is NOT the case make sure The router s power cord is plugged in All cables are connected between the router and the modem All the modem s LEDs are functioning correctly If not see your modem s user manual Reboot the router Reboot the modem If you continue to have issues please contact Belkin Technical Support If you are not using a Belkin Wireless Router con...

Page 33: ...ame The name of your wireless network appears in Available Networks If the correct network name is listed in the Available Networks list please follow the steps below to connect wirelessly 1 Click on the correct network name in the Available Networks list 2 If the network has security encryption enabled you will need to enter the network key Click Connect For more information regarding security se...

Page 34: ...e CD ROM does not start the Belkin Wireless Networking Utility automatically it could be that the computer is running other applications that are interfering with the CD drive If the Belkin Wireless Networking Utility screen does not appear within 15 20 seconds open up your CD ROM drive by double clicking on the My Computer icon Next double click on the CD ROM drive that the Installation CD has be...

Page 35: ... Click Add if you do not see the network you are trying to connect to and type in the SSID For more information about setting up an SSID please reference your router manufacturer s user manual If issues persist even at close range please contact Belkin Technical Support Link LED is solid but I cannot connect to the Internet If you have a signal but can t get online or obtain an IP address the prob...

Page 36: ...Belkin Technical Support Signal strength is poor Wireless technology is radio based which means connectivity and the throughput performance between devices decreases when the distance between devices increases Other factors that will cause signal degradation metal is generally the worst culprit are obstructions such as walls and metal appliances As a result the typical indoor range of your wireles...

Page 37: ...nd the best one for your environment note that all available transmission rates should be acceptable for browsing the Internet For more assistance see your wireless card s literature If issues persist even at close range please contact Belkin Technical Support Why are there two wireless utilities in my system tray Which one do I use There are several features and advantages from using the Belkin W...

Page 38: ...s if your computer has an active Ethernet card while your Wireless Card is also active This happens because Windows must now handle two active network connections You need to disable the Ethernet card from your computer under Network Adapters in the Device Manager What s the difference between 802 11g and draft 802 11n Currently there are three commonly used wireless networking standards which tra...

Page 39: ...ay interfere with the unlicensed band 2 4GHz Common household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2 4GHz Compatibility Compatible with 802 11b g Compatible with 802 11b g Compatible with draft 802 11n and 802 11b g Compatible with draft 802 11n and 802 11b g Coverage Up to 400 ft Up to 1 000 ft Up to 1 200 ft Up to 1 400 ft Advantage Common wi...

Page 40: ...technical support information at www belkin com networking If you want to contact technical support by phone please call US 877 736 5771 UK 0845 607 77 87 Australia 1800 235 546 New Zealand 0800 235 546 Singapore 800 616 1790 Europe www belkin com support ...

Page 41: ...imize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20cm 8 inches during normal operation Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of...

Page 42: ... to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been improperly installed altered in any way or tampered with The Belkin Product Warranty does not protect against acts of God such as flood earthquake lightning war vandalism theft normal use wear and tear erosion depletion obsolescence abuse damage due to low v...

Page 43: ...state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN THERE ARE NO OTHER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF ANY ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY Some states do not allow limitations on how...

Page 44: ...16 1790 Europe www belkin com support Belkin International Inc 501 West Walnut Street Los Angeles CA 90220 5221 USA 310 898 1100 310 898 1111 fax Belkin Ltd Express Business Park Shipton Way Rushden NN10 6GL United Kingdom 44 0 1933 35 2000 44 0 1933 31 2000 fax 2007 Belkin International Inc All rights reserved All trade names are registered trademarks of respective manufacturers listed Windows an...

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